Blizzard Entertainment
Reviews and Complaints

hi i would make a complain about one of your blizzard members Dilretha

can't remove the Stadium play ban due to technical reasons they didn,t tell me why i was banned or suspended they suspended for 1day they didn,t uban me from stadium so i can play staduim i didn,t do nothing wrong they banned innconnet player loves overwatch 2 on ps4 its been weeks i haven,t play stadium on overwatch 2 on ps4

apl 26 2025 my bobby account in wow classic got banned 20 mins after taking a payment they banned my account because of bot mess reporting my account for killing there farming bot.. after i ask why i got a 2 week ban they said inappropriate comments then after i added a flie of the stream of gthat day they said it was from buying gold..but that dosent make sense since im playing on my main account of 20 years and it didnt get banned.. and all the gold i have on my alt account was giving by that account or my other alt account.. im been targetted by blizzard and the bot gold seller to ban my account with fake accusations and blizzard dosent care they are siding with the bot since they have ai and leftest retards working in there support.. i dont get why ive never been banned on any of my 5 accounts but this one... my main account has dont alot of bs and never been banned.. i just dont get why i send gold from my main to this account and i supposly bought gold... why would i need to buy gold well running 4 guild and having 5 account... they are fake banning people and its an outrage... they should be protecting there customer from these bot army attacking people too keep ruining the game all i know is if i kill bots in wow ill get banned for it

I am an overseas player, and in addition to some legal plugins, I also need to purchase a network accelerator to connect to the US server normally. Blizzard permanently suspended my account without any warning, citing the use of illegal third-party software. I am very disappointed with Blizzard's service attitude. I am tired of this rough handling. No player would want to permanently lose their account after only 10 days of using the game they purchased. I need Blizzard to refund me.

I was banned from Overwatch 2, I can no longer access it. I was accused of cheating despite never doing so and need help as its been emotionally and physically distressing as I've had this account since I was 14 and spent over 2k. Support has ignored my pleas.

Support has taunted me, saying I was deserved in being banned. I'm an innocent player who plays fair. Blizzard has cause me massive aguish, agony pain.

I've own this account since I was a teenager and it got me through Covid. And they banned me just like that.

Battle Net Email -
[protected]@gmail.com
B.net USER -
Lalo#22590

I have an issue that when someone leaves during a competitive match and do not return that it does not end the match with an automatic draw, but instead we have to try win when the tables are against us cause people still think that there is a penalty if they leave even after the two-minute timer. Plus, also the fact that there are still so many Smurfs because I know I am not the best at this game and I know its supposed to be 50/50 win loss but that is not at all true. I have had longer loss streaks before any form of a win streak even makes it way into my games and life. You want people to enjoy you game but with how it goes its not working. All the pay to get skins, cheaters/smurfs, and basically uneven LOSS to win ratios does not really help with people to actually wanting to play this game almost as bad as world of warcraft.

I was falsely ban because my account was compromise Activision ID# CkShadowOne#9743482 and try to appeal and they said it was final then I did the account recovery and it let me talk to someone which I did for 3 weeks with different employees and to no veil they can saying the same thing we are looking in to in.

Told spammers ther were spamming in /2 trade to " please stop spamming trade as you can be subject to being banned " every time they spammed, i put that in the chat and they all reported me so the auto bot banned me.

When i petitioned to dispute Arcaxenosi told me to get lost and if i kept petitioning for email and or direct phone communications with regards to customer service tickets i could be furhter penalized. which is a direct violation of "Federal Trade Commission Act, Section ,

Dodd-Frank Wall Street Reform and Consumer

Protection Act, Sections 1031 and 1036".

In the attachments of this complaint youll see where the incompetent "GM" arent even in accordance with one another and provide different standpoints and action to take in regards to the dispute. Both disregard the actual issue and send me a generic response that blankets most issues because theyre incompetent and incapable or representing the company adequately with regards to upholding the agreements set within the game.

