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ADT

ADT

1501 Yamato Rd
Boca Raton
United States - 33431
Customer Care
Phone:(561) 988-3600
Mobile:086 12 12 710
Fax:(302) 655-5049
Residential and small business electronic security service.
 
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ADT Complaints & Reviews

ADT - Unathorized charges without my knowledge

Posted: 2015-06-22 by    L Suggs Grant
Complaint Rating:  100 % with 1 votes
As I talked with someone on Friday they told me everything I needed to hear to get the service reactivated. Also promised that I would get my $100.00 back. I notice in my checking account they charge me a month and 1/2 month worth of charges that I was NOT aware of not one time did they say...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

ADT Pulse - repair service

Posted: 2015-06-02 by    whatthehelladt
Complaint Rating:  0 % with 0 votes
Called several days ago to have a tech person out to fix our alarm system. They have scheduled 12 pm to 5 pm and informed the tech I wouldn't be home until 3pm. Will it was 5 minutes before 5pm. I waited since 3pm and no service. Called adt and was aware they scheduled from 12 pm to 8pm....
Complaint comments Comments Complaint country United States Complaint category Repair Services

ADT Security Systems - Florida, Clearwater - Lack of Ethics

Posted: 2015-05-27 by    Eileen
Complaint Rating:  0 % with 0 votes
Recently moved into a house. Last night at 9 PM, Kristen from Safe Haven Security showed up at my door, claiming she was sent by my Realtor because I needed ADT Security, and my Realtor made the appointment. I told her I was not notified, and was not interested, but she persisted in harassing...
Complaint comments Comments Complaint country United States, Florida, Clearwater Complaint category Security Services

ADT - Kansas, Minneapolis - Poor service, un - organized

Posted: 2015-03-18 by    jbrdsw
Complaint Rating:  100 % with 1 votes
This has to be the worst Company I have ever had to deal with. I am writing this complaint late because I have no other choice. I first tried to get service and made an appointment in August, 2013, after going around in a circle with "no show appointments" some one finally showed up...
Complaint comments Comments Complaint country United States, Kansas, Minneapolis Complaint category Security Services

ADT Security Systems - Rude door to door agent

Posted: 2015-03-02 by    P..Lee
Complaint Rating:  100 % with 1 votes
02march 2015
Door to door agent for company...was absolutely the rudest person who I have come across in my 62 yrs. ..I politely said no thank to his offered service... His comment was
" Well, the criminals should be happy".. I was horrified..I called the no. On the...
Complaint comments Comments Complaint country United States Complaint category Security Services

ADT - Worst Service Ever

Posted: 2015-02-10 by    ADT_cant-be-worth-this-much-pain
Complaint Rating:  0 % with 0 votes
I've been an ADT company since I moved into our home in 1999. A few weeks ago we saw a battery weak indicator on the panel and called ADT to have them service our system. Days later they came to change the batteries. The next day another battery weak message was on the panel as the tech...
Complaint comments Comments Complaint country United States Complaint category Utility Services

ADT Pulse - Pulse System

Posted: 2014-12-03 by    Tab40
Complaint Rating:  0 % with 0 votes
I would like to say how disappointed I am in ADT. I purchased the ADT Pulse and signed a 3 year contract. I am now out of my contract and decided to monitor my system myself. I have been told by ADT representative that I will not be able to monitor my system on a separate system on my phone...
Complaint comments Comments Complaint country United States Complaint category Security Services

ADT Free Home Security System - Harassing phone calls

Posted: 2014-05-01 by    MaryMooCow
Complaint Rating:  0 % with 0 votes
I have been getting calls from you all since i set up a home phone with
windstream. Every time I get a call I have to block the number or they
call back at least 10 times (no over exaggeration). Everytime I block
the last number, they call from 2 new ones. I repeatedly...
Complaint comments Comments Complaint country United States Complaint category Telemarketing

ADT Home Security System - Rebate scam, no customer svc asst

Posted: 2014-04-25 by    sharon145
Complaint Rating:  0 % with 0 votes
ADT installed a security system in our home with the promise of a rebate by Carol “the con” Greene. To date we have not received any paperwork from ADT. Each time we contact the 800 number, the rebate center or MS Greene we are routed to voice mails without a return call or a I can’t help...
Complaint comments Comments Complaint country United States Complaint category Scam & Fake Checks

Adtpulse.com - Bad experience

Posted: 2014-02-08 by    Stern
Complaint Rating:  100 % with 1 votes
I ordered ADT pulse security system from the website www.adtpulse.com. After they installed it and I paid for their services, this system stopped to work. I have no idea why this happened, but it didn’t work. The seller refused to send specialists, who would check it. He told me that it...
Complaint comments Comments Complaint country United States Complaint category Internet Services

