Avis reviews and complaints 1
View all 465 complaintsAvis - I cannot pay my bill
I have received 4 letters collections department in the past months. I attempted to pay with an American Express in April which did not go through. We received more letters and I have attempted to pay with a Mastercard as told to by a Collections Department representative on June 28 and today, July 9, we received a fourth letter informing me I cannot rent cars from Avis because of non-payment and are turning our account over to attorneys for legal action.
I have spoken with Collections 3 times in past months, the third time being today. I asked if the payment had gone through and was told "yes" like the last times and my name was not on the "Do Not Rent" list. I am hoping this is all true this time. I don't like getting these threatening letters.
We have outstanding credit and do not wish to ruin our credit rating because of a rental car. I have never had such a difficult time paying a bill.
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