Wells Fargo review: loan refinance 380

We were suppose to refinance a month ago in January on the 29th but they never showed up or sent anyone out. They came to our house February 19th, 2009 and told us that we had to prove that our taxes were paid and had to have a cancelled check right after taxes were due, which taxes were due 1 day before they came (notary from title agency). She stated we owed 500.00 more if we could not prove this day at time of closing today, we paid our taxes.

How could we, we just sent the check a week before and had no time to get the cancelled check.

The night we were going to close, our Wells Farge Rep called and told us that if we could not prove that we paid our taxes with a cancelled check that we would have to pay the 500.00. He stated we could show them our check account and that should be enough.

We have excellent credit and this was not good enough, they needed a cancelled check. LOL

We ended up not signing because I wasn't getting into that so called scam. I owned two houses and have never dealt with anything before like this and should not have to now.

This is a scam if I ever seen one.

Don't go with Wells Fargo! Ripppppp offffffs!

Me and my wife tried to refi our 15 year fixed rate at 5.375 today with Wells Fargo now rates are record low again as they were in January through their no cost refi program. They offered us a fixed rate at 6.375 for a 15 year fixed loan. Our credit score is 800+ and our loan is approx 40% of the value of our house. Are these people scammers or what, who would want to refi for a whole 1% more? Is this how they are using our tax payers money? I am very disapointed and we will go some where else and do a refi and pay for it to get a 4% something fixed 15 year loan. Never using this bank again for any thing...

Totally agree with you. I have similar experience.
My current mortage is 6.125 with Wells Fargo. I have perfect credit score, enough W-2 income and high property value.
I got an offer from HSBC for 5.0% $1700 fee on Jan. At the same time, the wells fargo's loan agent called me about their no point no fee refinace 5.0% program. So, I refused HSBC.
On Feb.2, 2009, I got a phone call from wells fargo. My refinance application will be denied in 4 days unless i can provide them my IRS certified 2008 tax return. I told her that I would file my return right away and requested them to wait 3 more weeks to get an IRS stamped copy. She replied:" sorry, we have to deny your application. once you get the copy, you can apply again, current offer, 1 point $1100 fee, 5.5%."

Stay away from Wells Fargo!

You are an idiot that is wasting peoples time---that is why we as consumers pay more in fees---you waste so much of peoples time flip flopping and changing your mind--

It sounds like you are an idiot that cannot make up your mind--

$350 should have been paid to WF for your wasting their time you ###!

Wait until they cancel your card and say "If you want to be a customer we will send you a nice card with the picture of your choice or you favorite sports team on the card as well as a brand new introductory post bail out percentage rate of...35%. So sign up. We love your perfect credit rating and are only offering these rates to the "special". (This really happened and it will happen more...this is what the banks did with our tax bailout and our leaders are hiring those same people and GIVING THEM MORE...no wonder people bury their money and sell their perscription drugs. Who can get ahead?...lmao...the confirmation security code for me to type in is. 33DEA...no REALLY it is...lmao...ok the "selling perscription drugs is a metaphor ok...I "heard peeps do and this is just MY OPINION?" I have to continue the joke because of the code. I like to write things to peop[le, to vent...I read it, then delete it. It's therapy. Try it sometimes...it works!

Until you access a service, no charges should process! Obviously, if you don't access a service within 24 hrs obvious means you're not interested!

I had the same thing happen to me. I got a Wells Fargo HELOC last year for 90K. I have a balance on it of 30K. I bought another house to fix up, that has been on the market for a couple of months, so I don't have a lot of cash, and THEY FROZE THE LINE ON ME. They told me the value of the home with the HELOC had dropped to 202K. When I got the HELOC, I paid for an appraisal, and the value was 285K. Also, I am a Realtor, so I know the value is still around $280K. At most, the value may have droped 5-10K (AT MOST)! Also, I have never paid anything late in my life. All of my credit scores at 750+.

It looks like they are applying a blanket approach to freezing up credit on people. I will NEVER use Wells Fargo again!

Recently we were hit by Hurricane Ike. As alot of people know. Those of us that live on the South Texas Coast as well as inland were hit hard. I have paid my mortgage on time every month since we financed our home. My loan was bought by wells Fargo and now that we need help, They are unwilling. There idea of help is not reporting you to the credit reporting agency if we dont make one note until December, even after we were declared a disaster area by the president. Whats wrong with this company? Is the CEO of this company so greedy that they believe that giving 120, 000 to the red cross will help us? how shallow does a person have to be? If you are considering financing a home. Do NOT consider Wells Fargo. If they are trying to buy your loan and you get wind of it. Refinance right then. These people are nothing more that common criminals looking to steal your money and property by any legal means possible. That's just my opinion by experience.

So the next time Wells Fargo should pay some of your bills, they should just reject those payments and cause them to be late.

I do agree with the taking out $200 with out the funds being there, they should just have left him standing there at the ATM with a rejected ATM card.

I believe the banks thinking is that if you need the money we will give it to you, even if you don't have it, kinda like taking out a small loan at $34 per loan.

I would file those compaints WITH THE Federal Government. I used to work for WFF, they just closed 2 branches down this week..You have to go public get with your local news and place a complaint with the Federal since WFF is being investigated, If more people come forward with what has been done to them...

