Zolucky
reviews and complaints

Love your selection of clothes. I am a senior, but still look for sexy, chic clothes. What is sometimes confusing is your sizing... sometimes mediums have a different bust size or shoulder size for different items. It would be helpful if how to wash your items were mentioned. Sometimes a reviewer tells you, but that's all. Also if you would make known your return policy in case something needs to be returned, that would also be helpful. I found it a little difficult to get back into being able to keep shopping when I was on the "To Pay" page, as your tips on how to get free shipping make you want to go back and order something more.

Very glad to have discovered your site. Love the styles. Love the 15% discount [bought much much more because of it -$183]. Wish your search results were better. Tried to find dog, cat, donkey, giraffe, bird, flamingo, etc., but each had hundreds of results that did not fit these criteria at all. Search for vintage animal print plus size shirt brought up over a thousand results, at least half of which did not meet that criteria at all, and at least half of those that did were sold out, with the sold outs mixed throughout, instead of at the end. So I 've spent several hours finding the 14 items I purchased. Won't do that again. Please improve search.

Descriptions of products are detailed and ordering is easy. However, I needed to return two items due to size and tried to contact Zolucky multiple times. They finally responded by saying they would give me 15% off a future purchase if I didn't return the items. This doesn't help me with the items that are too large and the original purchase price.

I tried contacting the company multiple times to return 2 of the items because they are too large. My attempts were acknowledged saying I could expect a response soon. The only response I received was an offered 15% credit for a future order if I didn't return my purchases. Why would I spend more money with a business that won't help with merchandise that doesn't fit and would rather give me a future discount?

It's asking for feedback at the time of placing the order. No problem with that I just want to make it clear that all I've done is enjoyed looking through all the pages and pages of items and adding tons of stuff to my cart. That was fun and the purchase and payment part was pretty easy. Now to wait for the delivery and sincere hope that the actual products are as amazing as the pictures. It is with great hope that I'll be posting a glowing and happy review after receipt of the 34 items I just purchased.
***FREE SHIPPING?***
Well, they aren't lying about that but the disclaimer should state that the "FREE" shipping is estimated at 20 days from time of purchase. I elected to pay the $44 shipping for an estimate of 7 to 10 days. We shall see... stay tuned;-)

I've spent a lot of money, trusting that this app and store would not exist if you never got your stuff. That said, I haven't received stuff that was bought quite awhile ago. I'll edit this when my stuff arrives-otherwise I have a problem! I assume the items arrive by ship from China, and, judging by the long line of ships waiting to enter the ports, I assume this is a long process.
I like the pictures of the products and prices, but the sizing is confusing. For bras, they say to measure across the front from seam to seam. Thay can't be right. That would mean a small is 45 inches around, large would be 60+ inches around! I wear a 36DD and measure 42 inches at max in the bust. So I'd wear your smallest bra? No. Some had actual bra or dress sizes so I went with that.
Again, we'll see if that works. If not, I just wasted a lot of money. Gah.

I've ordered & gotten at least 2 different items that looked nothing like the picture, so beware when shopping here. The clothing they do right is good, but they misrepresent certain details in their pictures & descriptions They keep showing a white tank dress under several of their summer dresses, but when I ordered one, it did not come with the white tank dress under it. This is false advertising & if they aren't going to at least sell the white tank-type dress separately, then they need to stop showing it under their dresses! It complements the summer dresses by coming a little higher under the top of the dress & a little below the length of the dress, so it makes it look much better.

First they didn't even check on the white tank (under dress) that comes under several of their dresses. They wrote back saying they didn't sell skirts like that, so I wrote back and said it was a tank DRESS, not a skirt & when they wrote back, they only said they'd let me know if that department sent any further reply. Nothing yet... and it's been a couple of weeks since the last update on the white tank dress under some of their summer dresses!

I recently had an experience with Zolucky (zolucky.com) that left me feeling extremely dissatisfied with my purchase. After ordering two tops, I was disappointed with the quality and decided to return them. To my surprise, I was informed that I would have to send them all the way to China, despite the fact that they were sent from within the US! The cost of postage alone would have been as much as what I paid for the tops.

After leaving a negative review on their website, Zolucky contacted me and offered a 15% refund. I reluctantly accepted but the next day, I received a follow-up message saying that I could only receive the refund if I removed my review. I refused to do so because I believe in sharing my honest opinion.

