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Avis Budget Car Rental, LLC

P.O. Box 699000
United States - 74169-9000
Customer Care
+1 800 404 8033 0 0
Additional Contact Information

Budget Car Rental

Customer Service
Tel: 1 800 621 2844
P.O. Box 699000
Tulsa, OK 74169-9000

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Avis Complaints & Reviews

Avis - Florida, Orlando - Upgrade to a smacking 6500 USD

Posted: 2015-11-24 by    Reviewer91223
Complaint Rating:  0 % with 0 votes
My parents had booked and already paid for a (highest class) car via the internet. When they arrived jetlagged at the station in Orlando, FL the person there asked them if they wanted to upgrade their car for about 200 USD to a BMW but did not mention 200 USD/DAY. He also "forgot"...

Avis - Australia Car rental

Posted: 2015-11-12 by    Gauthier
Complaint Rating:  0 % with 0 votes
Dear Customer Service, My name is Gauthier Blesbois and I contact you regarding the recent booking I made with Avis Australia. I rented a car at Perth Airport from November 7th to November 10th with confirmation number 20853808SG3. On the reservation confirmation (see attached), it shows that...

Avis - Prepaid Fuel Serive

Posted: 2015-10-27 by    Lee Thomas
Complaint Rating:  0 % with 0 votes
As sent to Avis: I rented a Nissan Sentra with the "Market Value" fuel service option. When I returned the car the fuel charge was $81.58 USD, $114.75 CAD. This alarmed me. I looked up the size of the Nissan Sentra fuel tank, 11 gal. The going rate for gas near the airport was $2.79 a gallon,...

Avis - Gas surcharge

Posted: 2015-10-25 by    Reviewer75376
Complaint Rating:  0 % with 0 votes
I filled my rental's gas tank 11.4 miles from the Orlando airport, after asking a toll booth attendant where I could find the closest gas station. Naturally, the fuel tank read "F" when I returned it. Without any notice Avis charged my credit card $109.43 in addition to my prepaid charge for...

Avis - Colorado, Denver - Fuel Charge

Posted: 2015-10-06 by    Jemccull
Complaint Rating:  0 % with 0 votes
I rented a car from Avis from September 21-28, 2015. Picked up in Boulder, CO and returned to Denver International Airport. I topped off the fuel tank at the airport gas station which is just next door to the rental return area. There was no one there when I returned the car, so I had to just...

Avis Budget Car Rental, Llc - Florida, Tallahassee - Billing - Reservation

Posted: 2015-09-28 by    Reviewer48642
Complaint Rating:  0 % with 0 votes
1- The car that I wanted to drive was not available and I was offered a lower car as alternative. (for mustang convertible vs chevrolet impala or vw beetle). I was forced to upgrade the package to 30usd more after a long air trip.

2- Customer service representative at drop off...

Avis Budget Car Rental, Llc - Rental Car

Posted: 2015-09-24 by    Reviewer75553
Complaint Rating:  0 % with 0 votes
I rented a BMW from Avis on 7/31 and paid in full on my Amex card. The amount was over $230 with the usual surcharges that Europe charges. When I got to Munich on 9/17/2015 the line for checking in to get my car was 30 people deep and it took me over 1 hour to get the keys for my car. When I...

Avis Rent A Car - Car Rental

Posted: 2015-09-14 by    Derek Carroll
Complaint Rating:  0 % with 0 votes
Before going to Ireland, I booked car rentals Agreement number #831611082 for 3 days from 8/27 to 8/31 (estimate cost approx $80)
#831627042 for 6 days from 9/2 to 9/9 (estimated cost approx $160)
I did it online at avis.ie. prior to booking I called my credit card company to see...

Avis Rent A Car - Billed for Damages Incorrectly

Posted: 2015-08-29 by    JenRam
Complaint Rating:  0 % with 0 votes
Agreement Number: 936891900
Rental: i20 Hyundai

I rented a car on 8 July 2015. A taxi bumped the car whilst stationary at a robot in Sandton and I immediately took the car into Avis Gautrain. I was told by the agent not to pay the excess as it is up...

