Black Hairspray
reviews and complaints

I recently ordered three wigs from Black Hairspray during the lockdown. Unfortunately, one of the wigs I received was the wrong color and style. I contacted the company to let them know about the mistake, but they insisted that I return the wig. However, due to the pandemic, the post office was closed and I was unable to leave my house. I tried to come to a compromise with the company, but they refused to send me the correct wig.

I have been a loyal customer of Black Hairspray for years, but this experience has left a bad taste in my mouth. The wig that I received wasn't even that expensive, and I understand that mistakes can happen. However, I was disappointed that the company was not willing to work with me to find a solution that would have been mutually beneficial.

Overall, I would caution others who are considering ordering from Black Hairspray. While they may have a good selection of wigs, their customer service leaves something to be desired. If you do decide to order from them, be prepared to deal with potential mistakes and a lack of flexibility in resolving any issues that may arise.

I gotta say, Black Hairspray is a pretty decent website for buying wigs. I've ordered a few times from them and sometimes the wig I get doesn't look exactly like what I thought it would, but that might be my own fault for not paying enough attention to the details. One thing that really bugs me though is that they only show the wig in one color, which makes it hard to find the exact shade of blonde I want. It would be so much better if they showed the wig in all the different colors it comes in.

Another thing that would be super helpful is if they showed the wig with the part on both sides. Sometimes I see a style I really like, but the part is on the wrong side for me. If they showed it with the part on both sides, I could make a better decision about whether or not to buy it.

Overall though, I've been ordering from Black Hairspray for a couple years now and I've been pretty happy with their selection and prices. They have a lot of different styles to choose from and the prices are pretty reasonable. I would definitely recommend them to anyone looking for a new wig.

I gotta say, I'm pretty disappointed with my experience with Black Hairspray. I mean, I ordered from them a couple times and both times they sent me the wrong color! And when I tried to reach out to them about it, they totally ignored me! Like, what kind of customer service is that?

The first time I ordered, I thought maybe the color was supposed to look like that, but when I got my second order and it was two different shades of the same color number, I knew something was up. But when I tried to get some help from Black Hairspray, they just refused to even acknowledge my questions.

And don't even get me started on trying to call them. They NEVER answer their phones! Like, what's the point of having a phone number if you're not gonna answer it?

Honestly, I would not recommend ordering from Black Hairspray. There are plenty of other websites out there where you can buy hair products without having to deal with this kind of pain. Save yourself the trouble and look elsewhere.

I had a not-so-great experience with BlackHairSpray. I reached out to them about a wig I ordered called "Helen" and unfortunately, it wasn't up to my standards. The representative I spoke with told me to send it back, but I would have to pay for shipping. I wasn't too surprised by this response, but it was still disappointing. The representative blamed the manufacturer and suggested that the issue might be due to the color. However, I had the same color wig from them a few years ago and didn't have any problems.

I don't think I'll be ordering from BlackHairSpray again. It's a shame because "Helen" is such a pretty bob cut, but the wig I received today had a rough and dry look to it. I've never had bad new hair before, so this was definitely a letdown.

I recently made a purchase from Black Hairspray, specifically a wig that I had my eye on for quite some time. Unfortunately, I received an email stating that the color I wanted was out of stock. I was a bit disappointed, but I figured it was no big deal and decided to call the next business day to change the color to one that was in stock.

However, after waiting for two days, I still hadn't received any email stating that my item had been shipped. This made me a bit anxious, so I decided to give them a call to check on the status of my order. To my surprise, the representative informed me that the previous representative I spoke with did not change the color in the system. I was a bit frustrated, but I decided to change the color again and wait for my item to be shipped.

Unfortunately, things did not get better from there. I waited for three more days, but my order was still not canceled. I was told that I had to be put on a waiting list to have my order canceled. This made me even more frustrated, and I decided to cancel my order altogether.

