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Bay Country Financial Services Customer Service Phone, Email, Contacts

Bay Country Financial Services
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1.5 8 Complaints
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Bay Country Financial Services Complaints 8

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1:02 pm EST
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Bay Country Financial Services Wrongful repossession

They repoed my car because of a missed payment they did not notify me. They showed me proof of a certified letter but it was to the apartment building not to me. Had no return of service letter either. I am paying $899, there fee plus row company . I want my money back. They had no right, because the paper wasn't serviced. As you can see no apartment number, no signature

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Update by Dawn50
Mar 06, 2020 1:14 pm EST

They did not contact me regarding my car being repossessed. Said they sent a certified letter, yes they did but it was sent to the apartment building, not my resident, plus they had no return of service . I am paying over $899 for two and bank fees. If I was notified this wouldn't of happened. I want my money refunded. They can keep loan fee, . This is totally a sneaky under handed scam.

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9:02 am EDT

Bay Country Financial Services true loan sharks

Do not take a loan out with this company, i took out a loan with them 2 yrs ago and still paying them back. Yes i an asking the same question why? i am in thenglish process of contacting the attorney general and getting my lawyer to see if we can file a class action suit. They are robbing me blind, i am still paying on a loan from 2 yrs ago and it was not a lot of money they should be out of business.

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6:59 am EDT
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Bay Country Financial Services finance

Frank Gannon has no people skills. He is rude and insults his customers. It doesn't matter what we may all be carrying on our shoulders we all have crosses to bear, but it doesn't give us the right to treat them any differently than we expect to be treated. I do not recommend doing business with this company. Frank Gannon may have the power to give, but if you don't know what will set him off then just think about what he could do if he could take it away. If you go here I'd watch your back!

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Is Bay Country Financial Services Legit?

Bay Country Financial Services earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Bay Country Financial Services to be a trustworthy company. Although there's a 12% resolution rate for customer complaints, which deserves attention, Bay Country Financial Services is known for their high standards and safety. If you're thinking about dealing with Bay Country Financial Services, it's wise to check how they handle complaints.

We found clear and detailed contact information for Bay Country Financial Services. The company provides a physical address, 3 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Baycountryfinance.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Baycountryfinance.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • While Bay Country Financial Services has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 12% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Bay Country Financial Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Bay Country Financial Services has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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10:07 am EDT
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Bay Country Financial Services 2013 Chevy Equinox

On July 4th 2017, I came out my house to go to my place of work only to find my car missing, A 2013 Chevy Equinox that I just got from Auction paid in full. I was shocked and disturbed at the same time; first of all I had to call out from work and then called 911 to file a report that my car has being stolen. The cops told me after listening to my report that a car that match that description was reported repossessed from my area around 3 am that morning that I should call Bay country financial, I was surprised because I didn't get the car through any finance company, but anyway to cut the long story short, I couldn't get through to Bay country financial till the next day 5th of July due to holiday. So on the 5th of July, I called to asked why my car was taken from my home without my permission as I have no business with Bay country financial. I was told by a female representative that my car has being repossessed, I told her there must have being a misunderstanding because I bought the car from auction and the seller was capital one and not even Bay country financial, and that it was not financed but paid for in full with cash. She disagreed, telling me the car was Bay country financial property and that they were the one financing the car since. After series of phone calls and emails showing proofs upon proofs that the car was actually mine and that I was telling the truth about buying the car from auction, the lady from Bay country financial said " oh so... we have review your documents and finally concluded that we might have repossessed the wrong car and will tow the car back maybe tonight or tomorrow ". I was like, are you kidding me, after taken my car from my home for nearly 2 days already, you're still thinking about when to return it back to me? The lady on the phone said, "Well... it's not our fault, its capital one's fault" and then she dropped the call. This is so unheard of, is it the wrongful repossession of my car or the physical damages incurred on the car after it was returned. I've never seen anything like this in my whole life.

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2:43 pm EST

Bay Country Financial Services Loan

Do yourself a favor and don't even bother. They are are there worst bunch of degenerates I've ever seen. Bottom feeders. Giving out loans with the intent to reposses your car. We've paid them thousands of dollars on an originally 1500 loan. These clowns repossesed or car for 200$ nobody has customers service, manners, or home training. Just a group of Glen Burnie trash thrown together to rob people. If you need a classy company if your in a bind, do yourself a favor and go to lendmark, where you at least need a high school diploma to work there.

