Breazy.com’s earns a 4.4-star rating from 14 reviews, showing that the majority of vaping enthusiasts are very satisfied with their purchases.
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Terrible customer service, I've sent multiple emails without any response
Terrible customer service, I've sent multiple emails without any response. Placed my order on Thursday april 23rd and as of today may 1st my order hasn't even been processed. I told them I want my $54 back and have had no reply. Based on the multiple reviews I've read online with nearly identical issues I'm assuming I just lost the money since it was already taken out of the bank. These people are a bunch of crooks and should not be allowed to stay in business
Breazy.com Complaints 13
Irresponsible
I ordered something over the thanksgiving weekend, expecting there would be some delay in receiving the order, but they have been sitting on my orders for a whole week. When I emailed their customer support team, (because they weren't answering their phone support and hangs up on you without an option for you to wait on the line) they just told me that it...
Read full review of Breazy.comI ordered two 100 ml bottles of e-juice cotton candy flavor on April 4 and the order has not even been fulfilled yet
I ordered two 100 ml bottles of e-juice cotton candy flavor on April 4 and the order has not even been fulfilled yet. I have contacted the company twice and have been told they will contact their vendors to see what the hold up is. They have a guarantee that their products will be shipped out within 3-5 business days. This is not even the case as my order has NOT even been fulfilled! I have paid them $45 and some change! I would like either the products immediately or my money back as I have told them this with no response back from the retailer!
The complaint has been investigated and resolved to the customer’s satisfaction.
Placed order with Breazy and was notified product had been shipped. They claim to use the USPS but provided tracking link to unknown website. Tracking showed item stalled in a location for 11 days with expected delivery day moved out daily. Tried to contact Breazy but received no response regarding my concern. I have requested refund since my shipment appears to have been lost. I would never recommend or do business with this company and believe they are operating fraudulently.
An order over $100 was placed a month ago. I have yet to receive my products and they refuse to issue me a refund because they say it's in transit. But when I spoke with their courier they say they do not have my package. I feel like I've been more then patient and I'm tired of getting the run around. I want my money back.
*** is a manufacturer of all-natural vape juice
is a manufacturer of all-natural vape juice. Breazy Inc agreed to place *** products on their website for sale and these products would be dropshipped to customers by *** directly. Breazy took a commission for each sale on their website and held the remaining funds in escrow to be remitted to ***. These escrow funds have not been remitted to *** although *** has fulfilled the orders. Breazy Inc has become unreachable once we asked for our funds to be sent to our bank. VENDORS BEWARE, BREAZY WILL STEAL YOUR MONEY!
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Breazy.com Legit?
Breazy.com earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Breazy.com resolved 92% of 13 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
The age of Breazy.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Breazy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Breazy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a breazy.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Breazy.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Breazy.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Breazy.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Breazy.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Breazy.com.
However ComplaintsBoard has detected that:
- Breazy.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The breazy.com may offer a niche product or service that is only of interest to a smaller audience.
- Breazy.com has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
On 4/21, I placed an order with Breazy.com
On 4/21, I placed an order with Breazy.com. As of today 5/7, this still remains unfulfilled in their system. On 4/30, I reached out and was told that their vendor had not responded and that they would check. I never heard back further. On 5/4 I asked for a refund as nothing has been processed, I was informed that they had to again check with the vendor who was no responding to any inquiry and had not sent out items since order placed on 4/21. I then sent notes on 5/5, 5/6 and 5/7 and the company just decided to stop responding. I am out 55.50 for this order. Simply put this company stole my money.
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased vape supplies at the end of April
I purchased vape supplies at the end of April . The package has never arrived and the shipping label shows that it has been sitting in Wyoming for over a month. Contacted breazy and their customer service person. NYLA, has basically told me its not their problem. To be patient. How much longer? I think I have been plenty patient. She will not refund my money. Will not send out a new order. Can not get ahold of anyone else or even the courier. Please help me get my money back and keep other people from being scammed out of their hard earned money. Over $100 just wasted ? and im tired of the run around.
The complaint has been investigated and resolved to the customer’s satisfaction.
Ordered a product from them well over a week ago, said 3-5 days delivery, after over a week it still hasn't shipped, they wont reply, they wont issue a refund. Completely unacceptable and I can see im not the only one. They do not deserve to be in business ripping off all their customers.
The could not send my items. Then they promisses refund, which yet the did not do.
I placed an online order with Breazy, Inc
I placed an online order with Breazy, Inc. on 4/14. I ordered vape juice products and paid additional for expedited shipping totaling around $50. Per their website, where I placed my order, it states that orders a fulfilled in about 24 hrs. The expedited shipping I opted for stated my order would be delivered in 2-3 business day. I have sent emails and "chat requests" and have gotten no response. There is no phone number listed for this business. There is nothing on their website about delayed orders or shipping due to COVID-19. Once I submitted my order online, the money was debited from my account. So, here I sit, with no product, no communication, and $50 less in my checking account.
