Vince Holding’s earns a 1.0-star rating from 2 reviews, showing that the majority of luxury fashion shoppers are dissatisfied with their purchases.
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i ordered from vince.com and it was a total mess
i ordered from vince.com and it was a total mess. i sent my stuff back more than two weeks ago and they still havent given me my money back. they keep saying that the shipper needs to file the claim, but i cant do it myself. its so frustrating! i wouldnt recommend buying from them if you want to avoid this kind of hassle.
I bought some Kick Boot Jeans from Vince.com on August 8 for $245.00
I bought some Kick Boot Jeans from Vince.com on August 8 for $245.00. I returned the jeans on October 25 with the tags still attached and using a prepaid shipping label from Vince.com. The jeans were received on October 28, but I haven't received my refund yet. I tried contacting Vince.com client services through email and phone, but they never got back to me. I even called the Vince corporate office, but they didn't return my call either. I sent a letter with supporting documents to the Vince corporate office in New York through first class mail, but I haven't heard anything back. It's frustrating because even though it's only $245.00, it's still my money.
Is Vince Holding legit?
Vince Holding earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Vince Holding. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Vince Holding has claimed the domain name for vince.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Vince.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Vince.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Vince Holding as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Vince Holding and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Vince.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Vince Holding protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Vince Holding. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Vince Holding
The company's product portfolio includes a wide range of clothing items such as sweaters, jackets, coats, pants, dresses, and skirts. Vince Holding Corp. also offers a variety of accessories such as handbags, shoes, and jewelry. The brand is known for its high-quality materials, attention to detail, and minimalist designs that are both elegant and functional.
Vince Holding Corp. has a strong presence in the United States and has expanded its operations globally. The company has retail stores in major cities such as New York, Los Angeles, and San Francisco, as well as in international locations such as London, Paris, and Hong Kong. Vince Holding Corp. also sells its products through its e-commerce platform, which allows customers to shop from the comfort of their homes.
The company has a strong commitment to sustainability and ethical practices. Vince Holding Corp. uses eco-friendly materials and processes in its production, and it ensures that its suppliers adhere to ethical labor practices. The company also supports various charitable organizations and initiatives that promote social and environmental causes.
Overall, Vince Holding Corp. is a leading luxury fashion brand that offers high-quality products with a focus on sustainability and ethical practices. With its minimalist designs and timeless appeal, Vince Holding Corp. is a brand that is sure to remain relevant in the fashion industry for years to come.
Overview of Vince Holding complaint handling
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Vince Holding contacts
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Vince Holding phone numbers+1 (800) 960-2231+1 (800) 960-2231Click up if you have successfully reached Vince Holding by calling +1 (800) 960-2231 phone number 0 0 users reported that they have successfully reached Vince Holding by calling +1 (800) 960-2231 phone number Click down if you have UNsuccessfully reached Vince Holding by calling +1 (800) 960-2231 phone number 0 0 users reported that they have UNsuccessfully reached Vince Holding by calling +1 (800) 960-2231 phone number+1 (646) 560-2897+1 (646) 560-2897Click up if you have successfully reached Vince Holding by calling +1 (646) 560-2897 phone number 0 0 users reported that they have successfully reached Vince Holding by calling +1 (646) 560-2897 phone number Click down if you have UNsuccessfully reached Vince Holding by calling +1 (646) 560-2897 phone number 0 0 users reported that they have UNsuccessfully reached Vince Holding by calling +1 (646) 560-2897 phone numberPersonal Shopper+1 (646) 767-5538+1 (646) 767-5538Click up if you have successfully reached Vince Holding by calling +1 (646) 767-5538 phone number 0 0 users reported that they have successfully reached Vince Holding by calling +1 (646) 767-5538 phone number Click down if you have UNsuccessfully reached Vince Holding by calling +1 (646) 767-5538 phone number 0 0 users reported that they have UNsuccessfully reached Vince Holding by calling +1 (646) 767-5538 phone numberManager Public Relations+1 (310) 863-3618+1 (310) 863-3618Click up if you have successfully reached Vince Holding by calling +1 (310) 863-3618 phone number 0 0 users reported that they have successfully reached Vince Holding by calling +1 (310) 863-3618 phone number Click down if you have UNsuccessfully reached Vince Holding by calling +1 (310) 863-3618 phone number 0 0 users reported that they have UNsuccessfully reached Vince Holding by calling +1 (310) 863-3618 phone numberSenior Design Director
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Vince Holding emailsclientservices@vince.com95%Confidence score: 95%Support
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Vince Holding address500 5th Ave Ste 20, New York, New York, 10110, United States
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Vince Holding social media
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