Overall, my experience with Black Hairspray was not a good one. I was disappointed that the color I wanted was out of stock, and the miscommunication between representatives caused me a lot of unnecessary stress. Additionally, the waiting list to cancel my order was not ideal. I don't think I will be ordering from them again in the future.

Yo, I gotta update my review on Black Hairspray. I was trippin' before and gave them one star, but I gotta take that back now. They did come through with my hair, but I was just mad 'cause they didn't give me no tracking number like they said they would. Black Hairspray, you gotta step up and give your customers what you promised, ya feel me? But also, the post office messed up and didn't tell me my hair was delivered, so that's not on them. My bad, Black Hairspray, for jumpin' the gun and writing a bad review. The hair I got is fire though, and the price is right. I'd recommend this company to my homies and fam for sure.

So, I gotta tell ya, I recently got myself a wig from Black Hairspray (blackhairspray.com). Now, I ain't no expert on wigs or nothin', but I know what I like and what I don't like. The first time I ordered, I got myself a hard lace wig. Now, let me tell ya, hard lace is the way to go. It sits right on your head and you can use a bit of your own hair to make it look seamless. Soft lace may be trendy, but it's a bad idea. It's loose and detectable, and the wig won't sit right on your head without glue.

Anyway, I loved my hard lace wig so much that I decided to order the same exact one again. But when it arrived, I was so disappointed. It was soft lace with a bald patch in the front! Can you believe it? It looks ridiculous, like I'm wearing a hair hat or something. There's no way this is gonna look natural or even good. I wasted $70 CAD on this thing, but of course they don't allow 1 star reviews.

For those of you who are curious, the wig I got was the Zury Sis Naturali Star Synthetic Lace Front Wig - Amor. I wouldn't recommend it, unless you're into the whole hair hat look.

I had a really bad experience with Black Hairspray. I needed my order in a hurry, so I placed it with them. It shipped quickly, but when I checked to see if it arrived, UPS marked that they left it outside of my door. I never received it, plus my apartment building has a secure package room, so it did not make sense why it was left at my door with no signature.

When I called Black Hairspray, I was told that they would have to investigate with UPS, it took 8 days. I never got an update, so I emailed them, and they responded that they issued a refund. They never contacted me, to see if I wanted to have my items reshipped. So I called, and they said that they could not ship to the same address because there as a claim for loss.

So... I guess they don't want my business. The rep got a manager on the phone who told me they could reship, but it would be at my own risk. In the meantime, my money has been held up. Terrible customer service. They just don't care.

I was really disappointed with Black Hairspray. I had heard good things about them, but my experience was terrible. I ended up placing my order with Sam's Beauty instead. They were much more helpful and I got my order quickly. I would definitely recommend staying away from Black Hairspray.

I recently made a purchase from Black Hairspray and unfortunately, I had some issues with the shipping. UPS claimed that my order was delivered, but I did not receive it. I immediately called Black Hairspray to report the issue and they advised me to wait until the next business day as UPS sometimes makes mistakes. I followed their advice and called back on Monday, but was disappointed to learn that they had not yet filed a claim. Two days later, I called again to inform them that I believed my package was stolen, but they still had not filed a claim. I was frustrated and annoyed at this point.

After being put on hold, I spoke to another representative who told me that the issue was that I had a My Choice account and that I would need to file a police report. I had already spoken to the police and they said they could not do much without proof. I did not want to file a police report for such a small amount of money. Unfortunately, the situation was not resolved and I had to call Paypal to get a courtesy refund because Black Hairspray and Paypal denied my claim just because they had a tracking number.

Overall, I was disappointed with the customer service I received from Black Hairspray. I feel like they could have done more to help me and they did the bare minimum. I will not be shopping with them again.