Seven months ago my overwatch account was suddenly banned and I was very confused and upset about this. I did not do anything to sabotage the game, nor did I use any plugins. So I filed a complaint with Blizzard's customer service, hoping that they would re-verify my account and tell me exactly why they blocked my account. But after all this time, my claim and the effort and money I spent on this account was not taken seriously.

I strongly suspect that Blizzard's customer service replies are done by bots, as they are all the same and and completely ignore my requests. I think it is very unreasonable for Blizzard to deprive me of my usage rights without providing a manual investigation of my account and giving strong evidence, I, as a player and as a consumer, hope that Blizzard can really seriously verify my situation and make a proper handling of the situation, and not to wrong a regular customer.

My BLIZZARD account is huijiu#2605

E-mail is [protected]@qq.com

I understand that leavers are a big problem in the game. I hate them myself, but this new policy is awful. I often lag out, or my game will freeze, and I am unable to leave spawn room which sometimes results in me being kicked from a match. My PC will also crash midgame and I'm unable to join back in the 2-minute period. I would appreciate if you would remove these penalties from quick play because backfill is pretty fast and shouldn't punish leavers, since I have left mine often because I get invited to groups to play with my friends during matches or at least increase the inactive period. Having restrictions placed on quick play, arcade, and custom games after leaving matches is ridiculous. Competitive play I can understand, but I don't appreciate being penalized for leaving a quick play match and lowering my endorsement level on top of all of that. It makes the game less enjoyable.

Also, the new Sombra rework is disastrous and leaves little time for players to react to her. She was already a nuisance, and with the new virus ability, she can basically kill her target instantly.

I'm contacting you because the epic premade community is getting out of control, nearly every game has a premade on either side. PVP pretty much sucks now, do you plan to address this problem? i'm not alone in my anger and frustration about this. PVP is one of the main reasons I play WOW.. if this is how it will be I dont see a reason to continue to pay for a subscription. I'm contacting you here, because you've made it close to impossible to reach someone