Avis Car Rental - overcharging for existing small marks on vehicle

Posted: 2015-08-11 by    Y.K. Shamapande
Complaint Rating:  0 % with 0 votes
I was a regular Budget customer with no problem. But recently Avis acquired Budget. When I got a one-day rental from Avis from 14 May to 15 May 2015, Avis charged me an outrageous amount of R 2893.99 for just one day including R 1993.10 for so-called “damages” relating to existing tiny scratch...

Avis - Connecticut, Portland - prepaid vehicle unavailable

Posted: 2015-07-20 by    Ursula Hunter
Complaint Rating:  0 % with 0 votes
We prepaid for a full-size sedan through a travel company. Upon arrival at Avis at Portland, Oregon airport, we were informed that a car that size was not available, and that they would give us an upgrade. Imagine our shock when we were later billed an extra $30 per day for 10 days, plus taxes...

Avis Rent A Car - Georgia, Kennesaw - Wrongful debit of Credit card

Posted: 2015-06-05 by    Artco Painting
Complaint Rating:  0 % with 0 votes
We have a Wizard account. We have a business so we rent cars I and around our work area. We rented a car for our daughter from December through March as her own car was in the shop. In January we noticed a charge for a rental in Arizona for $980. We attempted to dispute with Avis, but could...

Avis - Prejudice - Foreigners

Posted: 2015-05-21 by    Josiane
Complaint Rating:  0 % with 0 votes
When I check for cars at IAH airport for May 24th (7 a.m.), returning on May 24th (3:30 p.m) as a resident in USA or Europe it works normally. When I check for reservation on the same date and time as a Brazilian Resident, it says "Sold out".
Are Brazilians prohibited to rent cars at...

Avis - Poor callcentre service

Posted: 2015-05-13 by    Jan Nel
Complaint Rating:  0 % with 0 votes
I tried to phone AVIS on 12 May 2015 to book a car.
After several attemps and about a hour later, I had to go online to make the booking. I was being cut off before I could speak to a consultant several times.
Today (13 May) I needed to make a change to the booking and the same...

AvisCar Inc - They wanted to get really large sum. But they wanted to overcharge us

Posted: 2015-04-27 by    Nightinga
Complaint Rating:  0 % with 0 votes
We got the letter and bill from the company Aviscar Inc. We were shocked, when we saw the price, which we needed to pay. These jerks decided to fool us and asked to pay really large sum. We called them and tried to explain for what was this sum, but the rep immediately stopped to communicate...

AvisCar Inc - Fake check, impossible to reach these jerks

Posted: 2015-04-27 by    david891
Complaint Rating:  0 % with 0 votes
I got the letter from the company AvisCar Inc. They enclosed the check for $2, 000 and some bullshit was in the letter. I was really shocked and have no idea what to do now. I tried to find the contact info of these scammers, but nothing. I want to clear this situation and get some answers,...

Avis - Not good service

Posted: 2015-02-27 by    SonaJansen
Complaint Rating:  0 % with 0 votes
We rented electrical car from AVIS for one month.
The car was promissed to be able to pass 200 km before each charging. It was only 90km.We went to talk with them and they changed the car. The new car could pass only120km.
Then the charger stopped charging the car and they wanted...

Avis Rent A Car - Charged for erroneous cleaning

Posted: 2014-11-04 by    John G Wynnewood PA
Complaint Rating:  0 % with 0 votes
I have been renting from Avis for 25 years averaging 10+ rentals a year and have rarely had any problems. Imagine my surprise when I got a letter after my most recent rental saying there was a stain in the car and they were charging me a cleaning fee. I called customer service and they told...

Avis - Refund of wrong debit

Posted: 2014-08-17 by    Tariq Nurmahomed
Complaint Rating:  50 % with 2 votes
I had rented a vehicle from Avis in April. on arriving in Jhb, whilst driving on the motorway, a truck was changing lanes and accidentally knocked me on the back corner. this caused the car to start spinning and got knocked by the truck .

Despite the police report confirming...

Avis - California, Los Angeles - Cheating on Gas charged

Posted: 2014-07-31 by    Joe Cooly
Complaint Rating:  0 % with 0 votes
I recently rent an AVIS car through priceline.com and paid in full, from June 24, 2014 and returned onJuly 1st, 2014
with a full tanks of gas !
Usually when i returned the car there was attendants who check out the cars, but this time I saw none on the parking, and everyone have...

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