Menu
For Business Write a review File a complaint
BrainHQ Customer Service Phone, Email, Contacts

BrainHQ
Reviews and Complaints

www.brainhq.com

Learn how the rating is calculated

2.5 10 Reviews 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

BrainHQ Reviews 12

ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

BrainHQ BrainHQ Review: A Promising Tool for Cognitive Improvement with Room for Improvement in Clarity of Directions

I was really excited to try out BrainHQ and improve my memory skills. I started playing the daily game and had a great time for the first couple of days. However, things started to get a bit tricky for me on the third day. I misunderstood the directions and couldn't quite figure out what I was supposed to do. I tried my best, but unfortunately, I just couldn't grasp the concept of the fourth game. I ended up feeling like a failure and had to exit the game.

Now, I don't think it's fair to blame the game for my struggles. It's clear that I need some extra help in this area. But I do wish that the directions were a bit clearer and easier to understand. Maybe if they were presented in a different way, I would have been able to pick up on the concepts more easily.

Overall, I think BrainHQ has a lot of potential to help people improve their cognitive skills. However, it's important to remember that everyone learns differently and some people may need more guidance than others. If you're someone who struggles with memory or other cognitive skills, I would definitely recommend giving BrainHQ a try. Just be prepared to put in some extra effort and don't be too hard on yourself if you don't get it right away.

Read full review of BrainHQ
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

BrainHQ BrainHQ Review: Disappointing Experience and Unfair Billing Practices

I tried out BrainHQ for a couple of months and I gotta say, it wasn't my cup of tea. I even sent an email to the folks who made it to let them know how I felt. But here's the thing, if you're not into it, make sure you cancel it right away or they'll keep charging your credit card. I got caught up in that and ended up paying for a whole year even though I hadn't touched the app in 10 months. It's a real rip-off if you ask me. These guys are nothing but cheaters.

Read full review of BrainHQ
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

BrainHQ Challenging Brain Workout Program with One Drawback: A Review

This program is the bomb! It's super tough, but if you go into it with a clear head and a drive to get better, you can totally do it and see results. The only thing I'm not a fan of is the "In the Know" exercise. It's all about gossip and being woke, and I don't need that kind of stuff messing with my head. I wish I could just get rid of it altogether, but I just skip it when it comes up. Other than that, this program is totally worth it if you want to give your brain a workout.

Read full review of BrainHQ
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

BrainHQ BrainHQ App Review: Limited Free Content, High Subscription Cost

This app, BrainHQ, is something that caught my eye at first. It seemed like it had a lot to offer, but unfortunately, it fell short for me. The biggest issue I had with it was that there wasn't much free content available. If you're not willing to pay for a subscription, then this app might not be for you.

When I first downloaded the app, I was excited to see what it had to offer. However, I quickly realized that most of the content was locked behind a paywall. This was disappointing, as the app had presented itself as a free app. I understand that developers need to make money, but I wish they had been more upfront about the cost.

To be fair, the app does offer a free trial, but it's only for a limited time. After that, you'll need to pay anywhere from $13.99 to $89.99 to continue using the app. This might be worth it for some people, but for me, it wasn't worth the cost.

Overall, I would say that if you're looking for a brain training app and you're willing to pay for it, then BrainHQ might be worth checking out. However, if you're not ready to shell out the cash, then you might want to look elsewhere. There are plenty of other brain training apps out there that offer more free content.

Read full review of BrainHQ
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

BrainHQ BrainHQ Review: Confusing Games and Overpriced Program, Better Options Available

I tried out BrainHQ and I gotta say, the brain games were pretty tough to figure out. The directions weren't all that clear, so it took me a while to get the hang of things. There are a lot of other companies out there, like Cognifit, that seem to offer more benefits when it comes to organizing and concentration.

One thing I will say about BrainHQ is that their marketing is on point. They really know how to draw people in. But when it comes to actually helping their clients, I don't think they're all that interested. Plus, they charge a pretty penny for their program.

I actually bought BrainHQ on my credit card a couple years ago, but I haven't used it since. I just didn't feel like it was worth the money. If you're looking for a brain training program, I'd recommend checking out some other options first.

Read full review of BrainHQ
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

BrainHQ Boost Your Brainpower with BrainHQ's Engaging Games: A Review

I like brain games a lot. They help me not get bored and they help me develop my brain. Some people don't like brain games, but I think they really help me. The games on BrainHQ are great because they help me with different parts of my thinking. I think everyone should use this platform because it helps you develop your brain in many ways.