So I ordered the $100 pre-order on Diablo 4 and the day it came out it was just absolutely awful $20 per Cosmetics are you kidding what is wrong with you game companies whatever happened to making a good product. you make a good product it sells itself. I had been buying Diablo for a long time, I will never buy another game from you again or any company that keeps putting out trash. All you companies that only care about money and not your customers one little bit deserve to go bankrupt in my opinion. you pull unethical practices and if you don't think people don't see it right away you're wrong there's hundreds of videos on YouTube [censored] in about you guys specifically right now but we'll wait for the next big release and it'll be that company because you all do it yeah I really hope a couple of these people that want to get a boycott going against your companies I hope we can pull it off I hope you end up like freaking Bud Light cuz that's what you deserve whatever happened to having managers and supervisors running companies that actually are passionate and love the product they make. Or maybe it's a case of you got too many damn managers I've seen that one before too too many chiefs not enough Indians that are you hire people that know nothing about video games I don't know what you're doing but whatever you're doing is [censored]ing wrong and I mean the game in community is really getting sick and tired of this crap y'all better be careful cuz we'll start voting with our wallets and I will go on social media every day screaming it to the High Heavens if I have to God all you got to do is just make a proper product I get it's not easy I get it takes time how much money have you got out of us people plenty give me another [censored]ing cheap excuse what is it Baldur's Gate 3 I think is setting a new standard and then you got I'm sure they're paid shells coming out and preemptively saying don't expect this to be the bar well it should be because for one they're smaller than a lot of you companies and have far less money than some of you bigger companies so give me another freaking excuse blizzard I'm really kind of sorry Microsoft bought you guys cuz I think you're a sinking ship right along with Ubisoft EA has sports games to keep themselves afloat but but with the way they make those pieces of crap I wouldn't even guarantee that just a cookie cutter game from last year. I would ask for a refund but I know you guys will never give it to me that Almighty dollar is just so [censored]ing important to you that you do just about anything to get it. I mean really though when did it become okay for all these unethical business practices instead of just making a good product you guys got to lie and cheat and deceive and it's flat out just wrong. I used to think highly of your company now you're just trash like EA Ubisoft and the rest of them I really hope some of these smaller companies coming up just kick your guys's [censored] here in the near future simply by making a good game that ain't [censored]ing broken when you release it. Oh wait a minute boulders Gate 3 it's not broke it works proper it's a fun game made by a known company but yet still smaller than most of your guys's companies and they have less money but they still made a good game that wasn't broke on release oh yeah and they did it in roughly about the same time it took you guys to make this broken piece of crap and try to squeeze even more money out of people like me that have to actually save up a little bit because inflation is killing anybody making under $50,000 a year and you guys just want to take more from people that are barely getting by as it is this is the entertainment they have because they can't go out and do stuff because they can't [censored]ing afford it anymore. I spent a hundred and something dollars on it and didn't even get what I was supposed to thanks by the way I got none of the pre-order stuff I was supposed to you guys literally robbed me I should take it to court oh wait I can't afford a lawyer right now because I can barely afford the grocery store even though I make $36,000 a year which ain't great but it ain't the worst. But even now other companies were putting up broken [censored] games I trusted you guys because you guys have always done pretty good about putting out decent games and I gave you the benefit of the doubt with the whole [censored]ing online all the time [censored] with Diablo 3 with you guys fixed and then you turn around and do it again you guys just don't learn do you don't listen to your damn customers. I mean maybe you guys managers included should get on social media YouTube start looking all the complaints being made about your companies and your business practices this country used to be the moral of authority of the world now where the [censored]ing gangsters thugs Rob cheating Steel to get ahead it disgust me really whatever happened to doing the right thing I want to know that cuz the practice is you guys are pulling off right now it's far from it like I said I got robbed I paid a hundred bucks to play Diablo 4 for 4 hours and I was done I didn't get anything I was supposed to as far as the pre-order stuff like I said before the constant online how about kids in rural areas that don't have that kind of broadband connection don't give two [censored]s about them do you don't need them as future customers do we I don't understand how you guys are so short sighted all you see is money it's sickening. You're bleeding people dry that have very little to spend as it is [censored] I saved up for a month and a half for that game and that's why you'll never get my money ever again you've lost my trust took a years to gain it and one freaking game to destroy it way to go. And I'm telling you right now there is sentiment in The Gaming Community these companies keep doing this we're going to quit buying these games I'll go back to play my old games but I will make a push for it and I know plenty of other people that will too to stop giving you companies or money for broken [censored] or Nothing at All because that's what I got with my pre-order nothing I didn't get any of my [censored]ing [censored] I'm still standing about that one and I let it sit for a couple months thinking okay maybe you guys would get around to fixing this I got back on it started checking it out accidentally clicked on the battle pass thanks for no Safeguard on it by the way and starting the cursor off over the damn yeah tell me that is some shady [censored] too I really hope you companies [censored]ing go bankrupt cuz that's exactly what you deserve thieves Liars deceitful [censored]. I know nobody's probably going to ever read this but y'all should cuz I'm not the only one that feels this way and I'm pretty mild compared to a lot of people out there you have a lot of people [censored]ing pissed off not just that you guys but at all you gaming companies that think it's okay to put out this broken garbage. now I wait for at least two or three months after the game comes out I go in I read all the reviews and make an informed decision on if it's junk or not but I really didn't think I had to worry about you guys thanks for making me look like a fool God I just don't understand how you can do this to your friends your neighbors I mean it's not just unknown people that are [censored]ing buying this stuff and I mean America's hurting right now and you guys are pulling this [censored] real classy. I hope the greed doesn't ruin too many people at your company I'm sure you still have a couple good people but the rest of you heartless [censored] I hope Karma bites you in the [censored] and takes a huge chunk out of it cuz it's no less than you [censored] deserve. Thieves! And I've seen tons of people that think the same thing. y'all in my opinion are thieves, Liars, and flat out deceitful and I hope you pay for it good day.