I was really scared to buy a wig after my bad experience with the people at hairsisters. Their reviews are so bad, with eighty percent of them being one star. I was worried that other wig places would be just as bad. But with winter coming, I needed something to protect my hair, so I decided to give it one more try and ordered four wigs from Blackhairspray last Friday on my way home. I was concerned about being ripped off since they are relatively new. When I got home, I called to see if everything was in order and got Sasha on the phone. I was shocked that she was polite, informed, and pleasant. I barely got my order number out before she had everything on the computer in front of her and was able to answer all my questions. She then told me that it wouldn't be shipped until Monday since it was Friday evening after the time they do same-day shipping. She said I'd get it by Wednesday and they'd send an email as soon as it was sent. I called Monday morning, still kinda worried, but she laughed and said my order had been sent and confirmed, and I'd get it by Wednesday. Everything was as she said. I received the wigs early this afternoon, and they were brand new, unopened, and beautifully packaged. I'd bought a Sapphire and three Storms. The Storm felt a little too tight, so I called Blackhairspray and got Dawn. She was amazing. She said to send them back for a full refund or an exchange, whatever works best for me. No restocking fee as long as they are as they came with tags and packaging. She then said the magic words, "call me for anything, I'll look for similar styles, I'll recommend other stuff, this is about you and what makes you happy, we've been trained to see that the customer is satisfied. If we don't have customers, we don't have a business." When I thanked her effusively for her consideration, she said, "I'm just doing my job," as if every wig place treats everyone as beautifully as Blackhairspray does. She then continued, "you have 31 days to figure out what works best for you. I'm here to help you with whatever you decide." I almost cried. Please, please Blackhairspray don't change! You have a customer for life. And please get the Model Model Verona wig. It's my favorite. Just amazing. Guys, all of you who've been treated like crap by the people who should be providing a service, try Blackhairspray. The only problem I had was when I called on Saturday, no one answered. I don't know if they are closed all day. I didn't ask. Every other time I've called, though, they answer immediately. Thank you, Blackhairspray. Here's the number to call ***430.

I gotta say, I had a bit of a rough time with Black Hairspray. I mean, don't get me wrong, they've got some great stuff on there. But I ordered the wrong color not once, but twice! And let me tell you, that was a real bummer.

Now, I know some folks might have just sent those bad boys back and gotten the right shade. But me? Nah, I just decided to roll with it. Maybe that's on me, but I feel like if you're gonna order something online, you should be able to trust that it's gonna be the right color, you know?

Anyway, aside from that little hiccup, I did like what I got from Black Hairspray. They've got a good selection of wigs and extensions, and the prices are pretty reasonable. I also appreciated that they had some options for folks with natural hair, which isn't always easy to find.

One thing I will say, though, is that the website can be a bit confusing to navigate. I had a hard time finding what I was looking for at first, and I ended up clicking around for a while before I finally found the right section. Maybe that's just me being a bit of a tech dinosaur, but I feel like it could be a bit more user-friendly.

All in all, I'd say Black Hairspray is worth checking out if you're in the market for some new hair stuff. Just make sure you double-check that color before you hit that "buy" button!

and you don't answer the phone. I had to wait for a long time to get a response from Black Hairspray. But, when I finally got through, the customer service was pretty good. They helped me with my order and even gave me some advice on how to style my hair.

The website is easy to navigate and has a lot of options for different hair types and styles. I was able to find the perfect wig for my cosplay costume and it arrived quickly. The quality of the wig was great and it looked just like the picture on the website.

One thing I didn't like was the shipping cost. It was a bit expensive and I had to pay extra for expedited shipping. But, I guess that's the price you pay for getting your order quickly.

Overall, I would recommend Black Hairspray for their wide selection of wigs and good customer service. Just be prepared to wait a bit to get a response if you need to contact them.

I recently made a purchase from Black Hairspray, specifically the Nuna wig. However, when I received my order, I was disappointed to find that the wig I received was not the same as the one I had previously purchased. The variant I received looked nothing like the real Nuna wig. I attempted to contact the company to address my concerns, but unfortunately, I was not successful in reaching them.

Overall, I am extremely dissatisfied with my experience with Black Hairspray. The fact that I received a product that was not as advertised is unacceptable, and the lack of customer service only adds to my frustration. I will not be ordering from this company again in the future.

