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Andy's Auto Sport Customer Service Phone, Email, Contacts

Andy's Auto Sport
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www.andysautosport.com

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1.5 15 Complaints
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Andy's Auto Sport Complaints 15

ComplaintsBoard
L
10:49 pm EDT

Andy's Auto Sport Customer service

Purchased a fiberglass body kit for my car received it chiped and scratched but "unbroken" delivery driver dropped it off at the edge of my neighborhood and I had to cary it home from there... Finally get time to do the test fit and nothing lines up remotely close to where it's supposed to be... So I contact customer support was promised a 2 day turnaround on a solution after 2 weeks they begin circle jerking me about pictures wich I provide then ask for a wide angle shot of it on the car... With no possible way to mount it on the car fo to an incomplete/poorly measured fiberglass job...

Desired outcome: I would like a resolution swiftly on how they will make it right by either compensating me for the massive changes needed to make it fit the car or a new kit that actually fits the car.

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M
7:36 am EDT

Andy's Auto Sport 95-95 crystal clear taillights

I let some one purchase taillights for me from andys auto sport and he showed me that it was confirmed and the purchase went through, couple days later he told me that they discontinued and canceled and say that the part i order is no longer available, and say they will refund him, but he never get a refund.they say they will remove the item from their website and when I went on the website the item was still there

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L
6:16 am EST

Andy's Auto Sport Stay away

Do yourself a favor and stay away from this website and their service.
A month ago I ordered side skirts from them and it turned out that they don't fit my car and had to be adjusted first before installation. Unbelievable!
I was infuriated when I found it out. Why did anyone tell me about it? Of course, it means it will cost me more than I expected to spend.
Now you're warned. I guess it's not only about my side skirts but also about all the parts that are needed to be installed. Be careful and ask them questions, if you're not sure.

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Is Andy's Auto Sport Legit?

Andy's Auto Sport earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Andy's Auto Sport to be a trustworthy company. Although there's a 13% resolution rate for customer complaints, which deserves attention, Andy's Auto Sport is known for their high standards and safety. If you're thinking about dealing with Andy's Auto Sport, it's wise to check how they handle complaints.

We found clear and detailed contact information for Andy's Auto Sport. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Andysautosport.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Andysautosport.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Andysautosport.com you are considering visiting, which is associated with Andy's Auto Sport, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a andysautosport.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Andy's Auto Sport website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Andysautosport.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Andy's Auto Sport has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 13% of 15 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We have detected an internal review system on Andy's Auto Sport's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • We conducted a search on social media and found several negative reviews related to Andy's Auto Sport. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
L
4:38 am EDT

Andy's Auto Sport They don't answer

Please, stay away and don't order anything from them.
I was so disappointed when after a long waiting I got the wrong item. I called them, but I guess the phone number is wrong. No one ever picked it up and never called me back, so that's why I think so. Looks like a scam. I still hope they will respond to my emails, I don't what to think and who to talk to. I simply need to replace my order, or if they refuse, I would like to get a refund. That's all.

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M
12:43 am EST

Andy's Auto Sport Terrible experience

I had a terrible experience with Andysautosport! I bought some parts from their website and paid some extra for quick delivery but my order did not arrive. When I contacted their support they promised I'll get my order tomorrow and they said the same thing every time I called. In the end they left me no other choice so I cancelled my order. That was my first experience with them and it was terrible, they just lost a customer. I got my money back but I hate the fact I wasted so much time with them!

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S
7:49 am EST

Andy's Auto Sport Seller didn't provide the confirmation info

I bought car parts from the website www.andysautosport.com. After I placed the order and paid for it, I hoped to get any info, but the seller didn’t provide any confirmation email or the tracking number. I sent multiple emails and asked about the status of my order, but no response. I told them to return money, but again they ignored me. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.

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Goless
US
Apr 25, 2012 8:21 pm EDT

Over price of parts marked up over manufacture list price shipping very expensive customer service almost non existent.

ComplaintsBoard
C
8:34 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Andy's Auto Sport Very poor quality parts

I bought a premier body kit for my Camaro from Andys Auto Sports, when the body shop doing the work received the part they called me to inform me that the parts were very poor quality, I called Andys Auto sports and was told to take picture and send them. Then I was informed that the quality of the parts were normal and I should go to a different body shop that they don't know what they are doing, I informed them I was not satisfied if the parts and I wanted to returned them. The shipping was $157.00 the first time and to ship it back was $493.00 + a 10% restocking fee and they would not do any thing to help me out I had to find a shipping company myself. Never never never buy anything from these crocks again. A complaint was filed with the BBB and there were 121 complaints already filed 78 were for bad quality parts.

