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24Hour Fitness

24Hour Fitness USA Inc.

PO Box 2689
United States - 92018
Customer Care
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1 800 432 6348 0 0
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24Hour Fitness Complaints & Reviews

24 Hour Fitness - California, Castro Valley - Lifetime Membership Dues increased by 444%!

Posted: 2015-11-19 by    ms qom
Complaint Rating:  0 % with 0 votes
I paid an upfront fee in 2006 and was told I was locked into a lifetime rate of $29/year. Just informed that the price is increased to $129/year. I am so disappointment with this company. It's bad enough they make no effort to maintain the gym equipment, but now they raise my membership by 444%!...

24hourfitness.com - Their shower was terrible and it was unpleasant to use it

Posted: 2015-09-26 by    Reviewer20176
Complaint Rating:  0 % with 0 votes
I started to use gym of www.24hourfitness.com. The first impression wasn’t good as I wanted. The ladies shower was terrible and I couldn’t use it. It was smelly, dirty and mould was on the walls. I told the receptionist about it, but she replied that she didn’t clean this place and basically...

24 Hour Fitness - California, Carlsbad - Raising gym dues

Posted: 2015-09-26 by    Reviewer52306
Complaint Rating:  0 % with 0 votes
I've been a member for nearly 20 years and now my gym dues have been jacked up by 40%. I've asked repeatedly to see a copy of my contract, been told they will send it twice, still waiting.
I signed a contract, negotiated to get a good price. This is not ethical, doesn't seem legal. 24...

24 Hour Fitness - California, Los Angeles - Life Time Membership

Posted: 2015-09-25 by    24HourGoer
Complaint Rating:  100 % with 2 votes
In October 2007 I signed a life time membership contract with 24 hour fitness with an initial payment of $600 for the first three years and $29 annual fee starting the 4th year and beyond. I was told the annual fee $29 will not be changed as long as I pay it on time every year to keep my membership...

24 Hour Fitness - Increase of 359% for the year membership for myself, my wife and my daughter.

Posted: 2015-09-08 by    galahad1206
Complaint Rating:  0 % with 0 votes
In 2006 I purchased a 3-year prepaid membership for myself and my daughter. In 2007 I purchased a 3-year prepaid membership for my wife. All 3 contracts expressed the same terms and conditions. Section 3c indicates that a yearly membership due will not increase more than 5% from that current...

24 Hour Fitness - California, san jose - Large increase in gym fees

Posted: 2015-08-31 by    Reviewer24830
Complaint Rating:  100 % with 1 votes
in 2007 paid a large fee with the guarantee that my yearly dues would be 29.00 for life. Have been paying 29.00 a year ever since. Last week received my new bill 109.00 a year.

I want to pay the 29.00 a year that I was promised...

24 Hour Fitness - California, El Monte - 24 Hour Fistness increase my lifetime annual renewal by 100%

Posted: 2015-08-18 by    Lingcake Sherri
Complaint Rating:  100 % with 3 votes
I signed up with $489.81 initial payment for 36 months, then after should be $49 per year.
I was told by the representative that $49/year will be for life and the annual amount will not change forever.
Today, I received a letter from 24 hour fitness that my annual fee will increase...

24 Hour Fitness - California, Fontana - Dues increase for Lifetime Member

Posted: 2015-08-04 by    Golfjjang
Complaint Rating:  0 % with 0 votes
I've got Lifetime Membership from 24 hour fitness on year 2007 for both me and my wife. When I signed the contract, they told me that it is a great promotion, which we will only have to pay $29 per year for rest of our life after I pay for first three years in full. I paid for both me and...

24 Hour Fitness - New York, Bronx - Membership dues

Posted: 2015-07-06 by    Ruvi.lopez@gmail
Complaint Rating:  0 % with 0 votes
Membership due increased without any notice. Checked my bank statement and 24hr Fitness increased my monthly bill of $20 to $30. Did not receive an email or letter mentioning the increase....

24 Hour Fitness - California, Folsom - Rate increase

Posted: 2015-05-06 by    Timothysk
Complaint Rating:  100 % with 2 votes
Just found out that my next year renewal is increasing over 300%. Asked why when it's been the same since 2006 when I joined all they offered me was to get a copy of my original contract that states they have the right to increase my renewal. Poor customer service and a real ripoff. I can...