My advice to anyone considering purchasing from Zolucky is to think twice. The clothes are of poor quality and take a long time to arrive. Their customer service and return policy is also extremely lacking. If I had read reviews prior to making my purchase, I would have never even considered buying from this site. I suspect that any positive reviews are likely from employees or are fake.

In conclusion, do yourself a favor and stay away from Zolucky. There are plenty of other online retailers with better quality products and fairer return policies.

Zolucky is an online retailer that advertises their products as cotton blend, but to my surprise, all the clothing items that I received were 100% polyester. When I reached out to their customer service to return the items, I was informed that I would have to ship my parcel back to China, despite the fact that their warehouse is located in the US. Needless to say, this process was frustrating and time-consuming. However, after a long wait at customs, Zolucky finally decided to refund me for my items. However, they only refunded me for one item instead of the three that I had returned. When I questioned why this had happened, their system showed only the last shipment that had been received for my order. I'm extremely disappointed in Zolucky's customer service practices and the way they treat their customers. As a loyal customer, I expect to receive high-quality products that match their description and prompt customer service that listens to the customer's needs. Unfortunately, Zolucky seems to only care about making a profit and will go to great lengths to keep their customers' money. I hope that my review serves as a warning to potential customers and saves them from the headaches of dealing with an unreliable company like Zolucky.

I recently had my first shopping experience with Zolucky and I have to say, I was impressed with the vast selection of products they offer. The site is user-friendly with a quick and easy checkout process, which made ordering a breeze. I can't wait to receive my order and see everything in person!

After patiently waiting for my order, I received three items in a timely manner and I was pleased with the condition they arrived in. The first two items, a vintage necklace and a Women Summer Vintage Sleeveless V Neck Tank Top Size M, were exactly as pictured and I was thrilled with the quality. The third item, however, was not what I expected.

The Floral Sleeveless Printed Polyester Crew Neck Casual Summer Beige Top Size M was advertised with a embroidered material, a V-neck, and a scalloped hemline, but what I received was a 100% polyester material with a rounded neckline and straight hem. Although the pattern was "slightly" similar to the advertised top, the size was nowhere near accurate, and it fit more like a 3XL than a medium. I felt deceived because the description on the site was not representative of the product I received.

Initially, I contemplated returning it, but unfortunately, I misplaced both the package and paperwork. Despite this hiccup, I am still willing to give Zolucky another chance, as my previous experiences with them were positive. However, I did want to make it known for others who may be considering purchasing clothing from the site, that the descriptions may not always match the actual product.

My experience with Zolucky was quite disappointing, as I ordered a sweatshirt from their site and received a product that was nothing like what was advertised on their website. I was eagerly anticipating a comfortable, warm sweatshirt to wear during the cooler months, but unfortunately, the item I received was made from thin polyester material, which was far from what I was expecting.

After receiving the item and realizing it wasn't up to my standards, I contacted the company to let them know about my issue with their product. To my dismay, they only offered me a 15% cashback or the option to return the item at my own expense. Since the company is based in China, I was hesitant to incur any additional shipping charges or custom fees, so I decided to accept the cashback offer.

Despite my disappointment with the product, I was somewhat impressed with the company's customer service as they did try to rectify the situation. However, I decided to publish a negative review to warn other potential customers about the quality of their products. To my surprise, the company reached out to me again and offered a full refund once they saw my negative review. If the refund comes through, I would be very pleased with their customer service.

Overall, my encounter with Zolucky wasn't what I expected, but I appreciated their efforts to remedy the situation. While I wouldn't recommend purchasing from their site based on my experience, I do appreciate their response and willingness to improve their customer service.

I recently stumbled upon Zolucky (zolucky.com) and I must say that I am thoroughly impressed with their offerings. From the moment I visited their website, I was amazed at the wide variety of clothing styles available in multiple colors, patterns, and sizes, all for extremely reasonable prices that left me in awe.

I couldn't resist filling up my cart with many of the deals and discounts available on the site, but before making my purchase, I decided to do some research to ensure the validity of the website. To my amazement, I discovered that Zolucky is actually ranked #8 in online women's clothing sales which made me even more confident in my decision to make a purchase.

