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Belvilla Reviews 7

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Belvilla Belvilla Vacation Home Rental Review: Easy Booking, Spacious Property, Minor Issues

Belvilla is a website where you can rent vacation homes. I recently used their service to book a place for my family's summer vacation. The process was pretty easy, but I did have some trouble with the website loading slowly at times. However, I was able to find a nice house that fit our needs and budget.

When we arrived at the house, we were pleased with what we saw. It was clean and spacious, with plenty of room for everyone. The only downside was that there were a few small issues, like a leaky faucet and a broken lamp. But we were able to contact the owner and they sent someone over to fix everything.

One thing that did bother me was that the kitchen was not very well-stocked. There were some basic utensils and dishes, but not much else. We had to go out and buy some things like a can opener and a cutting board. It would have been nice if the owner had provided those things for us.

Overall, I would recommend Belvilla to others looking for a vacation rental. Just be aware that there may be some minor issues with the property and that you may need to bring some of your own supplies. But if you're willing to overlook those things, you can find some great deals on some really nice properties.

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Marcin C.
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I have booked a beautiful apartment with them on airbnb with reasonble price after discount. I have received the confirmation (voucher). After 2 weeks they are coming back saying my booking is not valid any more. They are offering me alternatives, which in reality are no alternatives - different places, much smaller apartment.

As my trip is getting closer I am not able to find anything comparable to my original booking, without paying 30-50% more.

I definitely do not recommend this company. It is not reliable partner. Waste of time, energy and peace of mind.

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Belvilla Avoid BELVILLA: Fraudulent Company with Terrible Customer Service - 1N14V4W4 Booking Number

1N14V4W4 booking number

I booked a villa through Homeaway and ended up with these fraudsters, BELVILLA. I had to cancel within my window, but despite sending numerous emails week after week, I received no reply. Their customer service won't even accept phone calls, which is extremely frustrating.

I strongly advise everyone to stay away from BELVILLA. They are not trustworthy and you won't get your money back. It's a complete waste of time and money dealing with them.

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Belvilla Disappointing Lack of Compassion from Host and Belvilla's Cancellation Policy

So, I rented a house in Borkel en Schaft for a family reunion, and it was through team Illse. Unfortunately, one of our family members fell and broke her hip, which meant that we had to cancel the booking. It was only six days between booking and cancelling, but the host took the full 1204 deposit. I was really disappointed with the lack of compassion and sympathy shown by the host, especially given the medical reasons for the cancellation. I would definitely advise against booking this home, and I wouldn't recommend using Belvilla either. Just be careful and make sure you're aware of the cancellation policy before you book anything.

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Belvilla Disappointing Customer Service: My Experience with Belvilla

Belvilla is a company that I would not recommend to anyone. I had a holiday booked in Wales that was unfortunately cancelled due to the coronavirus pandemic. I tried to contact them through emails, but they ignored me. When I called them, they fobbed me off on the phone and generally tried to avoid paying the refund I was owed. It was really frustrating because I needed the money due to losing my job to the pandemic.

It took over 3 months to get my refund back and only because I contacted PayPal and they intervened. I was really disappointed with the way Belvilla handled the situation. It was a difficult time for everyone and they should have been more understanding.

I hope that Belvilla will improve their customer service in the future. It's important to treat customers with respect and to be transparent about refunds and cancellations. I would advise anyone to think twice before booking with Belvilla.

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Belvilla Disappointing Experience with Belvilla: Unresponsive Owner and Unauthorized Credit Card Charge

I recently tried booking a family holiday through Belvilla, specifically the Beautiful Villa in Calpe for July 2021. Unfortunately, our Easy jet flight got cancelled, so we couldn't go. We tried reaching out to the owner for a refund or a chance to reschedule for a later date, even up to 2022, but we didn't get any response. It was a bummer, but we understood that things happen and we were willing to work with them.

However, things took a turn for the worse when we found out that Beautiful Villa had validated our visa credit card without our permission and withdrew the balance outstanding on the holiday up to the value of ?4,000. We were shocked and angry that they would do something like that without our consent. It was a clear violation of our trust and privacy.

We tried to get in touch with Belvilla to report the incident and get our money back, but we couldn't find any contact details or phone numbers for them. It was frustrating and made us feel like we were dealing with con artists.

Overall, our experience with Belvilla was disappointing and frustrating. We had high hopes for our family holiday, but it ended up being a nightmare. We hope that they take responsibility for their actions and make things right for us and other customers who may have had similar experiences.