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C
10:26 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I don’t recommend anyone to buy from the website www.andysautosport.com. They provided me damaged parts, and when I finally reached the seller, he told me to pay for the return postage. So the return postage cost me more than I paid for the parts. It was so annoying that they couldn’t solve the problem, which they created. I do not advise you to buy from...

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L
12:07 pm EST

Andy's Auto Sport Avoid this one at all costs

I order some stud for my car about a couple month ago. Came within a week at first i was glad, once i put them on i notice it dont fit. I call several hundred of time never get threw been on hold for hr tons of time never get threw...NOTE "andysautosport have poor customer service"...i email them cus i want to ship it back to them n the guy say he'll email the address...never did i email a couple of time but seem like im being ignore...been month im fed up... I DONT RECOMMEND SHOPPING @ ANDYSAUTOSPORT...

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Reviewer33187
Aug 17, 2015 8:14 am EDT

I will never again order from the website www.andysautosport.com. I purchased body from them, but the seller mixed the dimensions and delivered wrong one. I told him that it wasn’t what I ordered, and the seller assured me that they could easy change the order. But 3 weeks have passed and the seller continued to provide only fake promises. He hasn’t even provided money for the return shipping. The worst company and services.

ComplaintsBoard
R
5:58 am EDT

Andy's Auto Sport This has to be the worst online purchase I have ever made

I had ordered a part from this company about 3 weeks ago and I was told that the item I had ordered would be at my house in 4 to 5 days. Needless to say its been over 20 days now. I just got off the phone with the customer service and they said.my item hasn't even been shipped yet. They could not have cares leas about this I didn't get a sorry or anything. I don't even know of they would have ever shipped my item if I had not called. This has to be the worst online purchase I have ever made and I am very upset about how it was handled by the company.

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A
9:53 am EDT

Andy's Auto Sport Avoid this website at all costs

Ordered a roll pan may 3rd. they listed it as a in stock item. Got an email saying they were contacting the vendor to get a delivery estimate. This went on for another week and then they stopped communicating. I finally put a claim in with my credit card company today, May 31. When I informed them of this by e-mail I finally got an acknowledgment, lets hope they actually send the money back.

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J
3:55 am EDT

Andy's Auto Sport Don't find yourself in the same shape that I find myself in... they're crooks

I ordered a Hood for My Camaro From Andy's Auto Sport. I had it delivered to a reputable paint and body shop for prep and installation. The body shop said that the hood was a piece of crap and that it would not fit my car. Casting was terrible. it had cracks amd deformities that made it look horrible. I contacted Andys Auto Sport Customer Service with pictures that the body shop had taken along with the comments fron the body shop manager. Tey said that i could send it back, at my own expence, and I would have to pay a 10% re-stocking fee. Avoid buying anything from this place. Falsely advertise quality products and outstanding customer service and you will receive neither. Don't find yourself in the same shape that I find myself in... they're crooks!

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Glekole
US
Jun 25, 2012 5:16 am EDT

They will rip you off. This is the WORST place i have ever done business with. STAY AWAY or PAY!

ComplaintsBoard
S
3:35 pm EDT

Andy's Auto Sport I did research on the site before ordering from them and got negative reviews

I did research on the site before ordering from them and got negative reviews. Here is a simple list of what i found:
-High shipping rates
-Damaged parts
-Poor customer support
-Wrong price listed on parts

That was enough for me to choose not to order from them. I suggest that you find the part you want on that site then go look it up somewhere else.

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K
3:40 pm EDT

Andy's Auto Sport Sold junk led light

We purchased a set of Halo LED lights from Andys, and one does not work, when we called to inform them of the problem, there response was, send us a picture of the lights on at night. We did and then inquired again, this time the response was, remove the lights and connect the left (non-working) to the right, so we did. And still the same problem, there response this time, there is a problem with the wiring on the vehicle. However we had a tech looks at the vehicle and they found no problems with the wiring, but informed us that the lights are a CHEAP low grade product and would not last more than a few months. We Have asked for at least a replacement of the non-working light and all we get from them is, we are checking with the manuf.. and it is a wiring problem. Do not buy from them as they are crooks and liars, and they do not care about there customer. I would like to hear from anyone who has had any problems with Andys AutoSports.

