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ADT Customer Care Service

ADT

1501 Yamato Road
Boca Raton
Florida
United States - 33431-4438

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ADT Complaints & Reviews

IADT (International Academy of Design and Technology) - Florida, Orlando / credits, degrees

Jc
jclifford on Jun 10, 2016
Attention: If you know Anyone who went to one of these listed schools with worthless credits and degrees please read. *IADT - International Academy of Design * AIU - American InterContinental University * Sanford Brown * Le Cordon Bleu * Briarcliff * CTU - Colorado Technical University We...

ADT / Security System

As
Ashley Holguin on May 30, 2016
TO WHOM THIS MAY CONCERN: We purchased ADT from Protect Your Home in 2015 with the intention of moving sometime the following year. With the original purchase we were told there is no cost to the first move and that is where problems began. Listing of service issues: 1) Moving Issues: A...

ADT / Residential Monitoring System

Cy
Cynthia S Jackson on May 28, 2016
Since December 2015, I have not had communications between my residential monitoring system and ADT. Both my daughter and I have called to try to resolve this. However, ADT continues to bill me. I called back over 2 weeks ago. I was passed from one dept to another. Finally, speaking to...

ADT / Reesesheila21@yahoo.com

Ss
S.S.Steele. on May 26, 2016
I called adt on 04-15-16 and requested a Quick connect alarm system, I talked explained to them i recently had it at an old address and it worked wonderfully for i and my husband, We requested for them to cancel the adt pulse, The customer rep Raynard set appointment up for installation on...

ADT - North Carolina, Chapel Hill / Home security installation and contract

Na
Nana15 on Mar 7, 2016
I called to ask about ADT --- I had been dealing with another security company in the past. I was told I would be able to upgrade my current system for no out of pocket charges and have a monthly charge slightly larger than what I was currently paying but have better service. Someone would...

ADT - New York, Yonkers / Unauthorized Withdrawal of Money from my Bank Account

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Reviewer83450 on Mar 2, 2016
Client # 11888646 I contacted ADT is January for a consultation for their services, they were recommended by a friend. They set up an appointment & had to take my bank account details & put a hold of $107 on my account. I don't know why I agreed to that even! So the representative came the...

ADT / Sales People

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Reviewer85641 on Feb 18, 2016
My husband and I were pricing a new security system as our contract with Guardian expires next month. ADT sales guy made it very easy for us to stay with Guardian Protection. He would not hear a word I said and had to repeat myself several times that we were just comparing prices until our...

ADT - Pennsylvania, Philadelphia / Unauthorized withdrawal of money out of my bank account

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Reviewer99380 on Feb 12, 2016
(ADT: Acct 401724122) On 2/1/16 with my permission, ADT took $58.41 out of my account for my monthly service and $135.00 because I am purchasing the equipment and it was set up in installments back in November. After that, ADT, by mistake took $331.50 out of my account that I neither...

ADT / Unauthorised debit order for a faulty alarm system.

Tn
tnblinds on Feb 1, 2016
had my alarm system upgraded and additional beams installed in November 2014. Since then, i have had ongoing problems with the system. Everytime we activated the alarm system and left the premises, after about half an hour or so, the alarm triggered off, This has been ongoing and i have...

ADT / Home Security

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Reviewer95926 on Jan 22, 2016
I am constantly getting phone calls from ADT trying to sell me a home alarm system. When I tell them I am not interested they keep trying to sell. I ask every time to be removed from their calling list but it does not help. https://www.adt.ca/en/home-security.html is their website. When I...

ADT - Ohio, Cincinnati / Unethical Business

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Reviewer69315 on Jan 15, 2016
If you google "ADT Complaints", you'll learn all you need to know. I'm writing this review to add my voice to the number of complaints out there. They are misleading in their sales pitch, don't explain the terms of contract, and literally keep hanging up on me when I try to cancel. Never, ever give this company your business.

ADT - Arizona, Phoenix / Unethical contract

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Reviewer56555 on Jan 13, 2016
ADT broke the contract November-January. I wrote the company as asked to release me of my contract without penalties fees and have been ignored. In November I received notification the bill would be changed. I called and asked if they could honor the contract at agreed upon price a year...

ADT - Arizona, Chandler / Never received my $100 VISA Gift Card

Br
Broadmoor on Jan 5, 2016
On May 30, 2015 I had a security system installed by ADT with the provision that I would receive a $100 VISA Gift Card with my installation. I was to "...allow 8-12 weeks for delivery from receipt of rebate form." I sent my rebate form on June 1, 2015; receipt of which was acknowledged by...

ADT / Alarm System

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Reviewer97145 on Jan 5, 2016
We just upgraded to ADT Pulse. We were told that the installation fee would be $21.25 as a "special" for being existing customers. We were also told that we would save money each month by upgrading to pulse and by paying monthly. We just received a bill for $99.00 for installation. The...

ADT / Home Security

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Reviewer64610 on Dec 18, 2015
Gotta love sales people... Once they make the sale, then you are dust in the wind to them! We had our system installed a couple months ago... had a heck of a time getting it to work, supposedly because it was the latest and greatest base unit?!? The technician was out here while we had a...

Adt Security / Home Alarm - Florida, Boca Raton / Pulling Funds from Automtic Bill Pay Accounts - Even after service is cancelled

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Reviewer45102 on Dec 15, 2015
Unlike most legitimate companies, ATD does not allow you to cancel your alarm services via their user account system and they require you to send a written and signed request for cancellation. They give no confirmation of receipt of my cancellation fax. So I e-mailed them and received...

ADT / Senior Medical Alert

He
HerbSuperb on Nov 30, 2015
We have subscribed to this service since 2011 for my mother-in-law. Last week she had a problem with a transmitter making noise. She called ADT and was connected to a "customer service representative", who was anything but that. He was rude and, and totally unhelpful. ADT wanted $80.00...

ADT / Billing Queries unresolved

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Reviewer88401 on Nov 26, 2015
I have not been a client of ADT acc no;(EXE00001) for at least a year and a half. About 4 months ago i started getting SMS's saying that I have been handed over to a debt collecting company. I contacted the company regarding the collection and they could not give me any information or...

ADT / Battery support

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Reviewer91823 on Nov 10, 2015
ADT changed there support policy regarding batteries failing left and right after 5 years no longer would replace them for the minimum $25. charge. ADT wanted to charge me $65 for a FedEx delivery since they would not ship to my billing address!!?? I will now be kicking ADT of my property. ADT has rules they say but so do "no service no gold"😊

ADT - Colorado, Aurora / Billing Overcharge

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Reviewer50151 on Oct 16, 2015
ADT tech service and customer service is horrible. Malfunctioning fire alarm that was "free" with my initial installation was going off no-stop. Called ADT and the tech on the phone told me the batteries need to be replaced. Got a on ladder with him on the phone and informed him that there...

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