24 Hour Fitness - Membership cancellation issues

Posted: 2014-04-23 by    Proball16
Complaint Rating:  0 % with 0 votes
The 24 Hour Fitness Club where I was a member for 26 years moved from the building where I joined originally, to what was previously a QFC Grocery store building. This was also a move that put the club another 3 miles further away from my residence down a road that is exceptionally clogged with...

24 Hour Fitness - Colorado, Lone Tree - forcing employees with the flu who run the kids club, to work.

Posted: 2013-03-29 by    live_ur_life
Complaint Rating:  0 % with 0 votes
I recently brought my children in to the kids club at this 24 hour fitness location . My issueisn't with the poor girl who had the flu and had to consistently expell her bowels. No my issue is with the inconsiderate management who forced this poor girl to stay as she vomitted simply because...

24 Hour Fitness - California, Costa Mesa - Membership Termination & Racism

Posted: 2012-10-19 by    Jenrus4u
Complaint Rating:  100 % with 1 votes
24 Hour Fitness has been my home/ club for over a year now. The members are super friendly and I love helping them out with their training every now and then. I am a personal trainer so I decided to apply for a personal training job at my 24 Hour fitness club. I got the personal training job...

24 Hour Fitness - Nebraska, Omaha - Membership Cancellation

Posted: 2012-07-29 by    Norm Peterson
Complaint Rating:  100 % with 2 votes
I called the club where my son is a member to cancel his membership as he is moving out of town. The manager gave me the 866 number to call, but said that most people find it easier to come in to the club as the 866 number doesn't work very well. I called the number and, after a 20 minute...

24 Hour Fitness - California, Santee - Equipment Repair Lacking

Posted: 2012-07-18 by    Crosshairz
Complaint Rating:  100 % with 1 votes
This relatively new 24 Hour Fitness Center is well used and attended. Unfortunately, the regular use of the equipment results in equipment malfunctions and breakdowns - - this is expected. The incredible length of time for the eventual repair(s) to the equipment is rediculous. It took newly...

24 Hour Fitness West Lancaster - California, Lancaster - Security

Posted: 2012-05-29 by    David Cantu
Complaint Rating:  100 % with 2 votes
On Monday, May 28, 2012. I went to the gym to do my daily workout. I went to use the digital lockers in the middle of the gym, when i finished my workout, i noticed by new cell phone was gone. (stolen) This is the issue i have with West Lancaster, 24 hours. About three weeks ago a friends of...

24 Hour Fitness - Missouri, Arnold - Rude Staff

Posted: 2012-03-09 by    Disappointed2SayTheLeast
Complaint Rating:  0 % with 0 votes
I've been going to 24 Hour Fitness off and on for over two years. The reason I'm still there is because I really like the gym itself. However, aside from a couple of the night staff, their day staff and management is horrible! My most recent sign up was a mess. It took me 2-3 weeks...

24 Hour Fitness - Texas, Rockwall - Declining value and broken items

Posted: 2012-01-24 by    tired of the poor service
Complaint Rating:  0 % with 0 votes
It seems that 24 Hour fitness just keeps going downhill! Now they have done away with good quality soap and have resorted to basically taking a shower in what smells like 7-Up soda (GoJo). I go to work (I did) after I work out and could count on smelling ok after a shower with the Dial soap...

24 Hour Fitness - California, Carlsbad - They Cancelled my Lifetime ($750) Membership

Posted: 2011-11-22 by    SouthernCalifornia
Complaint Rating:  88 % with 8 votes
In 2008, I purchased a life-time membership to 24-hr Fitness for approx. $750. (Which the first 3 years are paid for, and after 3 years, the dues will be $29 per year for life). I only went to the gym two times (twice!), then I moved 30 mins away from the nearest gym, and decided to get my exercise...

24hour fitness - Texas - racism and rude employees

Posted: 2011-07-27 by    hindu55
Complaint Rating:  0 % with 0 votes
The Bedford 24 hour fitness Center- I entered the building last to last Friday and asked the clerk
for scissors to cut a plastic to open my weight Belt box. As I was opening the box the black employee came and stood close in front of me and asked if I had paid for the belt! The same man...

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