But now that I've been dead and I have one more thing to say just pay attention to your customers and you'll do fine these Gamers know more about what they want then you guys ever will just listen to the community I mean we all aren't that far apart from what we want I guarantee we agree on a whole hell of a lot but you guys never listen to us you put in stupid gimmicks I don't know what you guys are doing I really don't I've been gaming since 19 82 and the [censored] I'm seeing today right along with the business practices I mean I'm speechless isn't the country I grew up in but keep it up you'll see you'll go bankrupt I promise look at Bud Light people are getting sick of y'all real quick cuz I don't think I've seen a game come out in the last 5 years that wasn't freaking broke oh except for Boulders Gate 3 and it's looking like starfield's going to come out sparkling too at least what I'm seeing from some of the early reviews but at least Bethesda figured out if they don't get this win they're probably done especially after the red fall debacle y'all should start taking notes and maybe a few business ethics classes and how not to piss your customers off is Shady practices but I'm done I know you all ain't going to listen anyway so up yours [censored] you I hope your company goes under and thanks for robbing me of a hundred and something dollars I have deleted the game I don't want none to do with it it's [censored]ing junk and I don't want to wait 2 [censored]ing years for you to fix it sooo... you ain't getting my money any more and I know of 20 other people right off the top of my head that ain't giving you their money anymore so yeah estimate that one across the country.

at 12pm Friday 4th August I received an email which explained that my Blizzard account had been banned. Apparently permanently.

The reason given was a vague one, being something related to abuse of in game mechanics.

At this stage I was under the impression I was either a system error, or due to a common issue in relation to nefarious in game reporting by organized groups which gives rise to an automated ban, and which are (as I now read online) usually quickly reversed).

There was some confusion on me end because my computer was turned off at home, I was at work and no one was at home until 3 hours after the ban was applied, I thought that it must be a delay from the night previous at 9:30pm which was when I was last online.

Blizzard has failed to inform me when the asserted offense took place.

I explained my position to Blizzard, that it is not possible the infringement came from my computer (if indeed the ban occurred when the asserted infringement took place, as opposed the night before) - in which case i have been hacked.

To support my position, I have cctv recordings of me leaving work at 3pm, timesheets form work, and internet service providers records showing no one from my home was actively connected to the internet, let alone to a gaming server.

I also preemptively addressed the alternative scenario which is: 1 - I was banned due to mass reporting from the night before.. or 2- i was automatically flagged in error by the Blizzard cheating protections.

To address the alternative scenario i noted that the entire nights play was very likely recorded on the twitch platform, and that in game records will show that no exploitation software was used. To substantiate this further, i asked Blizzard to actively check the number of infractions/events which are being classed as infractions, my thought process being that if an exploit had occurred x 1, then this is presumably explained by chance. It would be highly unlikely to accidentally perform an exploit due to statistical reasons. i invited Blizzard to check its logs in this regard.

Blizzard has responded to my tickets. First, i received 2 additional emails setting out different reasons for my ban. The first reason is for abuse of in game mechanics. The second email set out that the reason for my automatic ban was that i had been reported by fellow gamers.

Further, the penalty itself appears to have changed, from being a permanent ban to a 6 month suspension.

I informed Blizzard that this was likely an orchestrated effort to abuse the in-game reporting system and advised Blizzard to check my chat logs as i had engaged in some back and forth communications the night prior with some unfriendly people.

Blizzard responded.

Firstly, Blizzard has refused to tell me if the asserted offence happened the night before, or during the day on Friday when my PC was turned off and i was at work.

Next, i was informed that the issue had been investigated and it was shown that an exploit had been used, and that it had been used from my location. This is not possible. Blizzard has failed to comment on any of the points i set out in my defense: my CCTv evidenced, my ISP records showing i was not online, my work time sheets, the in-game logs showing i was not exploiting, the recordings of the games played on the Twitch platform- any of which would be exculpatory in nature.

When i raised that i was unhappy with what appeared to be little to no investigation, i also raised the fact that the penalty for any such offense was also disproportionate, noting that my account had not received any sort of similar infraction notice for over 10 years- yes i have played the game daily for approximately 13 years !.

Further, i raised a ticker with Blizzard regarding quality of the investigation by the GM (Games Master), however my ticket about this was cancelled by the same GM i raised the quality issue about.

