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Avis Budget Car Rental, LLC

P.O. Box 699000
United States - 74169-9000
Customer Care
+1 800 404 8033 0 0
Additional Contact Information

Budget Car Rental

Customer Service
Tel: 1 800 621 2844
P.O. Box 699000
Tulsa, OK 74169-9000

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Avis Complaints & Reviews

Avis / Deposit not being returned

CateHoekstra on 2016-01-27
I arrived home from a holiday in South Africa 3 weeks ago and have still not received my deposit. When I left, there was a dispute as the man who checked in my car said there was a scratch on the left bumper. On the form that I signed when I received the car, I was shown the exact scratch...

Avis - Florida, Orlando / Upgrade to a smacking 6500 USD

Reviewer91223 on 2015-11-24
My parents had booked and already paid for a (highest class) car via the internet. When they arrived jetlagged at the station in Orlando, FL the person there asked them if they wanted to upgrade their car for about 200 USD to a BMW but did not mention 200 USD/DAY. He also "forgot"...

Avis / Australia Car rental

Gauthier on 2015-11-12
Dear Customer Service, My name is Gauthier Blesbois and I contact you regarding the recent booking I made with Avis Australia. I rented a car at Perth Airport from November 7th to November 10th with confirmation number 20853808SG3. On the reservation confirmation (see attached), it show...

Avis / Prepaid Fuel Serive

Lee Thomas on 2015-10-27
As sent to Avis: I rented a Nissan Sentra with the "Market Value" fuel service option. When I returned the car the fuel charge was $81.58 USD, $114.75 CAD. This alarmed me. I looked up the size of the Nissan Sentra fuel tank, 11 gal. The going rate for gas near the airport was $2.79 a...

Avis / Gas surcharge

Reviewer75376 on 2015-10-25
I filled my rental's gas tank 11.4 miles from the Orlando airport, after asking a toll booth attendant where I could find the closest gas station. Naturally, the fuel tank read "F" when I returned it. Without any notice Avis charged my credit card $109.43 in addition to my prepaid charge...

Avis - Colorado, Denver / Fuel Charge

Jemccull on 2015-10-06
I rented a car from Avis from September 21-28, 2015. Picked up in Boulder, CO and returned to Denver International Airport. I topped off the fuel tank at the airport gas station which is just next door to the rental return area. There was no one there when I returned the car, so I had to...

Avis Rent A Car / Car Rental

Derek Carroll on 2015-09-14
Before going to Ireland, I booked car rentals Agreement number #831611082 for 3 days from 8/27 to 8/31 (estimate cost approx $80) #831627042 for 6 days from 9/2 to 9/9 (estimated cost approx $160) I did it online at avis.ie. prior to booking I called my credit card company to see what...

Avis Rent A Car / Billed for Damages Incorrectly

JenRam on 2015-08-29
Agreement Number: 936891900 Rental: i20 Hyundai Reg:DL32RSGP I rented a car on 8 July 2015. A taxi bumped the car whilst stationary at a robot in Sandton and I immediately took the car into Avis Gautrain. I was told by the agent not to pay the excess as it is up to R3000. The damages will...

Avis Car Rental / overcharging for existing small marks on vehicle

Y.K. Shamapande on 2015-08-11
I was a regular Budget customer with no problem. But recently Avis acquired Budget. When I got a one-day rental from Avis from 14 May to 15 May 2015, Avis charged me an outrageous amount of R 2893.99 for just one day including R 1993.10 for so-called “damages” relating to existing tiny...

Avis - Connecticut, Portland / prepaid vehicle unavailable

Ursula Hunter on 2015-07-20
We prepaid for a full-size sedan through a travel company. Upon arrival at Avis at Portland, Oregon airport, we were informed that a car that size was not available, and that they would give us an upgrade. Imagine our shock when we were later billed an extra $30 per day for 10 days, plu...

Avis Rent A Car - Georgia, Kennesaw / Wrongful debit of Credit card

Artco Painting on 2015-06-05
We have a Wizard account. We have a business so we rent cars I and around our work area. We rented a car for our daughter from December through March as her own car was in the shop. In January we noticed a charge for a rental in Arizona for $980. We attempted to dispute with Avis, but...

Avis / Prejudice - Foreigners

Josiane on 2015-05-21
When I check for cars at IAH airport for May 24th (7 a.m.), returning on May 24th (3:30 p.m) as a resident in USA or Europe it works normally. When I check for reservation on the same date and time as a Brazilian Resident, it says "Sold out". Are Brazilians prohibited to rent cars at Avis? Thank you. Kind Regards, Josiane

Avis / Poor callcentre service

Jan Nel on 2015-05-13
I tried to phone AVIS on 12 May 2015 to book a car. After several attemps and about a hour later, I had to go online to make the booking. I was being cut off before I could speak to a consultant several times. Today (13 May) I needed to make a change to the booking and the same thing...

AvisCar Inc / They wanted to get really large sum. But they wanted to overcharge us

Nightinga on 2015-04-27
We got the letter and bill from the company Aviscar Inc. We were shocked, when we saw the price, which we needed to pay. These jerks decided to fool us and asked to pay really large sum. We called them and tried to explain for what was this sum, but the rep immediately stopped to...

AvisCar Inc / Fake check, impossible to reach these jerks

david891 on 2015-04-27
I got the letter from the company AvisCar Inc. They enclosed the check for $2, 000 and some bullshit was in the letter. I was really shocked and have no idea what to do now. I tried to find the contact info of these scammers, but nothing. I want to clear this situation and get some...

Avis / Not good service

SonaJansen on 2015-02-27
We rented electrical car from AVIS for one month. The car was promissed to be able to pass 200 km before each charging. It was only 90km.We went to talk with them and they changed the car. The new car could pass only120km. Then the charger stopped charging the car and they wanted it back and...

Avis Rent A Car / Charged for erroneous cleaning

John G Wynnewood PA on 2014-11-04
I have been renting from Avis for 25 years averaging 10+ rentals a year and have rarely had any problems. Imagine my surprise when I got a letter after my most recent rental saying there was a stain in the car and they were charging me a cleaning fee. I called customer service and they...

Avis / Refund of wrong debit

Tariq Nurmahomed on 2014-08-17
I had rented a vehicle from Avis in April. on arriving in Jhb, whilst driving on the motorway, a truck was changing lanes and accidentally knocked me on the back corner. this caused the car to start spinning and got knocked by the truck . Despite the police report confirming that the...

Avis - California, Los Angeles / Cheating on Gas charged

Joe Cooly on 2014-07-31
I recently rent an AVIS car through priceline.com and paid in full, from June 24, 2014 and returned onJuly 1st, 2014 with a full tanks of gas ! Usually when i returned the car there was attendants who check out the cars, but this time I saw none on the parking, and everyone have to lease...

Avis / Flat tyre

Big skip on 2014-07-26
I filled the Avis rental car with fuel some 15 kilometres from Schipol Airport as the car was full when I received it 6 days earlier. Within a kilometre of leaving the busy garage on the A4 towards the airport the car seemed to be wobbling a little initially I thought it was the road...

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