ADT - Burglary

Posted: 2013-12-24 by    dotburg
Complaint Rating:  50 % with 2 votes
I’m writing this as a warning to all ADT Customers. DO NOT EVER let ADT know that you’ve disarmed your system or you may be BURGLARIZED.
Summary: Burglary
We had problems with our ADT Alarm system all day on a Saturday. The alarms were going off with every movement...
Complaint comments Comments Complaint country United States Complaint category Security Services

ADT - Alabama - illegal and unauthorized charges to my credit card

Posted: 2013-09-22 by    valeriadates
Complaint Rating:  100 % with 1 votes
An Adt representative when I initially aquired their service promised a fixed monthly rate of 45.00. I provided them with my credit card number so they could automatically deduct the payment every month. Since 2010 they have renigged on the agreement repeatedly . Adt continues to steal money...
Complaint comments Comments Complaint country United States, Alabama Complaint category Scam & Fake Checks

ADT - Maryland, Columbia - having a felony thift employee coming to your house name karren butler

Posted: 2013-06-06 by    jordin2013
Complaint Rating:  100 % with 1 votes
i tell you a so sick in piss off with ADT they have a eployee sale rep coming to my house to sell me a alarm system this b... facing felony thret chsrges in a peace order. what the hell you seen some one like this to my house what about my safety in my family. do any one look over there back...
Complaint comments Comments Complaint country United States, Maryland, Columbia Complaint category Employees

ADT - Maryland, Columbia - adt let a felon work for them she facing 15 years fir theft over 10,000

Posted: 2013-06-04 by    jorden42
Complaint Rating:  100 % with 1 votes
my problem! is this how can a company let let one of there co worker syay working for them. after they have been charge with a felony. miss butler name karren butler works out of the columbai MD adt offices. was charges with theft over 10, 000. in she still works for them. wtf ! I try to get...
Complaint comments Comments Complaint country United States, Maryland, Columbia Complaint category Business & Finances

Secure Watch - ADT - South Carolina, Greenville - SCAM!!

Posted: 2013-05-17 by    Lauren Walter
Complaint Rating:  100 % with 1 votes
Ok here goes.
1. Since it says ADT on the sign outside and I always call them when there is a service issue, I called them after two years of service when I wanted to cancel. They said, OK you can cancel. So I did.
2. I then received a call from secure watch saying I was in breach...
Complaint comments Comments Complaint country United States, South Carolina, Greenville Complaint category Unauthorized Charges

ADT - Security System - Washington - Customer service

Posted: 2013-05-06 by    h16438
Complaint Rating:  100 % with 1 votes
Buyer Beware! - ADT does not install the majority of their systems. They use "Authorized Distributors" to install your system, then take over the monitoring contract. If your system is improperly installed, and does not work, there is no relief on the monthly monitoring charge. ADT...
Complaint comments Comments Complaint country United States, Washington Complaint category Other

Secure Watch ADT - DISHONESTY

Posted: 2013-05-02 by    User4987234
Complaint Rating:  0 % with 0 votes
ADT Secure Watch is continually hiring new employees (their usual lifespan is that of a fruit fly) because they impose numerous false deductions on your commissions. I want to get it out to the public that ADT and Secure watch are two different companies. Secure watch is an authorized dealer!...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

ADT Securewatch - Stay Away!!! - STAY AWAY!!!

Posted: 2013-05-02 by    User4987234
Complaint Rating:  0 % with 0 votes
This company deals with "half truths." Upon hiring, you are promised a seemingly incredible income, with all types of advancement opportunities.
Strictly for the birds.

As a salesperson, you are riding around in a van with your "team" (so you can be...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

ADT - Massachusetts, East Bridgewater - ATTEMPTED MURDER/FRAUD

Posted: 2013-04-25 by    bostoncustomer
Complaint Rating:  100 % with 1 votes
HELLO, I CALLED ADT AND I ARRANGED INSTALLATION OF AN ORDER I PURCHASED FROM ADT WEBSITE WWW.ADT.COM. I WAS GREETED BY A MAN USING A FELONIOUS NAME WHICH I RESEARCHED WHO IS ACTUALLY RELATED TO THE HIGH SCHOOL SUPERINTENDENT WHO I HAVE ALWAYS SAID WAS USING FICTITIOUS NAMES. THEY INSTALLED A...
Complaint comments Comments Complaint country United States, Massachusetts, East Bridgewater Complaint category Scam & Fake Checks

ADT - Kentucky - Released security account to ex

Posted: 2013-04-12 by    Idenity Victim
Complaint Rating:  0 % with 0 votes
ADT changed my residence security account into an ex's name. They did not contact me (the owner of the residence and owner of the ADT account). Even though there were no other names on my account they not only changed the account name on the account, pass-codes, call out numbers, but locked...
Complaint comments Comments Complaint country United States, Kentucky Complaint category Other

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