WorldRemit
reviews and complaints

Some tried send me money but it has not reached they said of the 7 working days but now we are in 10 working days transaction id was [protected] both sides have not received money

World remit has not yet refunded my money:

WorldRemit Support

May 29, 2022, 7:50 PM

to Lvera63

Dear Veranet,

Unfortunately, your transaction CMR124518748 to Mengwi has been cancelled because it already expired.

Your payment will usually be refunded within 7 working days. Please visit our help pages for more information.

Should you require any further assistance, please visit our FAQs.

Best regards,

WorldRemit Customer Service

https://www.worldremit.com

With support from someone from [protected] she changed on 5/6th of december some of my contacts in worldremit.

We changed my e-mail address from [protected]@htwg-konstanz. de (my business address) to my private e-mail address heimo. [protected]@gmx. de and my business phone number +[protected] to my private phone number +[protected].

When I wanted on 6th of december to log in with new e-mail address I had to change my password.

I got your email with: password reset request on 6th of december. I changed my password and then I got your email: Your password has been changed.

When I now try to log in with new address heimo. [protected]@gmx. de and new password, I always get your information: Inccorrect username or password. I tried to log in on my laptop and on my mobil phone but on both always appears the same message.

My account number and postal address has not changed.

Please help me that I will get access again to world remit. I always have to send money to my family in Uganda.

Please send your answer to my private e-mail address heimo. [protected]@gmx. de

My name is Stephen Thorne #WR6659319. I have been using World Remit for years. For the last month, on trying to transact but continue to get a message when I go to "review and pay", that states "Something went wrong Bad request error occurred for resource of type createpayment". I need to resolve this if I am to continue using the WR platform. I have called the SA number many times, but I have been either unable to get through for 20 calls or more, and when I have got through to the menu it does not cover my issue. Please help me, I dislike having to use expensive Western Union as an alternative. Greetings Steve

My name is Sajid Hashmi my email [protected]@hotmail.com. I tried few weeks back to send money by using Santander debit card was my payment was refused I tried again today and again I could not, so I contacted Santander and was told the problem is with worldremit who have not updated some security concern. I was able to make the payment by using Santander bank transfer. I would appreciate it, if you could look into this as I found by using debit card the amount transferred reached quickly. The amount I transfer today was just over £150.

I hope I have given you enough information, if not please contact me with the registered email address [protected]@hotmail.com

Regards

Sent money 2 days ago and the recipient has not yet received it . I have previously been sending money with them and it takes less than an hour to reach the recipient. This time it has taken 2 days and no one is answering my calls. All I am receiving is a no reply message on and off saying and l qoute 'Apologies - your transfer is delayed, no action is needed. We will let you know when it is paid'

Where is my money and where don't you want to engage in any form of communication?

My customer ref number is WR3370031

Today 29th November, 2022 I have tried to send money to Zimbabwe, the mode of receipt to be cash pickup, but suddenly I'm not being given an option for cash pickup, the only option that is coming up is to deposit into a bank account. I do not wish to deposit in a bank account which is the only option which I'm being given, but would want a cash pick up as I've always done.

A person posing as from Bank of America fraud opened an account in my name (Brenda Kuder) to try to get money back from someone who hacked me. That was his story. He is trying to transfer money. Please refuse that and close my account. Both of my bank accounts are frozen right now because of the original hack so I am afraid that when I unfreeze my accounts this transfer will go through. I had a chat with someone who wanted me to fill out a form for $1 to get more help but my accounts are frozen. Please respond to this.

After selecting amount, pick up and where to pick up as well as the person to transfer to, You are supposed to select payment method. I usually use credit card but when clicking pay the system just hang and you see a rotating circle.

I have tried with 2 different computers as well as 2 different browsers. Google and Edge. The result is the same, when selecting pay by credit card and click pay all that happen is that you see a circle rotating. After that nothing happen. I have given up after 5 mins.

Both on 25th and 26th of November each day I had 3-4 trials at different times on the 25th also during the evening.

I have also tried to change person to where i send just to see if there was something related to the person but the result has been the same.

to say it short, the transfer do not work.

Worldremit Transfer nr [protected]. 2000 euro were transmitted from my Belgian Beobank account on november 15. My bank confirmed that Worlremit received the money on november 16. After my identification was accepted the only thing I hear from Worldremit is that they are processing the transaction but waiting for the money. Sent reminder already two times to customerservice : No reply

Hello. I sent money on Thursday 17 November morning. I keep getting text and email message that you are having some issues: "Apologies - your transfer to Kenya is delayed. No action is needed - we'll let you know when it's been paid OR ready for collection. Thanks for your patience."

I have received 6 of those messages so far. I am in dier need of this money being sent. So, if you can't send it, can you please refund me immediately!

