White-Wilson Medical Center’s earns a 1.0-star rating from 2 reviews, showing that the majority of patients are dissatisfied with healthcare services.
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I was told the wrong price for my kids' physical exam
I was told the wrong price for my kids' physical exam. They said my insurance covered my son's newborn appointment, but then they charged me the whole amount. I took my two kids for their school physicals and told the person at the front desk that I wanted to pay everything that day. They didn't have insurance at that time, so I didn't want any surprises. I paid $143.50 for each child that day and they said that was all I had to pay. But now, months later, I got bills for both of them. One says I owe $11.90 and the other says I owe $114. They had the exact same exam, the only difference is that I asked for a refill of my son's albuterol. They are charging me $103 just to send in a prescription and they didn't even tell me it would cost more. Another time, I took my newborn for a checkup and circumcision. The person at the front desk said Medicaid covered it. But now I got a bill for almost $500 saying he didn't have insurance and I have to pay it all. If I had known they didn't accept his insurance, I wouldn't have gone ahead with the appointment. I'm really disappointed and feel like they tricked me. I called many times asking to talk to a manager, but they said someone would call me back and I haven't heard from anyone yet.
My daughter used to see the pediatrician dept at White Wilson
My daughter used to see the pediatrician dept at White Wilson. They won't see us no more 'cause we got a bill that we didn't pay on time. My daughter had her 2yr old checkup scheduled for July , and we got a call from the receptionist at 7am on the day of the appointment. Our appointment was at 8:30, and the receptionist called to say that we had a bill of around $800 that we hadn't paid, so they wouldn't see my daughter until we paid up. I told her that couldn't be right 'cause our insurance covers 100% of her visits and checkups. She said there was nothin' she could do except have the supervisor call me. I called back around noon to talk to the supervisor. She told me that the bill was from last year, and they only realized it now 'cause their system changed. It had been a whole year! I checked it out myself and found out they billed the wrong insurance company. I asked 'em to bill the right one, but they said they can only send the bill to the insurance company for a few months, and a year later is too late. So, 'cause they changed their computer software, they billed the wrong insurance company. Their software billed the old insurance company instead of the current one. Now I got an overdue balance of around $800. I think this is White Wilson's fault, and they should fix it. My insurance would've paid the whole bill.
Is White-Wilson Medical Center legit?
White-Wilson Medical Center earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for White-Wilson Medical Center. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
White-wilson.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- The website belonging to White-Wilson Medical Center has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About White-Wilson Medical Center
The center prides itself on its team of highly skilled and compassionate healthcare professionals who are dedicated to providing comprehensive and personalized care to each patient. From primary care physicians to specialists in various fields, White-Wilson offers a wide range of medical services to meet the diverse needs of the community.
One of the key strengths of White-Wilson Medical Center is its commitment to utilizing the latest advancements in medical technology and treatment options. The center is equipped with state-of-the-art facilities and cutting-edge equipment, ensuring that patients receive the highest quality care available. This dedication to innovation allows White-Wilson to stay at the forefront of medical advancements and provide patients with the most effective and efficient treatments.
In addition to its exceptional medical services, White-Wilson Medical Center places a strong emphasis on patient convenience and accessibility. With multiple locations throughout the region, patients have easy access to the care they need, when they need it. The center also offers extended hours and same-day appointments, ensuring that patients can receive timely care without unnecessary delays.
Furthermore, White-Wilson Medical Center takes pride in its commitment to fostering a warm and welcoming environment for patients. The staff goes above and beyond to create a comfortable and friendly atmosphere, where patients feel valued and respected. This patient-centered approach is evident in every aspect of the center's operations, from the ease of scheduling appointments to the personalized attention provided during each visit.
White-Wilson Medical Center is also deeply rooted in the local community, actively participating in various outreach programs and initiatives. The center strives to improve the overall health and well-being of the community it serves, offering educational resources, health screenings, and community events to promote preventive care and healthy lifestyles.
In conclusion, White-Wilson Medical Center is a trusted and reputable healthcare provider that offers comprehensive and personalized care to patients in the Gulf Coast region of Florida. With a commitment to excellence, innovation, convenience, and patient-centered care, White-Wilson is dedicated to improving the health and well-being of the community it serves.
Overview of White-Wilson Medical Center complaint handling
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White-Wilson Medical Center contacts
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White-Wilson Medical Center phone numbers+1 (850) 863-8100+1 (850) 863-8100Click up if you have successfully reached White-Wilson Medical Center by calling +1 (850) 863-8100 phone number 0 0 users reported that they have successfully reached White-Wilson Medical Center by calling +1 (850) 863-8100 phone number Click down if you have UNsuccessfully reached White-Wilson Medical Center by calling +1 (850) 863-8100 phone number 0 0 users reported that they have UNsuccessfully reached White-Wilson Medical Center by calling +1 (850) 863-8100 phone number+1 (850) 863-8112+1 (850) 863-8112Click up if you have successfully reached White-Wilson Medical Center by calling +1 (850) 863-8112 phone number 0 0 users reported that they have successfully reached White-Wilson Medical Center by calling +1 (850) 863-8112 phone number Click down if you have UNsuccessfully reached White-Wilson Medical Center by calling +1 (850) 863-8112 phone number 0 0 users reported that they have UNsuccessfully reached White-Wilson Medical Center by calling +1 (850) 863-8112 phone numberPublic Relations Specialist
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White-Wilson Medical Center emailskleeper@white-wilson.com92%Confidence score: 92%Healthwdell@white-wilson.com91%Confidence score: 91%Saleskathy.leeper@white-wilson.com88%Confidence score: 88%
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White-Wilson Medical Center address1005 Mar Walt Dr, Fort Walton Beach, Florida, 32547-6707, United States
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White-Wilson Medical Center social media
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