One thing that stood out to me was the user-friendliness of the website. It was incredibly easy to navigate and search for specific items based on color, size, style, and new arrivals. I especially appreciated the fact that they offer multiple discounts and free shipping, making their already affordable prices even more appealing.

As someone who is always on the lookout for great deals, Zolucky definitely impressed me with their high-quality pieces at such reasonable prices. I'm already excited for my package to arrive so that I can try everything on and see how it looks in person.

Overall, I would highly recommend Zolucky to anyone looking for stylish and affordable clothing options. Whether you're a single mom or just someone who appreciates a good bargain, you're sure to find value on this website. I will definitely be purchasing from here again and spreading the word to all of my fashion-savvy friends.

My experience with Zolucky was less than satisfactory, to say the least. I had placed an order with them and unfortunately, one of the items was not in stock, resulting in my having to cancel it. While I did receive a partial refund, it was not for the full amount that I had paid, leaving me a bit disappointed in their customer service.

The item that did make it to me was also a major let-down. I had ordered a knitted cardigan, but instead received a garment made out of sweatshirt material. This was not what I had paid for and it felt like a bait and switch situation. When I contacted customer service about this issue, I was informed that if I wanted a refund, I would have to ship the garment back to China at my own expense! Needless to say, I was incredibly unhappy with how this situation was handled.

However, I was able to get my money back thanks to PayPal. I did not keep the garment, as it was not what I had ordered and poorly made. Zolucky did not even send a return label, which was frustrating.

Overall, I would caution anyone against doing business with Zolucky. Their customer service practices leave much to be desired, and their false advertising is not to be trusted. If you are looking for a reliable and trustworthy online shopping experience, I would suggest looking elsewhere.

As a consumer, I am very disappointed with my recent shopping experience on Zolucky's website. It is frustrating to have to pay for my purchase twice, and it is unacceptable that the shipping cost was also added again. Unfortunately, this is not the first time this has happened. I had to meticulously review my previous order because I noticed that although I ordered all the products, not everything was included, yet I was charged for it.

Moreover, on this order, I noticed that I had selected four articles, but only three were transferred from my order. However, I was charged for all four articles, which is unacceptable. As a result, I had to make a new purchase for the fourth item since I wanted it initially. It is unfortunate that I could not call the seller to explain that the only way to include the fourth item was to reorder it, or it would not have gone through.

As an individual with only a left hand, it was painful to write this message. Therefore, I urge Zolucky to correct this mistake and not charge me twice for the Women Vintage Printed V-neck long sleeve top, orange XXL (with vertical lines). If this issue is resolved, I will be happy to give the company the correct reviews and ratings. Thank you.

If you're considering purchasing from Zolucky, you may want to think twice before doing so. From my personal experience, I placed an order on October 2, 2020, which included several items, and unfortunately, I've yet to receive it. Even after reaching out to Zolucky through various emails, they continue to deny responsibility and refuse to either replace my order or refund my money. It's discouraging to receive such lackluster customer service, especially from an international company that's quick to take your money but hesitant to take responsibility for their actions.

As of January 20, 2021, I'm still waiting to hear back from Zolucky after being met with empty promises of "just give us a little more time, please." It's disheartening to experience such a level of uncertainty and frustration as a customer who was simply trying to make a purchase.

Upon sending in my initial review about Zolucky, which was met with their immediate response, the company offered me a refund. Yet, they requested that I remove my previous negative review so that they could be "encouraged" to help me. Although I appreciated the offer for a refund, I pointed out that I had been asking for months. The company's request for me to take down my review incited a red flag for me.

On January 28, 2021, I received yet another email asking if I had removed my negative review. Unfortunately, I have not received my money nor have I seen any funds show up on my account, yet they want me to take down my review. If this is any indication of Zolucky's customer service, then it's clear that there may be some issues at play.

Taking into account my experiences with Zolucky thus far, I'd recommend being wary when making purchases with them. It's important to consider the longevity of the company and the quality of their customer service before handing over your hard-earned money. Be sure to take heed from my experience and save yourself the headaches of dealing with a company that takes no responsibility or accountability for their actions.

If you're considering buying from Zolucky, it's important to be aware of some potential issues. Firstly, you may notice that there are no customer reviews on their website. In fact, it can be difficult to find any reviews about Zolucky online at all. After experiencing some difficulties with their return policy, I attempted to leave a negative review but encountered some difficulties doing so. Ultimately, I was only successful in posting a review on Sitejabber.