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Belvilla Belvilla Review: Terrible Customer Service and Refund Process

I had a really bad experience with Belvilla. I booked two stays with them back in April 2020, but unfortunately, due to COVID, I had to cancel both bookings. I paid in full for both stays, which amounted to 600 Euros. It's now June 2021, and I still haven't received my refund. I've tried calling them, but I can't seem to get through to a real person. All the email responses I've received have been automated, which is really frustrating.

Belvilla insists that the only way they can refund me is by sending an IBAN. However, where I live, we don't use IBANs. I've asked them to send me a check, use PayPal, or refund my credit card, but they've refused. I don't trust them anymore, and their service has been really bad.

It seems that things have gone downhill since the company was taken over by OYO. I found some reviews on Glassdoor that confirm this. It's really disappointing because I had heard good things about Belvilla before.

Recently, I received an email from Belvilla saying that they want to process my refund for one of the bookings. However, they still insist on using an IBAN, which is really frustrating. They've given me a link to add my IBAN details to my Belvilla account, but I'm not sure if I want to do that. I don't want to give them any more of my personal information.

Overall, I would not recommend Belvilla to anyone. Their customer service is terrible, and they don't seem to care about their customers. I hope that they can improve their service in the future, but for now, I'll be looking for other vacation rental companies to use.

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Belvilla Belvilla Review: Unprofessional and Stressful Booking Experience

Belvilla is a company that I would not recommend to anyone. I booked a holiday with them three months ago and paid in full. Everything seemed fine until two weeks after booking, when I started receiving constant emails threatening to cancel my booking due to non-payment. I replied to these emails, confirming payment, and they assured me that my booking was secured every week. However, this went on for five weeks non-stop, which was exhausting.

Six weeks prior to my holiday, I started receiving cancellation emails. I replied to these emails, asking for the reason, and every week I was assured that my booking was solid and to disregard the emails. But the emails continued weekly, which was very unsettling. This harassment really put a dampener on my holiday plans. I would have cancelled just for stress relief, but there was absolutely no accommodation left due to an event in the area. This was extremely unprofessional and unsettling when holiday plans have been made.

Four weeks ago, I asked a manager to call me for clarification of what was going on. However, this never happened. Five days before my departure, they rang to tell me to cancel my booking as the accommodation was double booked. I told them that this was booked three months ago and there was no alternative accommodation. If I was told three months ago, I may have had a chance at alternative accommodation, but not this close to the event. I advised them that I had pre-booked activities, so I could not cancel. They said I must cancel or I will not get a refund, and the house is not available to me. They told me to cancel my holiday and any plans and to make alternative arrangements.

I asked for reimbursement of my non-refundable activities and for a manager to call me. However, they hung up the phone and I never heard from them again. This was a complete disaster to book with. Honestly, pay anything else to NOT BOOK with this company. They are absolute scam artists, and your holiday will be ruined with the bombardment of conflicting emails they send you weekly.

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Is Belvilla Legit?

Belvilla earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Belvilla stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Belvilla's reputation as a trustworthy leader in their field. Customers can rely on Belvilla's services, assured they're dealing with a highly reputable and fully legitimate company.

Belvilla.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Belvilla.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Belvilla.com you are considering visiting, which is associated with Belvilla, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

According to our analysis, Belvilla appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

Several mixed reviews for Belvilla have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

The Belvilla website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

Belvilla website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

About Belvilla

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Belvilla is a leading online platform that offers a wide range of holiday homes across Europe. With over 40 years of experience in the vacation rental industry, Belvilla has established itself as a trusted and reliable provider of high-quality holiday homes. The company operates in more than 20 countries, including France, Italy, Spain, and the Netherlands, and offers a diverse selection of properties, ranging from cozy cottages to luxurious villas.

Belvilla's website is user-friendly and easy to navigate, allowing customers to search for properties based on their preferences and requirements. The platform offers a variety of filters, such as location, price, and amenities, to help customers find the perfect holiday home. Each property listing includes detailed information about the property, including photos, descriptions, and reviews from previous guests.

Belvilla's customer service is also top-notch, with a team of dedicated professionals available to assist customers with any questions or concerns they may have. The company offers flexible booking options, including last-minute bookings and long-term rentals, to accommodate the needs of all customers.

Overall, Belvilla is a reliable and trustworthy platform for booking holiday homes in Europe. With a wide selection of properties, user-friendly website, and excellent customer service, Belvilla is an excellent choice for anyone looking to book a vacation rental.
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  1. Belvilla Contacts

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    +31 20 894 5561
    +31 20 894 5561
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    Oct 25, 2024

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