Menu
For Business Write a review File a complaint
Alamy Customer Service Phone, Email, Contacts

Alamy
Reviews and Complaints

www.alamy.com

Learn how the rating is calculated

2.3 6 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Alamy Reviews 7

ComplaintsBoard
E
12:00 am EDT

Alamy Mixed Experiences with Alamy Inc

As someone who appreciates the convenience of stock photography, my experience with Alamy Inc. has been a mix of highs and lows. While the platform boasts a vast collection of images, the clarity on licensing terms can be a bit murky. Some users have reported issues with image quality and misleading usage rights, leading to frustration and disappointment. On the other hand, there are positive remarks about the pricing structure and the extensive content available on the site. It seems that Alamy Inc. has room for improvement in terms of transparency and customer service to truly excel in the competitive world of stock photography.

Read full review of Alamy
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Alamy Alamy: The Ultimate Destination for High-Quality Stock Photography

Stock photography - This place is really awesome to get stock photography or just browse through pictures. I spend hours on it. The website is easy to use and the pictures are high quality. You can find almost anything you need for your project. The prices are reasonable and the licensing options are flexible. I have used Alamy for several projects and have always been satisfied with the results. The only downside is that sometimes it takes a while to find the perfect picture, but that's just part of the process. Overall, I highly recommend Alamy for anyone in need of stock photography.

Read full review of Alamy
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Alamy Alamy.com Review: A Good Resource for Pictures, But Not Always Fair to Photographers

Alamy.com is a website where you can find lots of pictures to use for your projects. They have a lot of photographers who submit their pictures to the website, hoping to make some money. But some people think that Alamy is not fair to the photographers. They say that Alamy sells the pictures for very low prices, and the photographers don't get much money. Also, some people say that Alamy doesn't always respect the copyright of the photographers.

Despite these criticisms, Alamy is still a popular website for people who need pictures. They have a lot of different types of pictures, so you can usually find what you're looking for. And if you're a photographer, you might still want to submit your pictures to Alamy. Even though you might not make a lot of money, it's still a way to get your pictures seen by a lot of people.

Overall, Alamy is a good website if you need pictures. But if you're a photographer, you might want to think carefully before submitting your pictures.

Read full review of Alamy
Hide full review
  1. Pros
    1. Diverse image collection
    2. No subscription required
    3. Fair pricing for contributors
    4. Easy-to-use website interface
    5. Regularly updated content
  1. Cons
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Alamy Alamy Review: Misleading Usage Rights & Aggressive Legal Tactics - Beware!

Alamy is not a website that I would recommend to anyone. The usage rights are very misleading and it is easy for inexperienced users to make mistakes. If you do make a mistake, be prepared for Alamy to come after you with very aggressive legal tactics.

If you have a camera, it is much better to take your own images than to use Alamy. If you need stock images, I would suggest going elsewhere and really making sure that you fully understand what license is being sold and when it expires. One wrong move and you could find yourself facing legal action from Alamy.

Overall, I would not use Alamy again and I would caution others to be very careful when using this website. The risks are simply too high and the consequences too severe.

Read full review of Alamy
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Alamy Alamy Review: A Massive Selection of Photos and Libraries with Great Pricing and Customer Service

Alamy is a great website for anyone who needs access to a wide variety of photographs and libraries. The pricing setup is easy to understand and use, which is a big plus for me. But what really sets Alamy apart is the sheer amount of content that they have on their site. It's truly impressive!

I've been using Alamy for a while now, and I've never had any issues with the site. They always have what I need, whether it's a specific photograph or a library of images. And if I ever do have a question or concern, their customer service team is always there to help.

One thing that I really appreciate about Alamy is that they've recently started reaching out to me to establish a relationship. This is something that other stock photography sites could learn from. It's always nice to feel like a valued customer, and Alamy does a great job of making me feel that way.

Overall, I would highly recommend Alamy to anyone who needs access to a large selection of photographs and libraries. They have great pricing, a massive amount of content, and excellent customer service. What more could you ask for?

Read full review of Alamy
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Alamy Alamy's Camera Requirements Are Frustrating and Inconsistent

I used to be an Alamy contributor, but not anymore! I had a really frustrating experience with them recently. I tried to upload some photos that I had taken with my iPhone and my point-and-shoot camera, but Alamy said that those cameras weren't suitable for their platform. They told me that I needed to use a DSLR camera with at least a 17 megapixel sensor. They even froze my account for three whole days!

