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Vons Customer Care Service

Safeway, Inc.

618 Michillinda Ave.
Arcadia
California
United States - 91007-6300

Customer Support Phone Numbers

Phone:
+1 626 821 7000 3 0
+1 877 723 3929(Customer Service) 7 3
Fax:
+1 626 821 7933 0 0
 

Vons Complaints & Reviews

Vons / Service

Ci
CinHern on Nov 29, 2016
Cashier Eric was rude.Was really slow, never said hi or asked if I wanted to buy bags, just stood there with a blank face after he was done & never said how much was my total. Made the whole service feel awkward and uncomfortable.Then started cursing in front of the customers and looked at me like he didn't do anything wrong. Manager was "too busy"

Vons / Customer service

De
Debra L Mitchell on Nov 28, 2016
11/28/16 at 8:45 am- 12 customers waiting for one line. Checker did not call for assistance. No one at the front desk. No bagger. Sign says if 3 or more customers are in line, Von's will open another. Did not happen. Common occurrence. Unaware of being able to upload photos but I will in...

Vons / Complaint against store, #2409 oakhurst california

Ge
Gene Wilks on Nov 28, 2016
Hello, With regards to the above mentioned store. It is at this time I am submitting a complaint regarding some of the female staff. We have not shopped there for some time because every time I go in, I have an encounter with at least one women. You changed you opening hours to 5:00am and...

Vons / Deli department - rude employee

Jo
Joselito Mendoza on Nov 23, 2016
Every time I go to the Deli Department I have to wait for more than 10 minutes for somebody to help me. There's never anybody outside at the counter. There's an employee there by the name of KAMALAH who is always rude with a horrible attitude. She treats you like she owns the place and...

Vons / Delivery service and customer service

Ja
Jay2222222222 on Nov 22, 2016
I am not 100 percent what is going on with customer service, between both the safeway stores and the VONS stores. I spend time on both coast and I spend a lot of money at your stores. I used to love Safeway and it has taken a nose dive lately, and well this last delivery with VONS wa...

Vons / Cash register service

Ri
Richard Keeling on Nov 22, 2016
At my local Vons in Torrance CA (Anza at Torrance Blvd) the checkers and management refuse to enforce any "Express LIne" rules. Yesterday for example (11/21/2016) I was trying to buy one item and their were two people with at least 20 items in the line. One allowed me to go in front. The...

Vons / Checkout line stopped for over 20 minutes, never could check out

Ka
Kanega_90502@yahoo.com on Nov 15, 2016
Vons in Lomita/Torrance on Crenshaw. A price check on turkey shut down the line in Lane 2 for over 20 minutes. I never could check out and had to march out of the store without any food, including $27 in Salmon, $20 in ham, and many other items. This is not Russia and I taken my money...

Vons / Lemon dohnuts

Ko
Kody123 on Nov 8, 2016
Hi my name is Kody Shaffer, I'm an everyday paying customer at Von's in Santa Barbara on state st and la cumbre road, and every day I go in to get lemon filled dohnuts and you guys make the best lemon dohnuts I've ever had in my life. But this particular Von's has been very disrespectful...

Vons / Filthy

Li
Listylynn on Aug 14, 2016
This store is only about 6 years old and it is absolutely filthy. The store windows and the Starbucks inside is always disgustingly dirty. The trash and filth outside of the store and on all sides of the building is ridiculous. I know that you do not shop on the outside of a grocery store...

Vons / Deli

Ch
Charlie Roberts on Jul 29, 2016
Very unkempt, egg shells in my eggsalad, asked for 1/2 pound of potatoe salad 4.99 pound, paid 3.43, same with the sick egg salad 4.99, paid 3.06 ! drink area was a full mess, no straws, or cups, AND DIRTY. people were just hanging around waiting for free giveaways and it was very uncomfortable. it was my birthday and i received a 50 email card BAD

Vons / Service

Jo
john pissed off on Jul 27, 2016
On 7/23/16, approx. 7:40 pm, I was shopping at Vons store located at 6450 Sky Pointe Dr. In Las Vegas, NV and I have encountered this very rude bit.h named alicia at register 6. This alicia person is so rude and obnoxious that needs to be kept on a leash and they need to put a muzzle on...

Vons / Meats

Ve
Veronica Rambeau on May 16, 2016
The last couple of times I have bought meat from that store it was bad, smelling sour. I always look for the sell buy date but I have still received bad meat. Tonight I started to make my family dinner, thought I try some USDA choice Beef Stew (#3lbs), opened it up and it is bad I checked...

Vons Grocery Stores Inc. / Hidden Charges

Ze
ZEC on Apr 4, 2016
Because I'm disabled & don't have a car I have ordered from VONS online for years. On my last order I checked the prices given to me on their e-mail after I placed the order & what they actually charged me, and yes, I was overcharged. I sent them two e-mails regarding this & nobody replied so...

Vons Grocery Stores Inc. / Bread & bread guarantee

Ke
Kenneth Oliver on Mar 3, 2016
Store: Mission Hills, corner of Sepulveda and Devonshire streets. At 4:20pm I went in to the store to find a French Bread for dinner. I know Vons has a guarantee posted with the breads that if it isn't fresh at 4, 5 & 6 then it is free. Well, at 4:20 I went in search of a fresh French...

Vons / False Advertising

To
TOO SMART on Jul 1, 2015
I have been ordering VONS home delivery for years, however, I noticed that the prices shown on their weekly flyers do NOT match the prices online. I sent them an e-mail on June 25 and another on June 29 asking why the difference but have received no reply. An example, the flyer shows 4...

Vons / inappropriate behavior

Te
Terry Madison on Jan 5, 2015
How can vons have employees doing inappropriate things like in pasadena store my son and i are walking out the store when he notice the deli employee Emanuel Zuniga and another employee Daniela Flores having sex in a silver Altima i was so devastated vons should be more on top of their...

Vons / wic issue/rude customer service& manager

Pr
prinney on Sep 21, 2014
I went to use a WIC check, (2 actually), 1 for 2 juices for 64 oz, and 1 for a loaf of cheese. I clearly know WIC as I have been using it for 3 years. The label on the cheese said "wic" and I decided to get the Tillamook Colby Jack Cheese. When I got to the register the checker "Chanell"...

Vons / Rude employee

Di
Diana Det on Aug 21, 2014
Today is August 21 and it's 9:24 pm. I just shopped at Vons on Chino Hills Parkway in Chino Hills. Store manager is Ron Rios per my receipt. I had a terrible experience with a very rude employee. The employee's name is Sandy. This middle aged lady was very busy speaking with...

Vons / CUSTOMER

Me
MEATMAN15 on Jan 22, 2013
THIS IS NOT A COMPLAINT ON VONS BUT RATHER A CUSTOMER WHO IS IGNORANT, POMPOUS, AND CLEARLY HAS NO LIFE NOR GOOD INTENTIONS IN HER BODY... I UNDERSTAND YOUR TOO MUCH OF A COWARD TO SHOW YOUR NAME OR YOUR FACE AROUND MY STORE, (NOTHAPPY111) USERNAME BUT THS IS THE ACTING ASST. MANAGER FOR...

Vons.com / Safeway / Boycott donation Charity Scam Harassment Shame Bully Fraud Checkout Customer

Li
listen to this on Oct 31, 2012
Panhandeling Begging Donation Charity Scam Harassment Shame Bullying Fraud Checkout Customer Register Elder Abuse Raising grocery Prices Boycott Vons should be ashamed at their scam of repeatedly asking paying customers to give to a donation to charity of Vons' Choice. I was donating...

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