Attention all bettors,
I strongly advise against using the "First To Happen" option on 1XBET. They have failed to honor a win of 330,000F (approximately USD 550), suggesting a potential scam tactic.
On January 30, 2023, I placed a bet on the African Nations Cup match between Mali and Burkina Faso, selecting the outcome from 81 to 85 minutes - "no card or offside to occur."
Despite two yellow cards being issued at 80:20 and 80:21 minutes and no further cards or offsides occurring from 81:00 to 85:00 minutes, 1XBET wrongly calculated the bet as a loss.
On February 3, 2023, I contacted 1XBET support and provided video evidence clearly showing the timing of the yellow cards. The support team acknowledged the timing of the yellow cards but later falsely claimed another yellow card was issued at the 81st minute, which is UNTRUE.
Furthermore, it's essential to note that the yellow card at the 81st minute that 1XBET refers to is NOT a yellow card, but a communication on the screen about yellow cards that were already given (on 80:20 and 80:21 minutes as already shared above).
The official CAFonline.com website (listed in 1XBET terms and conditions as an official source to verify match outcomes for this competition) confirms that no additional yellow cards were awarded after the 80:21-minute mark.
I urge 1XBET to review this matter promptly and uphold fairness. Failure to do so may raise serious concerns about their integrity.
My 1XBET ID: [protected]
Bet slips involved: [protected], [protected], [protected]
Your attention to this matter is greatly appreciated.
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This complaint has been resolved automatically due to user's inactivity.