Transaction number: [protected]

Money sent: 7,300.00 NOK

World remit

firs of all you block me new inlog -say i tired too many times and here is he copy from my last transaction ; from you :

Hi Jack,

Your bank transfer to Pikul Wiyakul is currently with our local partner. They'll pay the money into Pikul Wiyakul's account within 3 working days.

Here's everything you need to know:Your transaction number: [protected]

You sent: NOK 1019.00

Pikul gets: THB 3475.39

Bank name: SIAM COMMERCIAL BANK PUBLIC COMPANY LTD.

Bank account: [protected]

Estimated time for Pikul to receive their money: within 3 working days

But I want your attention on 2216 php, sent on 25th Oct sent, by me Jack Arild Andersen sent to Janet Banci Sarimos in Dipolog Phillppines !Your website said paid ,but she never got the money amnd ypu dealer in Phillpppines in Dipoplog never received any transaction number from you ?

I have transfered $3,000 aud to the Philippines several times and this one transaction never was sorted out and my gf told me it wasn't their. i have rang several times costing me lots of money and have emailed world remit several times and they always ask the same questions instead of looking up what was transcribed before. My case number once wasn't even there one customer service officer told me and this last time the lady hang up on me. Very rude people. First was told on the 4th it was still in processing stage and would take a week, well its been 15 days and still no joy. Iam in the Philippines now and still haven't gotten my money. How pissed you think Iam?

I have used Worldremit for so long, but today i tried to log into my account and it says it has been disabled.

I did not receive any notifification whatsoever why it has been disabled.

I did successfully verify my account many months ago by supplying my ID and proof of address and even Payslips from my job.

At least a notifification or any kind of message would be nice.

I made a money transfer on the evening of 07.11/22. There was a problem with the transfer and you said to contact you. How is it possible to contact you when one of your phones is registering as an Invalid Number and the other simply rings out then goes dead

What an appalling system of Customer Care you have. , even whern you ask people to comtact you.

Dear Sir / Madam,

I am writing to you to raise an issue about: Money Transfer

The issue that I have experienced was:

Money not delivered, 3 emails, many many phone calls. On the phone: apologies, the local agent reported by mistake (?) the transaction as PAID. They told me there was a technical delay to refund me. Every phone call was: apology and technical delay necessary for reimbursement, that never came. Now I cannot any more call them (the call is not accepted any more) or send them email.

The FACTS.

October 6. I send 280 dirham (28€) to my friend in Moroco, as I did previously many other times.

He went to the usual bank (BaridCash) but the cashier said the transfer code MAR140959722 was not valid. He tryed many other banks, unsuccessfully.

I sent an email to worldremit.com. On my side the transaction was reported ad "PENDING" on the worldremit website.

The next day my friend tryed again, unsuccessfully.

I looked at my worldremit account and found the status changed in "PAID".

Then I wrote 2 other emails and make a lot of phone calls, as previously stated: many apologies and was told about a technical delay necessary to refund the money.

It occurred on: 2022-10-06

This meant that Lost 28€ and a lot of time in phone calls.

My friend needed urgently the money for a doctor visit.

Georges Toscani

geotos.[protected]@gmail.com

+33 6 [protected]

DOB: 1954-08-26

Account: WR5289253

MAR140959722

On the 26th October i made a transaction and the recipient was to receive the sum of 73,042.oo PHP The Philippines , i pay with my Bank the sum of

1101.99 pounds sterling , WorldRemit canceled this transaction for resin

not known to me, i have received a email from WR saying that they have my money but their is no transaction made , but this is not so, i have gone back onto

WR and re done the transaction and they say that their is no money for this transaction. it looks like that i may have to go to anouther source to do my

money transactions.

THIS NOT LEGIT COMPANY.. THIS IS FRAUD 😡

WORLDREMIT TAKES MY MONEY AND CANNOT BRING IT BACK.. THIS IS FAKE AND NOT LEGIT.. I ALREADY CALL THE CUSTOMER SERVICE BUT NO ONE ANSWERING. I ALSO TRY TO EMAIL THEM BUT NO REPLY. 🤬 I AM SO DISAPPOINTED! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬😈😈😈😈🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬😈😈😈😈😈😈😈🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

After a review of your account and transaction history, it has been determined that your account does not pass WorldRemit security checks. Due to these circumstances, your account is now permanently disabled, and you will no longer be able to transact through WorldRemit systems.

We apologize for any inconvenience this may cause you.

I received this email today. I been sending money thur WorldRemit for a long time.

my name is peace hamilton, I used WorldRemit international money transfer to send money to Nigeria, my last transaction was on 09/25/2022 and I transferred $2000 and my account has been debited but I did not receive pick up and the reference number from WorldRemit up till this date. I have tried all the contact us you guys posted online for assistance for almost one week now no way to get in touch with your customer service, even calling all the phone numbers you posted online you cannot get anywhere still the same answering machine referring to their website which does not have a solution to my problem, now I am filing this complaint as fraud and want my money to be refunded to my account. my email is [protected]@gmail.com