Read full review of BrainHQ
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

BrainHQ BrainHQ Review: The Ultimate Brain-Training Website for Mental Fitness

BrainHQ is a super cool website that helps you exercise your brain! It's run by Posit Science, Inc. and it's kinda like Lumosity, but better. You gotta pay to play, but it's totally worth it. You can choose to pay monthly or yearly, and then you get access to all sorts of exercises that are designed to challenge your brain and keep it sharp.

The idea behind BrainHQ is that just like how running helps your body stay healthy, exercising your brain can help keep it healthy too. When you do brain exercises, your body produces these things called neurotrophins, which are like little proteins that help your brain grow and develop. So the more you exercise your brain, the more neurotrophins you produce, and the better your brain gets at doing all sorts of things.

People who love brain-training sites like BrainHQ say that it helps them improve their memory, attention, concentration, decision-making, and mental flexibility. And I gotta say, I totally agree! The exercises on BrainHQ are super fun and challenging, and they definitely get harder as you get better. It's like a game that never gets old!

Overall, I think BrainHQ is a great investment for anyone who wants to keep their brain in tip-top shape. It's easy to use, the exercises are fun, and it really does make a difference in how your brain works. So if you're looking for a way to exercise your brain and keep it healthy, I definitely recommend giving BrainHQ a try!

Read full review of BrainHQ
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

BrainHQ Disappointing Experience with BrainHQ: Unprofessional Customer Service and Bug Reporting

I gotta say, I was pretty disappointed with my experience with BrainHQ. I mean, I was really excited to try it out and see if it could help me improve my brain function, but boy was I in for a rude awakening.

First off, I reported a bug with a screenshot attached, and instead of even acknowledging that there might be a problem, the support guy just starts lecturing me on my punctuation. Like, seriously dude? I just want to know if there's a problem with the app, not get a grammar lesson.

So then I reached out to the VP of marketing to let them know about the snarky response I got, and what do they do? They go ahead and suspend my support account! Like, what kind of customer service is that? Instead of addressing the issue, they just try to sweep it under the rug by silencing the customer.

I mean, I get it, no company is perfect and there are bound to be some hiccups along the way. But the way BrainHQ handled this situation was just plain unprofessional. It's like they don't even care about their customers or their feedback.

Honestly, I don't think I'll be using BrainHQ again anytime soon. If this is how they treat their customers, then I don't want to support a company like that.

Read full review of BrainHQ
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

BrainHQ Improving Brain Function with BrainHQ: A Personal Review

I gotta say, BrainHQ is the real deal. I got a bit of a brain problem, you know what I mean? My memory ain't what it used to be, and I have trouble keeping up with things sometimes. But my doc recommended this app called Posit Science, and after a few weeks of using it, I decided to go all in and get BrainHQ for a whole year.

Let me tell you, it's been worth every penny. I've noticed a real improvement in my reaction time when I'm driving, which is a big deal for me. I feel more confident on the road, and that's a good feeling. I still mix up my words sometimes, but my decision-making skills are definitely better than they were a year ago. And my memory? It's getting better all the time, especially since I've been setting realistic goals for myself.

I can do things around the house now that I couldn't before, like cooking and remembering what wine goes with what food. And I'm getting better at remembering people's names, too. I'm still working on putting my tools back where they belong, but hey, nobody's perfect. And I'm even able to drive up to the cottage now, which is something I couldn't do before.

All in all, I'd say BrainHQ is a great investment for anyone who wants to improve their brain function. It's easy to use, and the exercises are actually kind of fun. Plus, it's nice to know that I'm doing something good for my brain. So if you're like me and you want to keep your brain sharp, give BrainHQ a try. You won't regret it.

Read full review of BrainHQ
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

BrainHQ BrainHQ Review: Boring and Pointless Senior Driving Program from AAA

So, I got to try out BrainHQ for free through a senior driving program from AAA. At first, I was having a good time, but soon enough, it got boring. And I mean, BORING. Like, so boring that I started to wonder if this was some kind of joke.

Basically, all you do is track tomatoes floating around in the air or try to remember the locations of two things that flash on the screen for a split second. And you do this over and over and over again. Did I mention that it's boring?

The only thing that keeps you going is the stars. Yes, stars. If you finish a set of trials, you get 10 stars and move on to the next level. But here's the thing: if you get those 10 stars in the middle of a set, do you need to keep going? Who knows! They don't explain anything. And do those extra stars carry over to the next level? Who knows! Maybe even the people who made this thing don't know themselves.

And get this: this is supposed to make me a better senior driver? The whole thing is so boring and pointless that I think the company is just taking AAA for a ride. I read that their contract was cancelled at the end of 2020, and now I have until March 31 or maybe May 15 or whenever to "finish" my training. But they don't tell you how much you have left to do or if you'll slip back in levels if you don't practice every day.