So, what was the issue with Zolucky's return policy? Basically, if you need to return anything to them, you'll need to send it to China - which can be a pricey proposition. Additionally, I found that Zolucky was largely unresponsive when I tried to reach out to them about my concerns. It's frustrating to spend money on clothing that ends up not working out, only to find that the return process is both difficult and costly.

In the end, Zolucky did eventually offer to refund me 50% of my purchase price in exchange for removing my negative review. However, I felt strongly that it was important to warn others about the potential issues with their return policy. Before making a purchase from Zolucky, I would strongly encourage you to read through their return policy carefully and make sure you're comfortable taking on the risk. While their clothing may look nice, it's not worth the trouble if you end up needing to make a return.

When I stumbled upon Zolucky, I was excited to find a website that offered a wide selection of dresses. However, my excitement quickly turned into frustration as I became overwhelmed with the number of dress options available. With no filters for material, sleeve length, or neckline, I found myself spending hours scrolling through 2,778 dresses. It was a daunting task, and I couldn't help but think how much more enjoyable the experience would have been if there were more filtering options available.

Another issue I encountered was regarding out of stock items. It was disheartening to finally find a dress that I adored, only to discover that it was out of stock with no indication of when or if it would be available again. It would be helpful if there was an option to receive notifications when out of stock items become available again.

Furthermore, my overall impression of Zolucky was that they didn't value my time or energy spent searching for a specific dress. I understand that having a large selection of dresses is important, but it shouldn't come at the expense of overwhelming your customers. It would be beneficial if there were more specific filtering options to make the search process more efficient and effective.

Lastly, I believe that Zolucky should be more upfront about their free shipping policy. It wasn't clear to me initially what qualified for free shipping, and I only learned that certain items were excluded after attempting to apply a discount code. It would be helpful if the free shipping policy was more transparent and not contingent on multiple conditions.

In summary, Zolucky is a website with a vast selection of dresses but is in desperate need of improvements to their filtering options and transparency regarding their shipping policy. With these changes, the website could provide a much more enjoyable shopping experience for its customers.

My experience with Zolucky (zolucky.com) has been less than satisfactory. I had ordered a total of nine (9) items from their website and it has been over a month since then. While I have received two (2) packages from them, I was deeply disappointed to find out that only five (5) of the items I had ordered were included.

Furthermore, two (2) shirts that I had received were not the right size, and a pair of socks looked nothing like the color I had ordered. To my utter disappointment, the purse I had received closely resembled something one could get from a Halloween costume - very small and cheaply made.

Feeling frustrated, I decided to contact their customer support, hoping for a solution. However, their response was not very reassuring as they simply stated that they would try to do better on my next order. While Zolucky claims to allow exchanges or returns on items, it seems as though they cannot offer any solutions for my current order.

To put it mildly, I am not impressed by this company's services and would not recommend ordering anything from them. It is evident that they are not equipped to handle customer complaints or concerns whatsoever. In summary, my experience with Zolucky has been dismal, and I caution potential buyers to avoid this fraudulent company.

Recently, I had the pleasure (?) of doing business with Zolucky. While the products they offer are certainly lovely once they finally arrive, the experience of acquiring them was anything but. From their advertised shipping policy of a 3-5 day processing time with an added 10-18 business days for shipping, I had hoped for a relatively quick turnaround. However, my order that was placed on September 11th continued to be processed with no direct communication from Zolucky for over a month until it was finally shipped on October 17th. Needless to say, their short processing time is greatly exaggerated and can lead to much frustration for potential customers.

On a more positive note, I will say that the shipping time itself was prompt enough, and the items themselves were indeed lovely and of good quality. However, the aggravation caused by the significant delay in processing and lack of direct communication from the company makes it unlikely that I will do business with Zolucky again in the future. Customers should be aware that there is a potential for a significant wait time when ordering from this company.

I recently ordered $200 worth of clothing from Zolucky and followed their sizing instructions meticulously. However, to my dismay, nothing fit properly at all. The quality of the items was very poor and not worth the money that I spent. The dresses that I received were tight-fitting and not at all like the cute, flowing ones that I had expected.