It's a shame that my experience with Black Hairspray was so negative, as I had heard good things about the company before making my purchase. However, based on my personal experience, I cannot recommend this company to others. If you are looking for a reliable and trustworthy hair product retailer, I suggest looking elsewhere.

So, I had a pretty bad experience with Black Hairspray. I ordered some stuff and it got lost in the mail by USPS. When I reached out to them about it, they were super rude and didn't seem to care that I was a loyal customer who had never had any problems before. They made me wait a whole 8 days for an investigation, even though it wasn't my fault that the package got lost. Honestly, I don't think I'll ever shop here again after that. It's just not worth the hassle and the bad customer service.

I recently made a purchase from Black Hairspray and unfortunately, my experience was not a good one. I ordered a wig made of 100% Human Hair, but instead, I received a Synthetic one. I was really disappointed because I was looking forward to wearing my new wig for an important business event.

To make matters worse, I paid $13 for shipping to ensure that I would receive my wig in just 4 days. However, it took a whole week and a half for my wig to arrive. This was really frustrating because I had planned my outfit and makeup around the wig, and now I had to come up with a new plan at the last minute.

I tried to reach out to Customer Service to express my concerns, but unfortunately, I didn't receive a response. This was really disappointing because I was hoping to get some sort of explanation or resolution for the issues I experienced.

Overall, I was really disappointed with my experience with Black Hairspray. I don't think it's fair to advertise a product as one thing and then send something completely different. Additionally, the shipping time was not accurate and the lack of response from Customer Service was really frustrating. I would not recommend this company to anyone looking to purchase a wig.

I gotta tell ya, I had a pretty bad experience with Black Hairspray. I was lookin' for a wig and thought I'd give 'em a try. I ordered it and they took my money, but I never got any info about when it was gonna ship. I waited and waited, but nothin' came. I was so frustrated, I had to go to my bank and file a dispute. It was a real hassle, let me tell ya.

If you're lookin' for a wig, I'd recommend goin' to Friday Night Hair instead. I've ordered from them twice now and they're a much better company. They actually send you the stuff you order and they're reliable. Don't waste your time with Black Hairspray, they're just garbage.

I was really disappointed with my experience with Black Hairspray. I tried to reach out to them multiple times through email, but I never got a response. I sent about six emails and not a single one was answered. It was really frustrating because I needed to get a refund for a product that didn't work for me. I had to call them to figure out what was going on and if I could get my money back. It took a while to get through to someone, but eventually I was able to speak to a representative.

After explaining my situation, they told me that I could get a refund, but I had to send the product back first. I did that and then had to call again to make sure they received it. It was a hassle and it took a lot of time and effort on my part. I still haven't received my refund and it's been almost a month since I sent the product back.

Overall, I was really disappointed with my experience with Black Hairspray. I won't be using them again in the future. It's a shame because I had heard good things about their products, but the customer service was just not up to par. If you're thinking about ordering from them, I would recommend looking elsewhere.

I've been shopping at Black Hairspray for a while now, and I gotta say, my experience has been a bit of a mixed bag. The first time I ordered from them, everything went smoothly. No problems, no complaints. But the second time around, I had a bit of an issue with customer service. They were kinda rude to me, and it left a bad taste in my mouth.

And then there was the third time. Oh boy. I ordered some hair from them, and it was just... terrible. I mean, I don't want to be too harsh, but it was really bad. I left a negative review, and I stand by it. I just can't recommend that hair to anyone.

So, you'd think I'd be done with Black Hairspray after that, right? Well, no. I'm a glutton for punishment, I guess. I placed another order on December 6th, 2022, and... well, let's just say it didn't go smoothly. I never got an order confirmation, and then I got an email with a tracking number that never actually shipped. It was a mess.

I hate to say it, but I'm really disappointed with Black Hairspray. I don't know what's going on over there, but it seems like they're really dropping the ball lately. And to be honest, the way they act sometimes... it's like they're trying to be all "ghetto" or something. It's not a good look, guys.