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Asoftech
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5.0 1 Complaint
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Asoftech complaints 1

ComplaintsBoard
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6:06 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Asoftech Theives

These people stole $30 from me. Their software does not work. I contacted them for help and they will not respond. I asked for a refund ... they won't respond. Beware of asoftech photo recovery...it doesn't work...they just want to steal your money!

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Malia89
Indianapolis, US
1 comments
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Jan 30, 2022 9:33 am EST

On October 20, 2021 I inadvertently contacted Asoftech trying to register my Netgear Extender. When I realized I was not dealing with Netgear and asked for a refund of my $267.49 Asoftech told me that they were refunding my money and on December 10, 2021 they stole another $267.49 from me. I filed a dispute with my bank and my bank said I had to deal directly with the company. I called Asoftech more than ten times. A Michael Sinclair promised me my full refund. The last three times I called some foreign guy refused to let me talk to Michael. It is now January 30, 2022. No REFUND. They are liars and thieves.

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Alison Newhall
, US
2 comments
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Jul 25, 2018 2:58 pm EDT

Company is located in Singapore.

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Felix2018
, US
1 comments
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Apr 12, 2018 2:47 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Just had to get money refunded via PayPal after purchasing Asoftech Photo Recovery software and not getting software download link. They would not reply to my emails for weeks then replied to say they would send download link, but didn't. Personally I would never use this company again. Buyer beware on this one everyone!

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Alison Newhall
, US
2 comments
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Jul 25, 2018 2:54 pm EDT
Replying to comment of Felix2018

Same happened to me. Working with credit card company to get my $30 back. What a scam. Will contact BBB and make a complaint with CA Attorney General, Consumer Complaint.

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Malc27
, GB
1 comments
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Oct 14, 2016 10:11 am EDT

I am also making no headway with them, I bought this program because several sites suggested that it could restore the files I accidentally deleted from my Humax video recorder. It can't, all I got was as per the attached.
Messaged them several times via their website - absolutely no response. Going to take it up with Paypal now,

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Closet of Free Samples
Marrero, US
3 complaint
3 comments
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Nov 13, 2015 10:52 pm EST
Verified customer This comment was posted by a verified customer. Learn more

THIS SOFTWARE DOES NOT WORK AND THE COMPANY NEVER REPLYS BACK TO THEIR EMAILS! I WILL BE UPLOADING THE FULL SOFTWARE FOR FREE FOR ANYONE INTERESTED SINCE THEY WILL NOT REFUND MY MONEY ON THEIR JUNK SOFTWARE AFTER MULTIPLE ATTEMPTS TO CONTACT THEM! I even sent a screen shot of the issue and never got a response back! Now months later, still no reply. If I can't be refunded, every software upload site will be given a copy of the software. May as well get my $40 worth.

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dsc011060
, GB
1 comments
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Dec 02, 2011 4:31 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I had the exact same problem.
Paid for a full version and it keeps saying Unregistered Trial Version.
Will have to cancel my credit card and request a refund see if I am lucky enough.

Should have looked at googled 'AsoTech Scam' prior to paying

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rdlovato
Fremont, US
1 comments
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Oct 19, 2011 8:54 am EDT

Asoftech did the same to me Took my $30.00 plus $9.95 for Cd they did not shipped and will not respond
to My Email

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Overview of Asoftech complaint handling

Asoftech reviews first appeared on Complaints Board on Jan 8, 2011. The latest review Theives was posted on Jan 8, 2011. The latest complaint Theives was resolved on Jan 08, 2011. Asoftech has an average consumer rating of 5 stars from 1 reviews. Asoftech has resolved 1 complaints.
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  1. Asoftech contacts

  2. Asoftech phone numbers
    1,805338875
    1,805338875
    Click up if you have successfully reached Asoftech by calling 1,805338875 phone number 6 6 users reported that they have successfully reached Asoftech by calling 1,805338875 phone number Click down if you have UNsuccessfully reached Asoftech by calling 1,805338875 phone number 4 4 users reported that they have UNsuccessfully reached Asoftech by calling 1,805338875 phone number
  3. Asoftech address
    3820 Freedom Circle, Santa Clara, California, 95054, United States
  4. Asoftech social media
Asoftech Category
Asoftech is related to the Camera and Photo Equipment category.

Recent comments about Asoftech company

Theives
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Asoftech did the same to me Took my $30.00 plus $9.95 for Cd they did...
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