I did some math and figured out that in order to get my 4% insurance discount, I'd have to "work" for so many hours that it's like I'm getting paid less than $1 an hour. Seriously, don't waste your money on this. Complain to AAA and tell them that you can save more money by finding a part-time job that pays more than $2 an hour.

This program is supposed to improve senior drivers' skills, but it has zero hours of education about new traffic laws, zero hours of anything simulating real driving, and zero hours of feedback about how to improve your driving. Zero plus zero plus zero equals... zero.

Oh, and did I mention that it's extremely boring and repetitive? Because it is.

Read full review of BrainHQ
Hide full review

BrainHQ Complaints 2

ComplaintsBoard
M
12:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

BrainHQ BrainHQ Review: Difficult to Use and Poor Customer Service

Yo, so I tried out BrainHQ and gotta say, it's not the easiest thing to use. The pages were blank sometimes and it was hard to figure out where to go next. And don't even get me started on the chat and customer service. Straight up terrible.

But the worst part? I was paying for this mess. So I'm gonna cancel my subscription and find something better. Ain't nobody got time for this.

Read full review of BrainHQ
Hide full review
ComplaintsBoard
J
11:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

BrainHQ BrainHQ Review: A Worthwhile Investment for Sharpening Your Mind

But if you're willing to pay, BrainHQ is worth it. It's got a lot of different games and exercises to help keep your brain sharp. Some of them are pretty challenging, but that's what makes it fun. Plus, they've got a lot of research to back up their claims about how effective their program is.

I've been using BrainHQ for a few months now, and I've definitely noticed a difference. I feel like my memory is better, and I'm able to focus for longer periods of time. It's also helped me with my problem-solving skills, which is great for work.

One thing I will say is that it can be a bit overwhelming at first. There are so many different games and exercises to choose from, and it's hard to know where to start. But once you get the hang of it, it's really easy to navigate.

Overall, I would definitely recommend BrainHQ to anyone looking to improve their cognitive abilities. It's not cheap, but it's definitely worth the investment if you're serious about keeping your brain healthy.

Read full review of BrainHQ
Hide full review

Is BrainHQ Legit?

BrainHQ earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds BrainHQ to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, BrainHQ is known for their high standards and safety. If you're thinking about dealing with BrainHQ, it's wise to check how they handle complaints.

BrainHQ has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Brainhq.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Brainhq.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Brainhq.com you are considering visiting, which is associated with BrainHQ, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several mixed reviews for BrainHQ have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

BrainHQ website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to BrainHQ. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About BrainHQ

Screenshot BrainHQ
BrainHQ is a scientifically proven brain training program designed to improve cognitive function and enhance brain health. Developed by a team of neuroscientists, BrainHQ offers a wide range of exercises and activities that target specific cognitive skills such as attention, memory, and processing speed.

The program is designed to be engaging and challenging, with personalized training plans that adapt to each user's unique abilities and goals. Users can track their progress over time and see measurable improvements in their cognitive function.

BrainHQ has been extensively researched and tested, with over 100 peer-reviewed studies demonstrating its effectiveness in improving cognitive function and reducing the risk of cognitive decline. The program has been shown to improve cognitive function in a variety of populations, including healthy adults, older adults, and individuals with cognitive impairments.

In addition to its cognitive benefits, BrainHQ has also been shown to have positive effects on overall brain health. Regular use of the program has been linked to improvements in brain structure and function, as well as a reduced risk of age-related cognitive decline and dementia.

Overall, BrainHQ is a powerful tool for anyone looking to improve their cognitive function and enhance their brain health. With its engaging and personalized approach, backed by extensive scientific research, BrainHQ is a leading brain training program that can help users achieve their cognitive goals and maintain optimal brain health throughout their lives.

Overview of BrainHQ complaint handling

BrainHQ reviews first appeared on Complaints Board on Jun 10, 2023. The latest review BrainHQ Review: A Promising Tool for Cognitive Improvement with Room for Improvement in Clarity of Directions was posted on Jun 13, 2023. BrainHQ has an average consumer rating of 1 stars from 12 reviews. BrainHQ has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.5
5 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. BrainHQ Contacts

  2. BrainHQ phone numbers
    +1 (122) 404-0842
    +1 (122) 404-0842
    Click up if you have successfully reached BrainHQ by calling +1 (122) 404-0842 phone number 0 0 users reported that they have successfully reached BrainHQ by calling +1 (122) 404-0842 phone number Click down if you have unsuccessfully reached BrainHQ by calling +1 (122) 404-0842 phone number 0 0 users reported that they have UNsuccessfully reached BrainHQ by calling +1 (122) 404-0842 phone number
  3. BrainHQ emails
  4. BrainHQ social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
BrainHQ Category
BrainHQ is ranked 5 among 19 companies in the Educational Apps category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.