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered an item called a dry herb vaporizer and according to their website that's how it was listed and the price was affordable so I ordered
I ordered an item called a dry herb vaporizer and according to their website that's how it was listed and the price was affordable so I ordered one. After it arrived a day late I open the package to see that what I got was a vaporizer for someone who uses the e liquid which is useless to me since I don't smoke cigarettes or vape anything. When I reached out to these folks they give me the run around and tell me they don't do refunds or exchanges. Then it was send us a picture of what you have. They have the same order number and photo of the item as I do. What a sorry bunch to do business with. It's just under $19 and I can afford the loss and will throw this in the garbage because that's all it is to me. I just wanted to make people aware that this company is one to avoid.
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an order for ejuice through Breazy
I placed an order for ejuice through Breazy. I had made previous orders through them numerous times without having any issues with them. Well, I received my order and one of the bottles was open (with the seal on the lid broken and juice spilled in the box). Sadly, with this world being the way it is, I do not feel safe using this product. So, I filed a complaint and asked them to please replace that bottle. The replies that I have received from the numerous messages that I have sent to them is that they credited the points for that purchase to my account, but that they will not send me a new bottle. I should have looked at ComplaintsBoard.com before spending my money. I am a senior citizen on a fixed income (which I informed them of) and it does not matter to them in any way. I cannot believe how they can get away with business practices like this
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered 6 bottles of e-juice when I received it 3 of the bottles were incorrect and not what I paid for
I ordered 6 bottles of e-juice when I received it 3 of the bottles were incorrect and not what I paid for. I contacted customer service and was told it would be corrected they would send out what I ordered and I would get an update soon to verify. I waited 4 days still no response so I messaged them and was told here is your return label send the wrong item back before we send you the correct item you have already paid us for. This is unacceptable the correct item needs to shipped to me and then I will return the incorrect items. Also I was not told in the beginning that I need to send it back. Their website states they do not accept any returns. I wouldn't want to purchase something that was sent to someone else by mistake and then sent back to the store especially something that is liquid and you inhale into your body. So I opened one of the bottles and used little of it because I was out of juice. (the reason I was ordering from them) I figured they would say sorry for our mistake
The complaint has been investigated and resolved to the customer’s satisfaction.
On 5/19 I placed an online order for $59.01 for some supplies from Breazy
On 5/19 I placed an online order for $59.01 for some supplies from Breazy. I was supposed to receive my package in a timely manner with the items in new and working order. That did not happen. I never received my package. The shipping company *** Ex) supposedly attempted to deliver it 3 times, yet they never left any kind of notice showing they were there. My Ring Doorbell never saw anyone coming to the door. My roommate never saw anyone trying to deliver it. The last tracking update was 5/28 and it just says 'delivery unsuccessful'. I assumed it would be returned to Breazy, but their customer service people can't help me and blame it on the shipper. I want a refund because I did not get what I ordered from Breazy, and I paid Breazy, not the shipping company. There is no way to contact the shipping company other than email and they don't respond at all. Breazy says they will give me a refund when they get the package back. It's been 3 weeks and no tracking updates. Help!
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered 3 100ml bottles of vape liquid off of the breazy.com website on the 23rd of April, I haven't received my order
I ordered 3 100ml bottles of vape liquid off of the breazy.com website on the 23rd of April, I haven't received my order. I tried writing them numerous times, and they haven't made any attempts to contact me back about my order. I didn't get a tracking number or anything, but they definitely took the money from my account for the purchase seems to me they want the money but they don't want to provide the customer with their order. I spent 95.00 dollars for that. It was taken from my bank account I placed the order before making an account so I made an account thinking that might help, and had to verify it. It briefly popped up showing I placed the order and that it was unfulfilled. I am 21 years old and am legal to vape. I want my liquid that I ordered and I think that they should send it, please make them send it and I think for all the trouble they caused they should give me another bottle or something for the trouble they caused me. I have checked my bank account my money wasn't refunded to me, but I seriously need my liquid because I can't go to a local vape shop to buy it due to the Corona virus. Please contact me as soon as possible.
