www.ftwatches.cn review: We tried to cancel the order, but the rep wanted money for it

My mother offered me to buy watch from the company www.ftwatches.cn. We found severe watch and ordered this model. But the seller charged us and only after that he warned us that this type of watch was unavailable. Seriously, we searched for another model, but couldn’t choose. We asked the rep to cancel the order, but he told that we would pay for the cancellation. WTF? It was his mistake, but we needed to pay. The worst services and seller tries to get money from you.