So, I decided to invest in a new camera. I bought a Canon EOS 2000D, which has a 24.1 megapixel sensor. I uploaded some photos that I had taken with this camera, but Alamy said that the images were too small. They told me that I needed to use a DSLR camera with at least a 30 megapixel sensor. And, once again, they froze my account. This time, it was for six whole days!

I was really frustrated at this point, but I didn't want to give up. So, I decided to invest in an even better camera. I bought a Canon EOS 90D, which has a 32.5 megapixel sensor. I uploaded a photo that I had taken with this camera, but Alamy said that the image was too big! They told me that I needed to use a DSLR camera with a 24 megapixel sensor instead. And, once again, they froze my account. This time, it was for a whopping 10 days!

I was really disappointed with my experience with Alamy. It was a huge waste of time and money. I wouldn't recommend them to anyone.

Read full review of Alamy
Hide full review

Alamy Complaints 1

ComplaintsBoard
T
9:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Alamy SCAMMED on delivery SCAMMED on quality

SCAMMED on delivery
SCAMMED on quality
Images blurry; seemed to be over enlarged.
Details:
Paid for 2-3 day shipping, having Christmas in mind, with delivery by Dec 22nd. Order placed 16th Dec 2023. No shipping info received as of the 20th of December so I called a representative in the UK who assured me that the oder should still be received by Christmas if it shipped "today or tomorrow", although he provided no information as to the disposition of my order. On 26th December, with still no information on shipping, I placed an email to cancel the order. Denied.
So on 26th December I initiated a return... No response
But rather an email the following day that the order was in transit, and return information.
Dec 28,2023 received an email that order had shipped. Order arrived Dec 30th and both framed images blurry; seemed to be over enlarged.
I paid $28.87 for 2-3 Day delivery when actual was 14 Day delivery...
SCAMMED on delivery
SCAMMED on quality
$528.85 lesson to never trust this site again.

Read full review of Alamy
Hide full review

Is Alamy Legit?

Alamy earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Alamy to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Alamy is known for their high standards and safety. If you're thinking about dealing with Alamy, it's wise to check how they handle complaints.

Alamy has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Alamy has registered the domain name for alamy.com for more than one year, which may indicate stability and longevity.

Alamy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Alamy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Alamy.com you are considering visiting, which is associated with Alamy, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Alamy website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Alamy. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About Alamy

Screenshot Alamy
Alamy is a leading stock photography agency that offers a vast collection of high-quality images, videos, and illustrations to businesses, publishers, and individuals worldwide. Founded in 1999, Alamy has grown to become one of the largest and most diverse stock photo libraries in the world, with over 200 million images and videos available for licensing.

One of the key features that sets Alamy apart from other stock photo agencies is its commitment to quality. All images and videos on the platform are carefully curated and reviewed by a team of experts to ensure that they meet the highest standards of technical and creative excellence. This means that customers can trust that they are getting the best possible content for their projects, whether they are looking for editorial images, commercial stock photos, or creative illustrations.

In addition to its extensive collection of images and videos, Alamy also offers a range of innovative tools and services to help customers find and license the content they need quickly and easily. These include advanced search filters, personalized recommendations, and flexible licensing options that allow customers to use the content they purchase in a variety of ways, from print and digital publications to social media and advertising campaigns.

Overall, Alamy is a trusted and reliable source of high-quality stock photography that offers a wealth of options for businesses, publishers, and individuals looking to enhance their visual content. With its commitment to quality, innovation, and customer service, Alamy is a top choice for anyone looking to find and license the best possible images and videos for their projects.
How to file a complaint about Alamy?

Here is a comprehensive guide on how to file a complaint or review about Alamy on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Alamy in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Alamy. Include key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about Alamy on ComplaintsBoard.com.

Overview of Alamy complaint handling

Alamy reviews first appeared on Complaints Board on Jun 11, 2023. The latest review Mixed Experiences with Alamy Inc was posted on Mar 27, 2024. Alamy has an average consumer rating of 1 stars from 7 reviews. Alamy has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.6
271 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Alamy Contacts

  2. Alamy phone numbers
    +1 (866) 671-7305
    +1 (866) 671-7305
    Click up if you have successfully reached Alamy by calling +1 (866) 671-7305 phone number 0 0 users reported that they have successfully reached Alamy by calling +1 (866) 671-7305 phone number Click down if you have unsuccessfully reached Alamy by calling +1 (866) 671-7305 phone number 0 0 users reported that they have UNsuccessfully reached Alamy by calling +1 (866) 671-7305 phone number
  3. Alamy emails
  4. Alamy social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 25, 2024
Alamy Category
Alamy is ranked 3 among 64 companies in the Photography category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.