AmeriGas Propane review: Dangerous propane tank issue ignored

AmeriGas Phone Message of 10/29/2023

"Please have my driver, scheduled for a delivery from 10/30/2023 through 11/6/2023, replace the fallen tree branch damaged valve cover on my 500 gallon tank."

AmeriGas Customer Feedback Survey Message of 11/11/2023

"My message below was ignored, as was my previous phone request after a storm had dropped a large tree branch on my tank’s cover. The valve cover now barely opens, and the huge dent in the now, still partially open cover when closed, looks as bad as it functions!"

AmeriGas Delivery Request

From: do-not-reply@amerigas.com Sun, Oct 29 at 1:29 PM

To: [protected]@yahoo.com

"Dear STEVEN JOHANN,

"Your order summary is detailed in this email. If you have any questions or concerns, please contact us at 800-263-7442.

"You can check the status of your order anytime online within your MyAmeriGas account.

"Request Summary

"Reference Number: [protected]

"Date Placed: 10/29/2023

"Price Per Gallon: $ 2.75

"Fill Quantity Requested: Max Fill

"Estimated Delivery Time Frame: 10/30/2023 - 11/6/2023"

AmeriGas – PROPANE THAT'S PRO-YOU – Customer Feedback Survey of 10/29/2023

“Please have my driver, scheduled for a delivery from 10/30/2023 through 11/6/2023, replace the fallen tree branch damaged valve cover on my 500 gallon tank.

"What, if anything, are you going to do about this dangerous situation, now still a critical problem eight months after it was first reported?

"Let me tell you what I’M going to do if this cover is not replaced in 7 days from now, November 11th, 2023, by November 18th, 2023: I will be making my complaints to the appropriate government agencies for your INTENTIONAL NEGLIGENCE, and the endangerment of my person and property – as well as that of my neighbors – for allowing this unsafe, and possibly explosive fire hazard to continue uncorrected!

"Also please note that I live in a heavily wooded, ancient forest, surrounded by irreplaceable 150-200 foot tall old-growth redwood trees! To destroy this, our heritage and a national treasure, I should think would be a crime! (I have a copy of this complaint if further action is required)"

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