I am now banned for 6 months, with no investigation having taken place. I recently purchased 3 months of game time 1 week before the ban, and if i wish to continue to play, i must pay for another copy of the game and buy game time. This seems a clear abuse of terms and a money grabbing scheme.

Bought the diablo 4 ultimate edition with the extra perks and battle pass. Signed up on battle.net and linked with my diablo immortal account. None of the diablo4 ultimate edition items were never given to me. Contact customer support and was given the run around and finally told to delete my battle.net account and then resign up. Did that but now it wont let me sign up for a year as I just deleted my account like customer support told me to do. I cant contact customer support as you need a battle.net account to contact customer support. So now not only do I not have the ultimate edition content, I cant even play the game, so they took my 108$ for the game and now I cant even play it. Blizzard is engaged in a scam inteding on defrauding ppl of there hard earned money avoid this game and this publisjer at all costs unless you want to be violently raped by them

Hi, I received Transaction for $1 and $79.99. Which i haven't made. Adding to it, I don't about this company. Please help me with the resolution.

Got messages immediately one after other.

Details:

Received message: USD 1 spent on Kotak Bank Card ××7378 on 20-JUN-2023 at Blizzard Entertainment. @ [22:35]

Received message: USD 79.99 spent on Kotak Bank Card ××7378 on 20-JUN-2023 at Blizzard Entertainment. @ [22:35]

I now have 4 charges of $108.34 on my credit card along with 3 reversals. I do not have a gaming system and do not have children at home. I did not authorize them to make charges or reversals on my credit card. I reached out to them and have not received a response. I do not want to go through hassle of changing cards unless I have to as it is a huge hassle. I see that there have been multiple complaints against this company. Why can’t this be stopped?

i have been bugged by the weekly reset or just a slip in the coding. i opened tickets and even cancelled my sub and they refuse to answer the ticket. its been 4 days now. my issue is time sensitive and there is only a short period to answer. this is the worst company to deal with. even ea and eso reacts within an hour although they tell you to expect 24. why can they do it and not this company

there is no customer service in under a week time of submitting a ticket. you don't get a person you get an automatic generated response. their game has so many bugs and issue that they refuse to answer or address. i cant can my subscription not to mention missing items and vaults...the date of the incident was on Tuesday June 6th. since then as far as my subscription goes they took care of removing my card with in hours but my original complaint has still not been addressed or even acknowledged .Since my complaint to the company my card has been removed there is no renewal and the option to continue will be based on the original complaints outcome which involved a mistake on their part as i did not receive items in my game as per what i was entitled. which in turn is not only a waste of my money not getting the full features of the game but also the money i paid for the subscription. I would like my issues addressed in a timely manner 3 days to 15 days is not timely i consider this a switch and bait if not straight up fraud. and no you cannot get in contact with customer service they do not exist

I discovered that my account had been hacked when I tried to log into it recently.  Someone had changed my email address and password and had been inappropriately playing using my details which resulted in my account being banned.  I contacted Customer Support who helped me to recover my account by asking me security questions and for proof of purchase of various items that I was able to provide.  I reset my email address and password however I was told that the ban could not be lifted.

 

I have spent a considerable amount of money and time playing this game and there is no way that I would risk playing inappropriately when I know that a permanent ban would result in all that time, effort and money being wasted.  I feel it is grossly unfair that I am being punished for actions of another person when there is proof that my account had been hacked and I would respectfully ask that the ban be reversed.

I play overwatch every day and I'm relatively new so I'm not always great. The chat is so bad that today I got into it with someone because I was just asking a question and it escalated after they started trashing on me. Eventually it turned into us verbally abusing each other and then a teammate telling me to kill myself. That is totally unacceptable and it is messed up someone would do that. I want to keep playing your game, but this stuff makes it difficult.

I try already for 2 months to get in contact with Blizzard to get my account recovered from 2015. First, I couldn't find my disc with the key code. Now I found it and tried over and over again to get back into contact with Blizzard through their website and by reacting on the e-mail that I got months ago, but still without luck or reply. It is unacceptable that I am already working on this since end of December and still can not get in contact with them. It really makes my blood boil