Menu
Register
Write a review File a complaint
CB E-commerce Delivery Services Instacart 2310 Crest View Dr, Hudson, WI, 54016, US
Instacart company logo
Instacart
reviews & complaints
Instacart company logo

Instacart

2310 Crest View Dr, Hudson, WI, 54016, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
S
10:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Instacart - Instacart shopper unprofessional and rude

While at County Market in Hudson Wisconsin today (between 1:10-1:40 p.m.) on 6/10, my family and I encountered an extremely unprofessional Instacart employee. With a blocked path and no way around the Instacart shopper, my daughter politely asked if she could (Please) get past the shopper so that she could begin bagging our groceries. The shopper said "No, I can't. I am on the clock. You can wait." Assuming she was joking my daughter began to laugh and paused to see if she would move. When she did not, my daughter asked again. The woman then began spewing a series of unprofessional comments our way. Citing that we were blond privileged women and we must be used to getting our own way, and that it is not just about us. She then proceeded to spout other comments and flip us off as she left.

I cannot imagine that you would want that type of behavior coming from someone representing your brand. Her demeanor and actions are unacceptable, and it leaves me questioning if someone like that is even safe to order from.

Description of the Instacart shopper-Femaile, short dark hair (pixie cut), glasses, and between 50-60 years in age.

Although this was not my own personal order, I have been an Instacart shopper in the past. I am sure you have data/track your employees and I am putting my trust in your business that her poor behavior will be addressed. Left without action Instacart does a disservice to their brand and other high integrity Instacart shoppers.

Desired outcome: Employee's behavior is addressed

Read full review of Instacart
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.