When I approached the company to return the items, I was informed that I had to send them back to China using their return label. I ended up spending $75 to send the package back, only to have it returned to me five months later after I constantly reached out to inquire about my refund. In an added insult to injury, I was then offered a 40% refund, but to my surprise, they did not even calculate it correctly.

Having experienced all of this, I can only conclude that Zolucky is a scam artist company that you should not trust at all. While they may offer seemingly attractive clothing options online, the actual products that they deliver are poor in quality, and their customer service is downright terrible. I would never recommend this company to anyone, and I urge anyone considering buying from them to think twice before going through with it.

I recently had the opportunity to shop on Zolucky's website (zolucky.com) and despite being initially excited by their variety of products, my experience was unfortunately not a positive one. Although I had ample time to wait for my purchase, I was disappointed to see that my jacket arrived three weeks after my trip, causing me to miss out on wearing it as planned.

Even worse, the material of the jacket was not at all what I had expected, leading me to promptly return it for a full refund. However, to my extreme disappointment, the item was returned to me marked "Return to Sender" a full five months later!

Needless to say, I was completely mystified by this unprofessional and frustrating turn of events. I had thought that the company's location in China would not pose an issue, but I was certainly mistaken. The lack of assistance in returning the item only added to my frustration, and now I'm out $73.00 with nothing to show for my purchase - $53.00 for the jacket and $27.00 to return it.

I returned the item within only four days of receiving it, but it appears that my efforts were completely in vain. This was a truly horrible experience, and I will make sure to warn others to avoid shopping on this site.

Sadly, I cannot recommend Zolucky to anyone, and will continue to share my bad experience via negative reviews. It's a shame because there were many products that initially caught my eye on their site, but this disastrous experience has completely tainted my perception of them as a company.

When I came across Zolucky, their website looked so lovely and trendy that I just had to place an order for some dresses. However, when I received my package, my excitement quickly turned into disappointment. To my shock, the dresses were made from a see-through curtain-type fabric and were awkwardly designed. Frankly, they all looked like cheap costumes.

Feeling uncertain and displeased, I decided to return my items. Unfortunately, this was where I faced a bigger disappointment. The process was so sluggish, and they extended the time on PayPal so long that it closed the case. I had to start the entire process all over and only received an offer of 50% of my cost or, if returned, I would have to pay all custom and shipping fees. This was so frustrating and inconveniencing, and it took so much time and energy to return the products.

I would have loved to give the dresses to someone who would wear them, but they were so poorly made that I knew no one would want them. Zolucky's product was terrible, and their customer service was equally atrocious. It is sad to have such a negative experience with a company that initially seemed so promising. I would advise others to reconsider before buying anything from Zolucky.

When it comes to online shopping, it's important to have a smooth and easy experience, from finding the right items to completing the checkout process. Unfortunately, my recent interaction with Zolucky (zolucky.com) left a lot to be desired.

One of the main issues I encountered was the lack of a separate billing and shipping section. This made it difficult to go back and make changes to my order as I progressed through the checkout process. Without much explanation about the items themselves, I found myself wondering about the specific materials that were used. For instance, I wasn't sure whether a hat I wanted to purchase was wool, polyester or a blend of both. Additionally, the website didn't provide information about whether the item was itchy or smooth on the inside, or how stretchy it was in terms of sizing.

What's more, I was unable to see the shipping charge upfront, which made me hesitant to continue with my purchase. Ultimately, I found the cost of shipping to be prohibitively expensive compared to the value of the items I was ordering. Adding to my frustration, I couldn't switch my discount back from "new" to the discount that was specifically offered for the item I was interested in. Although the discounts were the same, the fact that it wasn't possible to make the switch was irritating and made me feel less in control of my purchase.

Overall, I feel that the online shopping experience with Zolucky could have been improved. While there were certainly a variety of interesting items available to purchase, the lack of information made it harder to feel confident in making a selection. Additionally, the high shipping cost and difficulty in changing discounts only added to my dissatisfaction. Going forward, I'll likely be more cautious about purchasing from Zolucky in the future unless the website implements improvements that address these concerns.

Overall, my experience with Zolucky (zolucky.com) was a mixed bag. While I did receive most of my orders, I did have a couple of issues that left me feeling frustrated.

