Walgreens reviews and complaints 1
View all 1820 complaintsWalgreens - Prescription cancellations
21400 TIMBERLAKE RD
Lynchburg, VA 24502I moved here two years ago and all this time trying to get my Ozempic filled has been nothing but a nightmare. One week ago I had to call my doctor (for a prescription she had sent in two weeks prior) Then I had to call my insurance because even though I had a refill they wanted another PA. I had called my insurance who called the doctor and Walgreens and set it up for them to get the PA, this went on for two weeks waiting up to six hours per day for call backs that the Walgreen pharmacist promised to call. Never bothered to call back I had to call, my husband had to call we divided up our time waiting and calling. The first time this happened the pharmacist told me he had Ozempic in but was saving it for some one else I didn't know you could save medicine for someone sounds fishy to me. I literally hate the Walgreen on 21400 TIMBERLAKE RD, LYNCHBURG, VA 24502. I wouldn't ever shop there again except for that's the only place my insurance covers so I can get my meds. Tonight I got a txt message from them at 10 PM saying they canceled it again WHY after all that work for two weeks (and I am in no way exaggerating) They are going to kill me Diabetes isn't a game to play with!
Desired outcome: STOP CANCELING MY OZEMPIC
I moved here two years ago and all this time trying to get my Ozempic filled has been nothing but a nightmare. One week ago I had to call my doctor ( for a prescription she had sent in two weeks prior) Then I had to call my insurance because even though I had a refill they wanted another PA .I had called my insurance who called the doctor and Walgreens and set it up for them to get the PA, this went on for two weeks waiting up to six hours per day for call backs that the Walgreen pharmacist promised to call. Never bothered to call back I had to call, my husband had to call we divided up our time waiting and calling. The first time this happened the pharmacist told me he had Ozempic in but was saving it for some one else I didn't know you could save medicine for someone sounds fishy to me. I literally hate the Walgreen on 21400 TIMBERLAKE RD, LYNCHBURG, VA 24502 . I wouldn't ever shop there again except for that's the only place my insurance covers so I can get my meds. Tonight I got a txt message from them at 10 PM saying they canceled it again WHY after all that work for two weeks ( and I am in no way exaggerating) They are going to kill me Diabetes isn't a game to play with !
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