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Vons Customer Care Service

Safeway, Inc.

618 Michillinda Ave.
Arcadia
California
United States - 91007-6300

Customer Support Phone Numbers

Phone:
+1 626 821 7000 3 0
+1 877 723 3929(Customer Service) 3 2
Fax:
+1 626 821 7933 0 0
 

Vons Complaints & Reviews

Vons - California, Long Beach / Filthy

Li
Listylynn on Aug 14, 2016
This store is only about 6 years old and it is absolutely filthy. The store windows and the Starbucks inside is always disgustingly dirty. The trash and filth outside of the store and on all sides of the building is ridiculous. I know that you do not shop on the outside of a grocery store...

Vons / Deli

Ch
Charlie Roberts on Jul 29, 2016
Very unkempt, egg shells in my eggsalad, asked for 1/2 pound of potatoe salad 4.99 pound, paid 3.43, same with the sick egg salad 4.99, paid 3.06 ! drink area was a full mess, no straws, or cups, AND DIRTY. people were just hanging around waiting for free giveaways and it was very uncomfortable. it was my birthday and i received a 50 email card BAD

Vons - Nevada, Las Vegas / Service

Jo
john pissed off on Jul 27, 2016
On 7/23/16, approx. 7:40 pm, I was shopping at Vons store located at 6450 Sky Pointe Dr. In Las Vegas, NV and I have encountered this very rude bit.h named alicia at register 6. This alicia person is so rude and obnoxious that needs to be kept on a leash and they need to put a muzzle on...

Vons / Meats

Ve
Veronica Rambeau on May 16, 2016
The last couple of times I have bought meat from that store it was bad, smelling sour. I always look for the sell buy date but I have still received bad meat. Tonight I started to make my family dinner, thought I try some USDA choice Beef Stew (#3lbs), opened it up and it is bad I checked...

Vons Grocery Stores Inc. - Nevada, Las Vegas / Hidden Charges

Ze
ZEC on Apr 4, 2016
Because I'm disabled & don't have a car I have ordered from VONS online for years. On my last order I checked the prices given to me on their e-mail after I placed the order & what they actually charged me, and yes, I was overcharged. I sent them two e-mails regarding this & nobody replied so...

Vons Grocery Stores Inc. - California, Mission Hills, California / Bread & bread guarantee

Ke
Kenneth Oliver on Mar 3, 2016
Store: Mission Hills, corner of Sepulveda and Devonshire streets. At 4:20pm I went in to the store to find a French Bread for dinner. I know Vons has a guarantee posted with the breads that if it isn't fresh at 4, 5 & 6 then it is free. Well, at 4:20 I went in search of a fresh French...

Vons - Nevada, Las Vegas / False Advertising

To
TOO SMART on Jul 1, 2015
I have been ordering VONS home delivery for years, however, I noticed that the prices shown on their weekly flyers do NOT match the prices online. I sent them an e-mail on June 25 and another on June 29 asking why the difference but have received no reply. An example, the flyer shows 4...

Vons / inappropriate behavior

Te
Terry Madison on Jan 5, 2015
How can vons have employees doing inappropriate things like in pasadena store my son and i are walking out the store when he notice the deli employee Emanuel Zuniga and another employee Daniela Flores having sex in a silver Altima i was so devastated vons should be more on top of their...

Vons / wic issue/rude customer service& manager

Pr
prinney on Sep 21, 2014
I went to use a WIC check, (2 actually), 1 for 2 juices for 64 oz, and 1 for a loaf of cheese. I clearly know WIC as I have been using it for 3 years. The label on the cheese said "wic" and I decided to get the Tillamook Colby Jack Cheese. When I got to the register the checker "Chanell"...

Vons - California, Chino Hills / Rude employee

Di
Diana Det on Aug 21, 2014
Today is August 21 and it's 9:24 pm. I just shopped at Vons on Chino Hills Parkway in Chino Hills. Store manager is Ron Rios per my receipt. I had a terrible experience with a very rude employee. The employee's name is Sandy. This middle aged lady was very busy speaking with...