For starters, the delivery time was significantly longer than I'm used to. However, given that the products were coming from China, I wasn't entirely surprised by this. If you're ordering from this site, be prepared to wait a bit for your items to arrive.

Once I received my clothing, I realized that two of the six items were way smaller than the others. I had ordered everything in a size large, based on their sizing chart, so I was confused as to why two items would be so different. I immediately reached out to Zolucky to ask for instructions on how to return them for a larger size.

Unfortunately, the customer service I received was less than satisfactory. I was informed that I would be responsible for all shipping charges and custom fees for the return. This seems extremely unfair, given that I ordered the correct size according to their chart. It also doesn't explain why most of the items fit properly and only two did not.

All in all, I'm not sure I would purchase anything from Zolucky again. While the site has some cute clothing options, the delivery time and lackluster customer service make me hesitant to try again.

I recently stumbled upon Zolucky.com and decided to give it a go. While the website looked promising, I did find the mobile site slightly confusing, especially during checkout. However, I was hopeful that the products would be as nice as they were pictured on the website.

Unfortunately, that was not the case. The items that I received were of very poor quality, and to make matters worse, the returns process proved to be quite difficult. I was disappointed to find that the email address provided by Zolucky.com bounced my emails back to me, making it impossible for me to communicate with them.

When attempting to use their chat function, I was given directions that did not work, and changed from day to day. With their many rules for returns, I found that I simply couldn't make them work - including the process for returning an item in the first place.

I am still trying to get my money back and it has been a frustrating experience thus far. I sincerely hope they will improve their customer service and be more transparent about their return process to avoid any further misunderstandings.

Well, it's fair to say that my experience with Zolucky fell short of my expectations. I recently ordered 14 pieces from their website and let's just say, I was not impressed. Unfortunately, none of the items I received looked anything like what was advertised on their website. The cut, flow, and color were completely different, leaving me feeling misled and deceived. To make matters worse, none of the pieces had the same fit or quality as shown online. This made it difficult for me to even consider keeping any of the items.

In terms of quality, I was extremely disappointed. The fabric they used was cheap and flimsy, with seams that were poorly sewn. I really expected more from a company that prides themselves on selling women's clothing. Unfortunately, I felt like I could have gotten the same quality clothing from a discount store. To top it off, the fit was terrible on every piece I received. I carefully checked the sizing chart before I ordered, but even after taking this into account, the designs were just not made to flatter anyone.

All in all, I felt like I wasted both my time and money placing an order with Zolucky. It's such a disappointing feeling knowing that you have received a subpar product, even after all the effort you put into researching the right items, sizes, and styles. I ended up donating my entire order to Goodwill, hoping that someone out there might have better luck with these clothes than I did. In short, I definitely will not be ordering from Zolucky again.

Shopping online is a convenient and easy way to purchase clothing, but it can quickly turn frustrating if the product does not meet expectations. Unfortunately, my experience with Zolucky (zolucky.com) was a prime example of this. I ordered several tops, excited to receive them in a timely manner. However, the shipping process took longer than expected, causing frustration and impatience.

Upon receiving the tops, I was extremely disappointed - they looked nothing like the pictures on the website. The colors were not even close to what I had anticipated and the sizing was completely off. Even the shapes of the tops were not as advertised. As a customer, it is disheartening to receive products that do not match the expectations set by the company. After attempting to reach out to customer service, it became apparent that their communication and assistance was severely lacking.

In an effort to rectify the situation, I decided to return the first part of the order. However, I quickly realized that this process was not straightforward either. The return process was difficult, and despite my efforts, they would not refund me. To add insult to injury, the rest of the order has remained unused, as the clothing items are unusable to me. I simply cannot wear them due to the significant discrepancies in quality, sizing, and color.

Feeling helpless and cheated, I decided to dispute the charges with my bank. Unfortunately, the charges were not reversed, leading to further disappointment. It is incredibly unfortunate to pay for a product and not receive satisfactory results. As a consumer, I would caution against using Zolucky based on my experience.

Following this negative review, I received a message from Zolucky requesting that I remove it. Their offer of a 30% refund was inadequate, especially given the fact that three items had already been returned and the remaining items were unusable. I stand by my original review and strongly discourage others from using this company. False advertisement is a violation of consumer trust and should not be tolerated. If you are considering shopping with Zolucky, save your money and your sanity by looking elsewhere.