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Adidas Customer Care Service

Adidas AG

Adi-Dassler-Strasse 1
Herzogenaurach
Germany - 91074

Customer Support Phone Numbers

Phone:
+1 971 234 5896(US) 0 0
+1 971 234 2300 0 0
+49 9132 84 0(Germany) 0 0
Fax:
+1 971 234 4420(US) 0 0
+1 971 234 2450 0 0
+49 91 3284 2241(Germany) 0 0
Adidas America Inc.
Adidas Village
5055 North Greeley Avenue
Portland, OR 97217-3524

Key Executives

Mr. Peter C. Moore
Co-founder

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Adidas Complaints & Reviews

Adidas / Defective Shoes sold in sale and not exchanging / refunding money

Sh
Shelly Goel on Apr 26, 2016
We purchased two pair of shoes in 40% sale on 11-Jan-2016, Bill No 9C9264. Both of them started wearing off within few days and so we wrote an email to care@adidas.com, to which they replied that we can buy something from same store equivalent to the amount we paid. There are couple of...

Adidas / new zx flux

Ja
jack clegg on Apr 17, 2016
I bought some ZX flux from JD a few weeks ago and the next day I was going to a party so I thought oh I will wear my new trainers. When I arrived at the party I looked down to see if I had made an effort in what I was dressed in and in the corner of my eye I saw that inside the plastic...

Adidas / I cant refund a Gift I received

Yo
Youssef Bassily on Apr 16, 2016
I had a gift from my friend from Adidas store in Mall of Arabia, 6 October, Egypt. 16 days later i tried to return the gift and take the money back because i didn't like the shoes . Although I had the receipt the manager refused to return my money back because he want the same visa that I...

Adidas India / Track suit got lint/ bubbles within first use

Re
Reviewer20512 on Feb 5, 2016
Purchased product from Adidas store of Varanasi Durgakund during sale and it got lint within 1st time use, when I tried to replace the same with the same product on same price, they denied to refund me and asking for purchasing of another product with same amount. The track suit I purchased...

Adidas / Energy Boost running shoes

Re
Reviewer56200 on Feb 3, 2016
I have purchased a pair of running shoes from a well known retailer. After running with the shoes I developed issues with my lower leg muscles. Thinking it was my running form or the fact that it is new shoes I kept running with them. After a while of running I returned the shoes to the...

Adidas / Complaint against adidas

Sr
srv thakur on Jun 10, 2015
About three months back, i purchased a shoe from Adidas, Razabajar, Patna at 8600/- less 30%. After 4 months, i had a pain in right ankle. Then i started to use my old shoe and i got relief. I complained to ADIDAS online. They asked to send photocopy of Bill & snapshot But i do'nt...

Adidas / adidas shin gaurds made my sons legs raw

Am
amirah solomon on May 25, 2015
We bought my 9 year old adidas shin gaurds for soccer. After wearing them from the statt of season jan 2015 till now his shins have been going raw and have been very painful. The doctor advised that this was caused by the shin gaurds. As you can see from the photos attached it is very...

Adidas / Color faded

Si
Siamese Intercom on Mar 24, 2015
Dear Adidas, To whom relate this issue below; Today had big raining in Bangkok, Thailand. I was outside and wear Adidas's shoe superstar white color with the strip black color. I can't runaway to any place must be walk until the rain lightly. When arrived home I just get off the...

Adidas / defective shoe

Sa
Sandhya kumari on Mar 22, 2015
i brought shoe from adidas janakpuri 7th jan, 15 nd the shoe was defective i still wear the shoe nd i did not get good service from your store i brought two shoes from your store of same design nd one was defective without wearing and was defective after wearing just once when i went at...

Adidas / over charged

Je
jessicazhang on Jan 24, 2015
We have visited adidas serangoon outlet on 24th Jan and made a purchase costed 470 dollars, a lady that serves us told us that above 250 we can join membership but never did mention anything if the membership falls on birthday month until i saw there was a stand displaying in front of the...

Adidas Lih 014001 08/14 Artl 11107 / SHOES DEFECT

Ni
nitinkumarsaini on Dec 10, 2014
I, purchased one pair of Adidas Shoes from CSD (Canteen Store Department), Army from RAIPUR, DEHRADUN(UK) in last month. Within a week a realized that the shoes have got some manufacturing defect which leads to pain and was uncomfortable to use. It is surprising that World's No 1...

Adidas Basketball Issolation / defeted shoe

Vi
vikram guleria on Nov 29, 2014
I was buy new adidas shoe before three months ago but later I was found crack in your shoe then I suddenly go to adidas showrooms kotwali bazaar dharamshala they told me that they are not responsible for this so you can replace my shoe With regard Vikram guleria MOB no.9418015955

Adidas / worst condition of the bag

Sn
S Nagarajan on Oct 28, 2014
I bought a adidas bag 2 months ago and i still have the bill and the bill number is sc1235 and the eancode 4054708716011 and the product number 06/14 m67829 00l001 . the problem is the back strid is completly torn off . and at the bottom the skin started pealing off. when i bought this bag...

Adidas / Defected Shoes

Pr
Pragun Jain on Oct 3, 2014
I had sent adidas this mail I bought Adidas barricade Team shoes on 12 July 2014 from myntra.com. I have worn these shoes just about 20 times in past 80 days. These shoes have turned out to be defected. I am attaching some of the photos of the shoes and the damage they have caused to my...

Adidas Shoes / Worst quality of shoes

Ra
rajesh gangwar on Jun 24, 2014
I purchased adidas shoes on .and hardly I used fifteen days. shoes were torn badly. I complained adidas factory outlets, chindwara from where I purchased. but they could not do any kind of help regarding this. stock no.-4003422532216 product description- ADIZERO TEMPO/1/SHOES/08/RUNNING/928894/01F7080AA29M/7 MRP-6699...

Adidas / Oblique hole in sole

Im
impulse 1 m on May 8, 2014
D70705-8-IMPULSE 1 M a had purchage a shoes adidas from triton mall jaipur on 19th april 2014 at 9.45 pm price aprox 4600 rupies .after 2 days of purchaging i shocked to see a oblique hole of 1 cm in sole of one shoes.i called to shopkeeper from where i got it, he said to showen the artical .a...

Adidas Samoa / Online order problem / very poor customer service

Sc
scott79 on Apr 8, 2014
placed online order March 24, package still has not arrived. Checked online and said it was shipped. Started a chat with a customer service rep who informed me that it was shipped from a retail location so he has not information and I had to call another number which he provided. I asked...

Adidas Original Leather Black & Silver Men Shoes / refund about my order no 100001091

Sa
Sanen Moosamy THANDRAYEN on Mar 6, 2014
Dear Sir, Since 30/01/2014 I have purchased a pair of adidas shoes from the wedshop of www.launching3dfilm.com and paid with my credit card through vimapay but up to now neither the wedshop www.launching3dfilm nor vimapay is refund me my money as the product is out of stock. when being contacted no reply from both company

Adidas-uk.com / Lost my money with them

Da
Darkside on Dec 1, 2013
Stay away from the website www.adidas-uk.com, because their size chart is fault and you won’t receive your size. I ordered tracksuit, but the seller didn’t tell me that they didn’t have my size. I paid for my order, but later they informed me that my ordered size was out...

Adidas Slides - Wisconsin, Racine / poor workmanship

?????????????? on Oct 20, 2013
To whom it may concern... I spent almost $40 on a pair of purple and black adidas slides. I chose adidas over nike because I liked the nubs that were in the slide and your shoe seemed like a well constructed shoe. However, the nubs inside the slides have all come out making the shoe...

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