Vons - California, Pasadena / CUSTOMER

Me
MEATMAN15 on Jan 22, 2013
THIS IS NOT A COMPLAINT ON VONS BUT RATHER A CUSTOMER WHO IS IGNORANT, POMPOUS, AND CLEARLY HAS NO LIFE NOR GOOD INTENTIONS IN HER BODY... I UNDERSTAND YOUR TOO MUCH OF A COWARD TO SHOW YOUR NAME OR YOUR FACE AROUND MY STORE, (NOTHAPPY111) USERNAME BUT THS IS THE ACTING ASST. MANAGER FOR...

Vons.com / Safeway / Boycott donation Charity Scam Harassment Shame Bully Fraud Checkout Customer

Li
listen to this on Oct 31, 2012
Panhandeling Begging Donation Charity Scam Harassment Shame Bullying Fraud Checkout Customer Register Elder Abuse Raising grocery Prices Boycott Vons should be ashamed at their scam of repeatedly asking paying customers to give to a donation to charity of Vons' Choice. I was donating...

Vons / Double coupons

Cd
CDUKSHN on Mar 27, 2011
Double coupons? Sure! With some stipulations. Vons will gladly double manufacturer coupons only and only up to $1.00. If the coupon is for .10 cents off something they will double it. If the coupon is for .99 cents off, they will kick in another penny. This is not "double coupons". This i...

Vons - California, Redondo Beach / Employee Rudeness

El
I went to shop at Vons today and was asked, after swiping my debit card, if I would like to donate to the cancer foundation. I pressed no. I then was asked by the clerk if I would like to donate funds to the cancer foundation. I told him I was already asked that, he replied that he felt it...

Vons / Safeway - California, Riverside / POOR PROBLEM SOLVING SOLUTIONS AND UNCONCERNED INTEREST IN CUSTOMERS AND THEIR SATISFACTION

Rl
RLA
I AS A CUSTOMER HAS NOT BEEN TREATED WITH THE CONCERN NOR INTEREST OF MY SATISFACTION OR CONVENIENCE BY THE MANAGEMENT OF THE GROCERY STORE VONS. IVE BEEN HUMILIATED, EMBARRASSED, LIED TO, AND PASSED AROUND BY REPS WHO CANT RESOLVE A SIMPLE CUSTOMER SOLUTION. IVE BEEN TO TWO DIFFERENT VONS...

Vons - California, Ojai / poor service and bad attitude

The mangers and the checkers act like there doing us a favor, it"s like we are there for them! They have a bad attitude !- for instance I was in line 15 items or less - handed the checker some coupons - her reply was this was going to take some time ! By the way it was early in the morning...

Vons - California, El Cajon / customer service

I came into the store wanting to use their western union because I had already came in there to buy some groceries previously. Well when I came back from unloading the car everyone was on a register and it took managers to all of a sudden say that the machine was done and I would have to...

Vons - California, Huntington Beach / home delivery

lthe store called this afternoon to tell me my debit card wouldn't go through for an internet delivery order. i called my bank and was assured there was plenty of funds available. After the store tried several times to run the card and the bank claimed they weren't going through...

Vons - California, San Diego / NOT ENOUGH CHECKERS

The CLAIRMONT SQUARE VONS NEVER HAS ENOUGH CHECKERS I HAVE TO WAIT 30MINS TO GET CHECKED OUT AND THE SUPERVISOR DIDNT EVER CARE SHE DID NOT HELP OUT THE POOR CHECKER, THAT CHECKER WAS TAKING ABUSE FROM PISSED OF CUSTOMERS AND SHE HAS NO HELP NO ONE TO BACK HER UP!!! THAT STORE IS THE...

Vons Grocery / Terrible customer service

Ji
Jim
To whom it may concern, I encountered the worst customer service on 6-19-09 in the Chino Hills store Vons store #2597. Not only the supervisor onsite, Rob, refused to resolve the issue when it occurred and asked us to come back tomorrow to talk to the manager. One of the clerks, Sandy, also...

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