Menu
ACFCU Customer Service Phone, Email, Contacts

ACFCU
reviews and complaints

ACFCU's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.acfcu.org
www.acfcu.org

Learn how the rating is calculated

1.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

ACFCU complaints 1

ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

ACFCU The main branch refused to comply with my requests to access financial information backed by court-served documents pending in divorce and

The main branch refused to comply with my requests to access financial information backed by court-served documents pending in divorce and removed me from a joint account. They have further denied me access and documentation to my credit history, account history, payment and income history, bill pay for creditor information and payment tracking, loan history, and all financial information.

Read full review of ACFCU and 1 comment
Hide full review
1 comment
Add a comment
C
C
Cindy Bagwell
, US
Aug 03, 2023 8:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have called the number for ACFCU for 3 solid days all day long. No one answers no one comes to the phone. I have held several times for more than 20 minutes each time. WHAT IS GOING ON? I NEED TO SPEAK TO SOMEONE ABOUT MY AUTO LOAN IMMEDIATELY

Is ACFCU legit?

Our conclusion: After a detailed review, ComplaintsBoard finds ACFCU to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, ACFCU is known for their high standards and safety. If you're thinking about dealing with ACFCU, it's wise to check how they handle complaints.

ACFCU earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for ACFCU. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

ACFCU has registered the domain name for acfcu.org for more than one year, which may indicate stability and longevity.

Acfcu.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Acfcu.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Acfcu.org you are considering visiting, which is associated with ACFCU, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for ACFCU have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • Acfcu.org has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The acfcu.org may offer a niche product or service that is only of interest to a smaller audience.
  • ACFCU protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • ACFCU appears to provide lending services or information on their website. It is important to be cautious when using lending websites, as scams and fraudulent activities are common in the financial sector. To protect yourself, it is important to carefully review the terms and conditions of any loans or financing products, to only work with reputable lenders, and to avoid sharing sensitive personal information with any suspicious websites.

About ACFCU

ACFCU, also known as the Arlington Community Federal Credit Union, is a reputable financial institution that has been serving the Arlington community for several years. With a strong presence in the region, ACFCU has established itself as a trusted provider of financial services and products.

One of the key aspects that sets ACFCU apart is its commitment to its members. As a credit union, ACFCU operates on a not-for-profit basis, which means that its primary focus is on serving its members rather than maximizing profits. This member-centric approach allows ACFCU to offer highly competitive rates and fees, ensuring that its members receive the best possible financial benefits.

ACFCU provides a wide range of financial services to cater to the diverse needs of its members. From checking and savings accounts to loans and credit cards, ACFCU offers comprehensive solutions to help individuals and businesses achieve their financial goals. Whether it's a first-time homebuyer looking for a mortgage or a small business owner in need of a loan, ACFCU has the expertise and resources to provide tailored financial solutions.

In addition to its extensive product offerings, ACFCU also prioritizes convenience and accessibility for its members. With a user-friendly website, members can easily access their accounts, make transactions, and manage their finances online. ACFCU also has a network of ATMs and branches strategically located throughout the Arlington area, ensuring that members can conveniently access their funds whenever and wherever they need.

Furthermore, ACFCU places a strong emphasis on financial education and empowerment. The credit union offers various educational resources, including workshops and seminars, to help members improve their financial literacy and make informed decisions. ACFCU believes that by empowering its members with knowledge, they can achieve greater financial stability and success.

Overall, ACFCU is a trusted and reliable financial institution that is dedicated to serving the Arlington community. With its member-centric approach, comprehensive product offerings, convenient access, and commitment to financial education, ACFCU continues to be a preferred choice for individuals and businesses seeking reliable financial services.

Overview of ACFCU complaint handling

ACFCU reviews first appeared on Complaints Board on Jun 27, 2023. The latest review The main branch refused to comply with my requests to access financial information backed by court-served documents pending in divorce and was posted on Jun 27, 2023. ACFCU has an average consumer rating of 1 stars from 1 reviews. ACFCU has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. ACFCU contacts

  2. ACFCU phone numbers
    +1 (806) 358-7561
    +1 (806) 358-7561
    Click up if you have successfully reached ACFCU by calling +1 (806) 358-7561 phone number 0 0 users reported that they have successfully reached ACFCU by calling +1 (806) 358-7561 phone number Click down if you have UNsuccessfully reached ACFCU by calling +1 (806) 358-7561 phone number 0 0 users reported that they have UNsuccessfully reached ACFCU by calling +1 (806) 358-7561 phone number
  3. ACFCU emails
  4. ACFCU address
    6100 I-40 W, Amarillo, Texas, 79106-2515, United States
  5. ACFCU social media
ACFCU Category
ACFCU is related to the Banks category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.