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stratolounger cuddler recliner
Bought it on March 2019 and it broke already and I paid much more then what big lots sell them I paid 500 I notice when I first got it. it was hard to pull out but thought it was just cause it was new not only did the mechanical pull part broke it all broke I am a single disabled mom I saved to buy and it didn't make it to a year this is the worst recliner I have bought I have bought used ones and hand me downs and lasted longer .
I want to say thank you to Mr Dan from Big Dan's and furniture and mattress for replacing my recliner I appreciate it very much again thank you.Ms Peña
The complaint has been investigated and resolved to the customer's satisfaction.
I am sorry to hear you are having problems with your recliner. This is the first I have heard about your issue. I tried calling you and left messages on both numbers we have. That recliner is still under warranty and we have no problem sending our technician out to take care of it-if it not repairable, we will let you re-select another recliner for the same price. Please call us (210) 540-6874 and we can schedule the service call right away. In order to correct a point in your complaint, I did check your original invoice, you actually paid $299 for the recliner, which is $100 less than what Big Lot's sells it for.
Big Dan
Is Big Dan's Furniture & Mattress legit?
Big Dan's Furniture & Mattress earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Big Dan's Furniture & Mattress. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Big Dan's Furniture & Mattress resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Bigdansfurniture.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bigdansfurniture.com you are considering visiting, which is associated with Big Dan's Furniture & Mattress, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Bigdansfurniture.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Big Dan's Furniture & Mattress.
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- Bigdansfurniture.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bigdansfurniture.com may offer a niche product or service that is only of interest to a smaller audience.
Overview of Big Dan's Furniture & Mattress complaint handling
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Big Dan's Furniture & Mattress contacts
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Big Dan's Furniture & Mattress phone numbers+1 (210) 540-6874+1 (210) 540-6874Click up if you have successfully reached Big Dan's Furniture & Mattress by calling +1 (210) 540-6874 phone number 0 0 users reported that they have successfully reached Big Dan's Furniture & Mattress by calling +1 (210) 540-6874 phone number Click down if you have UNsuccessfully reached Big Dan's Furniture & Mattress by calling +1 (210) 540-6874 phone number 0 0 users reported that they have UNsuccessfully reached Big Dan's Furniture & Mattress by calling +1 (210) 540-6874 phone number
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Big Dan's Furniture & Mattress emailsinfo@bigdansfurniture.com100%Confidence score: 100%Support
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Big Dan's Furniture & Mattress address8118 Interchange Pkwy, San Antonio, Texas, 78218, United States
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Big Dan's Furniture & Mattress social media
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