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an order with this company on Jan 7, 2021
I placed an order with this company on Jan 7, 2021. I was charged IMMEDIATELY and emailed and order # and confirmation. After nearly a week without any updates on my order OR ability to check its status on the company webpage, I contact customer support via webchat on Jan 13. They started a "ticket" and said there was no explanation why the delay. Again, no emailed updates. On Jan 15 (again via webchat) I requested to cancel the order and was told it could not be cancelled as "part had already shipped" I did get a USPS tracking number for this, although I have no idea if the delivery address is accurate as it had only just shipped out from Nevada, not New Jersey where the company is. I got no assistance or expect no update with the remaining portion of the order yet to ship and the customer service agent I spoke with simply dumped my chat (I didn't use foul language or speak disrespectfully at all). EVERYTHING about this company is shady and sloppy, despite them having a flashy website and featuring many aspects that might look like they are customer oriented. I hope I get the rest of my order and I will take my business elsewhere in the future - there's only a billion other similar vendors out there.
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered through Breazy for a package on Monday, August 17th (order number ***), with a two day delivery to my house in Florida, I also live
I ordered through Breazy for a package on Monday, August 17th (order number ***), with a two day delivery to my house in Florida, I also live in New York. I hadn't rec'd shipping info by the next day, so I went through site to do a text question (there is no phone number to call). The shipment then went to Fed Ex the next day (tracking number ***). The shipment was rec'd by fed ex on the next day the 18th (Tuesda). However, the arrival date via fedex (which I confirmed with fed ex) is next Tuesday, August 25th. So the collected my money and knowingly took this money and committed fraud. Please see below for verification. Hey Katherine, thanks for your purchase today! Rewards Program: earn up to 6% cash back in store credit! Earn 1 point for every dollar you spend. Login to your account to see how many Breazy Bucks you have, and convert for store credit on your next purchase Your Receipt Invoice Number: #*** Description Item Price Total 10x Tobacco Disposable Pods - Vaportech Vapo - 3 Pack / 30mg / vaportech-usa Item Price $19.99 Total $199.90 USPS Priority Mail 2-Day $23.18 Total $223.08 Paid with Visa *** Meet Start a meeting Join a meeting 3 of 7 A shipment from order #*** is on the way *** via *** Tue, Aug 18, 6:45 PM (2 days ago) to me Dear ***, All of the items from order #*** have now been shipped: 10x Tobacco Disposable Pods - Vaportech Vapo - 3 Pack / 30mg / vaportech-usa They are being shipped via FedEx to the following address: *** Beach Florida 33404 United States The tracking number for these items is ***. Click here to see the status of your shipment. Please allow some time for the status of the shipment to correctly display at the above address. Thank you for ordering from Breazy! *** Scheduled delivery:Tuesday 8/25 by end of day IN TRANSIT Arrived at FedEx location PHOENIX, AZ
The complaint has been investigated and resolved to the customer’s satisfaction.
About Breazy.com
One of the things that sets Breazy.com apart from its competitors is its commitment to customer satisfaction. The website offers a hassle-free return policy, free shipping on all domestic orders, and a price match guarantee. They also have a helpful and knowledgeable customer service team that is available to answer any questions or concerns.
Breazy.com is dedicated to providing its customers with the best possible shopping experience. Their website is user-friendly, making it easy to navigate and find exactly what you're looking for. The checkout process is quick and efficient, and they accept a wide variety of payment options, including major credit cards and PayPal.
In addition to their vast selection of products and excellent customer service, Breazy.com also offers a rewards program for its loyal customers. With every purchase, customers can earn points that can be redeemed for discounts on future purchases.
Overall, Breazy.com is an excellent choice for anyone looking to purchase vaping or e-cigarette products. With their extensive selection, excellent customer service, and commitment to customer satisfaction, it's no wonder they have become one of the most popular online retailers in the industry.
Overview of Breazy.com complaint handling
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Breazy.com Contacts
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Breazy.com phone numbers+1 (888) 827-3299+1 (888) 827-3299Click up if you have successfully reached Breazy.com by calling +1 (888) 827-3299 phone number 0 0 users reported that they have successfully reached Breazy.com by calling +1 (888) 827-3299 phone number Click down if you have unsuccessfully reached Breazy.com by calling +1 (888) 827-3299 phone number 0 0 users reported that they have UNsuccessfully reached Breazy.com by calling +1 (888) 827-3299 phone number
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Breazy.com emailsandy@breazy.com99%Confidence score: 99%hello@breazy.com98%Confidence score: 98%Supportadmin@breazy.com97%Confidence score: 97%It
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Breazy.com address206 Pegasus Ave, Northvale, New Jersey, 07647-1909, United States
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Breazy.com social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
Recent comments about Breazy.com company
I ordered two 100 ml bottles of e-juice cotton candy flavor on April 4 and the order has not even been fulfilled yetOur Commitment
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Terrible customer service, I've sent multiple emails without any response. Placed my order on Thursday april 23rd and as of today may 1st my order hasn't even been processed. I told them I want my $54 back and have had no reply. Based on the multiple reviews I've read online with nearly identical issues I'm assuming I just lost the money since it was already taken out of the bank. These people are a bunch of crooks and should not be allowed to stay in business