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S
9:13 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Andy's Auto Sport Unauthorized charges

I ordered some taillights for my son's truck on this company's website and as soon as i clicked confirm, the money was immediately taken from my debit card. The next page that came up said the order had been denied because the address I gave did not match the address of the debit card. This was the first lie!

I called the number for customer service and they said i just needed to confirm my address, which I had already given them. OK, they 'processed my order' and said I would receive it within 10 days. I never received a confirmation email or anything saying that it had went through. So I called 5 days later and was told that they had been trying to contact me about my order. That was the second lie!

They needed to know the model of the truck, even though I ordered a set of taillights that were listed as being for [protected] models. I gave them the model of the truck and they said it would be 7-10 more days! I called again a few days later and they said they had been trying to contact me and tell me the lights were not in stock for the model of the truck. That was the third lie!

I told the lady to just cancel the order and refund my money. She said it would be refunded in 2 business days. That was the fourth lie!

It has been 3 business days and I sent them an email and asked where was my refund and they said they had already processed it. Well I checked my account online and guess what? No refund! So I sent another email and they said they could send me a copy of the refund transaction to prove it. What good is a refund transaction if the refund hasn't been made? That was the fifth lie and I have a feeling they are going to keep lying no matter what.

I reported them to the BBB, but haven't heard anything yet. I am very disappointed. I can't believe that someone who repeatedly rips people off can stay in business for 9 years! Is this not against the law? How many people have to get ripped off in order for something to be done?

Read full review of Andy's Auto Sport and 4 comments
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OscarE
US
Dec 07, 2011 6:52 pm EST

This company couldn't deliver what they sell, and I got the run around trying to get them to credit back the $800 I paid them. Very unhappy.

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phil loubere
mu, US
Nov 28, 2010 1:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yes, they are not reliable merchants. I bought a wheel for a Tacoma from them. The page claimed it was a "used- takeoff", meaning a wheel replaced at the dealer's when the customer upgrades to better wheels. My mistake for not reading more carefully - it says, in small type, "SOME of their products are used-takeoffs". What they actually sent me was a very used wheel, rusted and scratched, for about twice what I would have paid at a local salvage yard even before the $26 shipping charge.
They did say they would refund it, but I would have to pay both shipping charges and a 10% restocking fee. Not worth returning under those conditions. My mistake, too, for not checking online reviews - they get panned in a number of forums.

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they suck 10193947
Tacoma, US
Jun 14, 2010 5:36 pm EDT

DO NOT BUY FROM THIS JIP SIGHT i bought a hood scoop from this place and it said univirsal for ANY car so then i got it it wasnt able to fit on to my car
so i tried to send it back with the costumers garentee and they said its my fult cause i didnt have a prfestional lookat my car and see if i could have it put on it should matter it said universal so i still ended up paying 25$ for nothing i literally got nothing out of the deal

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danielbarbu
CA
Nov 02, 2009 11:59 pm EST

ah me too i ordered saturday and they never emailed me with the invoice # they just took the money and when i clicked to order they said that the adress isn't the same ... DO NOT EVER BUY FROM THEM !

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Overview of Andy's Auto Sport complaint handling

Andy's Auto Sport reviews first appeared on Complaints Board on Mar 20, 2009. The latest review Customer service was posted on Jun 15, 2022. The latest complaint Very poor quality parts was resolved on Jul 07, 2014. Andy's Auto Sport has an average consumer rating of 2 stars from 15 reviews. Andy's Auto Sport has resolved 2 complaints.
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  1. Andy's Auto Sport Contacts

  2. Andy's Auto Sport phone numbers
    +1 (800) 419-1152
    +1 (800) 419-1152
    Click up if you have successfully reached Andy's Auto Sport by calling +1 (800) 419-1152 phone number 0 0 users reported that they have successfully reached Andy's Auto Sport by calling +1 (800) 419-1152 phone number Click down if you have unsuccessfully reached Andy's Auto Sport by calling +1 (800) 419-1152 phone number 0 0 users reported that they have UNsuccessfully reached Andy's Auto Sport by calling +1 (800) 419-1152 phone number
  3. Andy's Auto Sport emails
  4. Andy's Auto Sport address
    798 Lighthouse Ave. #303, Monterey, California, 93940, United States
  5. Andy's Auto Sport social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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