Yesterday I went to the Wells Fargo website to open a free checking account. At the end of the application they gave a number to dial to confirm the application. A salesman took my call. He told me that because I wanted to receive wired money into the account periodically from Britain I should forget about free checking and get a PMA - a Portfolio Management Account. He talked about many benefits and when I agreed he said that I would need to maintain an average account balance of $25, 000. No problem, I agreed to open an account with this amount. He said he'd sort everything out, shouldn't take long etc etc but within 3 minutes I had a Wells Fargo e-mail declining me without reason. Now the only reason I can imagine for this is that I am a Green card holder not a citizen. So assuming this to be correct is WF allowed to racially profile or whatever euphemism is applicable to discrimination of this sort? Can I sue them?

they are crooks! I am trying to follow through on a plan of action.
and if more people e mail I will explain

I agree with everyone on this comment board and I am so sorry to hear about all the trouble that you are all having. This is the reason I started my company. I have helped several people that have mortgages with ASC, Countrywide, and other mortgage companies that don't seem to care if they harass people or suck them dry. The comments I have heard are along the lines of trying to get blood from a stone or turnip, or something like that.

I have a service that actually will take you out of the loop of contact with ASC, or Countrywide or whomever you have servicing your loan. All you have to do is tell me how we can help you. By that I mean, tell us what you are looking for us to do for you and we will pursue the help that you want, no matter what. We have all aspects of the mortgage business covered from being a mortgage mediation company, a title company, a real estate company, all the way to having access to attorneys for litigation or help to avoid foreclosure. No aspect of help is turned away.

Let me tell you, most of the customers that I deal with have told me about the fear and the frustration of working with mortgage companies that don't seem to care or give them the runaround. To be totally fair, mortgage companies have their ways of dealing with people. Some are good, some are horrible. But one thing all mortgage companies love is being vague. When they are vague, they don't have to give you information until you ASK for it. How does that help you? How can you try to save your home if you don't know how to ask the right questions?

That’s another reason why I created this company. I take your number out of their "system". When they mail you something, it goes to me. I take the burden away from you so you can live your life without the phone calls and the letters. And the rudeness! Oh, man, if I told you some of the stories I have heard...let's just say, it’s not pretty.

I know that some people are going to look at this comment and go, this guy is trying to drum up business. Well, you're right. But here's the kicker. I used to work in mortgage collections. I used to make the phone calls and send the letters. I used to work around the people that make your lives hell. And I kept asking myself, why? Why are these people not being told about the help that’s readily available? Why are these people not being helped to make payment arrangements that are realistic? Why does this company care more about the money than about customer service when that is supposed to be their primary objective?

That's why I got out. I can not stand collections. Just because they are hiding behind a company name they think that they can say anything or act anyway they like with the customers, being friendly with one and the next 40-50 they can treat like crap. Where is the customer service?

I take all that frustration away from you and create solutions that work. I know that it may be hard to swallow, but I do. I have done it for several people. And I can do it for you too. If you want more specifics or just want to talk to me, call my office at [protected] and check out the website, which is being updated with a few new options available. And this isn't just for people facing foreclosure, people that are current and want to pay off their home early, call me. I can and will help as many people as I am able to. What have you got to lose? Website address is http://www.onlybusiness.com/members/RealtyMediationService...and if not for you, best of luck. In all your endeavors.

Signing contracts without looking for things you can't afford- A recipe for success. A lot of people wish they could do "business" with you.

Call your bank and explain the issue. They should be able to do an investigatio on the amount in question. Hopefully, if they are good at what they do, they will refund you money. Remeber that there are scams out there, taking little bits of money at one time, so most don't notice the charges.

What do your loan papers say. Maybe you ought to read and understand that first.

I asked to get a defer payment for one month. I have not been late nor have missed payment for a year and a half as long as i owned my vehicle. I called wells fargo and spoke to one of their reps who took the information and at this time I thought the deferral was in place. after that I received 7 phone calls from them about not receiving a payment out of the 7 phone calls 6 none of them knew nothing of a deferral payment. On the 7th phone call the rep told me the deferral had not been given BECAUSE the initial person screwed up and missed some information she was supposed to get and then hung up on me.my question is why did not out of 6 people did not one person tell me this.what kind of company does this kind of harassment to their customers in good standing when you all are all looking at the same information and why harass me with 7 phone call for your screw up. This makes a company look bad and I will never deal with wells fargo again.

allen w randall.

The opening sentence says it all. You fell behind, did not "catch up" and now the vehicle is being reposed. More than you thought was owed? In repossession, YOU pay for all fees required to take over the car. If you want it back YOU have to pay all those fees on top of paying off the vehicle. If you had gone to the finance company BEFORE things got out of hand they may have worked with you. You also have to remember; you signed a contract spelling out what will happen if you make payments on time and what will happen if you do not. They are only abiding to that contract, maybe you should do the same.

When was Wells Fargo supposed to start 'caring'?

The Business of America is Business ... and sometimes the 'cost' of doing business is entirely acceptable. ENRON was the tip of the iceberg. Not much has changed --- low risk, high return egregious business practices still prevail.

For every outrageous fact requiring judicial affirmation http://www.blog.socalcreditdamage.com/?p=39 ... how many hundreds of thousands of people either cannot or will not pursue a similar outcome with similar facts or issues?

How many people even realize that their credit and/or payment records have been either purposefully misreported?