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11:47 am EDT

Bay Country Financial Services Loan Company

I know people use this company as a last resort myself included. They are modern day loan sharks, who make money from people who are desperate at the time and prey on ppl who are least able to afford the fees and rates required to repay the original amt of your loan. Please be aware. Try all other options before using this company for any financial needs. Originally I borrowed $4, 000.00 by the time the loan I've repaid this loan I would have paid over $9, 000.00. I had medical bills etc to pay had exhausted my savings and had no choice but agree to the outrageous repayment terms. Also, my vehicle was reposed early on for 1 missed payment in the amt of $287.00 and fees along with the tow company charges to redeem my vehicle was over $1000, 00. My experience with Bay Country, has been a learning experience, my purpose of filing a complaint is to make people aware that companies like this one, which seems to be a god sent at first even though you know at the time while your signing your name on the dotted line and turing over your car title it doesn't feel right. But you do it because you are out of choices and Bay Country banks on that and laughs all the way to the bank at poor people's expenses. PLEASE FIND OTHER OPTIONS😂

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Update by Lisa Dunham
May 19, 2016 11:52 am EDT

Please I pray someone from BBB, looks into this company and their lending practices and repayment, fees, finance and repayment amount of the original loan amt is upwards of double/triple the amt of loan. In most cases the owners vehicles are reposes and customers are charged outrageous fees etc to redeem their property.

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Anthonyttt
US
May 20, 2018 8:42 am EDT

Who did you'll call on Bay Country, and got results I'm having a situation with them now and no one at the company wants to speak with me. Please help! Thank you...

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4:26 pm EST
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Featured review
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January of 2011 I needed emergency funds and was told about this title loan company. I got a $2000 loan and my payments were $169.29. I unfortunately fell behind on my payments and my vehicle was repossessed. I called and was told to submit a $500 payment that went towards the repossession. I went in person to pay and indicated I needed to know how to...

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3:07 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

BORROWER BEWARE! I was in a situation and had to come up with $1, 000.00 immediately. My friend told me about this company that did title loans. This company gives title loans with the intention of repossessing your car! They are quick to give title loans which supposingly are at 24%...then they sneak all this insurance (Personal property on the contents of...

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Overview of Bay Country Financial Services complaint handling

Bay Country Financial Services reviews first appeared on Complaints Board on Apr 18, 2011. The latest review Wrongful repossession was posted on Mar 6, 2020. The latest complaint Loans was resolved on Apr 18, 2011. Bay Country Financial Services has an average consumer rating of 2 stars from 8 reviews. Bay Country Financial Services has resolved 1 complaints.
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  1. Bay Country Financial Services Contacts

  2. Bay Country Financial Services phone numbers
    +1 (410) 863-8800
    +1 (410) 863-8800
    Click up if you have successfully reached Bay Country Financial Services by calling +1 (410) 863-8800 phone number 0 0 users reported that they have successfully reached Bay Country Financial Services by calling +1 (410) 863-8800 phone number Click down if you have unsuccessfully reached Bay Country Financial Services by calling +1 (410) 863-8800 phone number 0 0 users reported that they have UNsuccessfully reached Bay Country Financial Services by calling +1 (410) 863-8800 phone number
    Glen Burnie, MD
    +1 (410) 833-8200
    +1 (410) 833-8200
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    Reisterstown, MD
    +1 (410) 822-0599
    +1 (410) 822-0599
    Click up if you have successfully reached Bay Country Financial Services by calling +1 (410) 822-0599 phone number 0 0 users reported that they have successfully reached Bay Country Financial Services by calling +1 (410) 822-0599 phone number Click down if you have unsuccessfully reached Bay Country Financial Services by calling +1 (410) 822-0599 phone number 0 0 users reported that they have UNsuccessfully reached Bay Country Financial Services by calling +1 (410) 822-0599 phone number
    Easton, MD
    More phone numbers
  3. Bay Country Financial Services emails
  4. Bay Country Financial Services address
    Governor Plaza Shopping Center, 6619 Ritchie Hwy, Ste 13, Glen Burnie, Maryland, 21061, United States
  5. Bay Country Financial Services social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Bay Country Financial Services Category
Bay Country Financial Services is ranked 201 among 263 companies in the Financing and Loans category

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