Pizza Hut reviews and complaints 1
View all 2947 complaintsPizza Hut - Incorrect order
I ordered a large thin crust pizza, 12 traditional wings medium, chocolate chip cookie, and 2 drinks. I did not receive the wings. Door Dash delivered the order on behalf of Pizza Hut.
I call the store back shortly after receiving my order and the lady I talked with said she would make a note of the problem and have the manager call me back. I did not receive the call. I called the restaurant back the next morning and talked to the manager and he told me to give him the last four numbers of my card as I did so. He told me he would see if he could manually refund the cost of the wings and he would call me back. I waited over an hour and called the restaurant back but while I'm on hold I get hung up on, after 5 times I'm doing this.
Desired outcome: Refund of the cost or some sort of credit
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New opening at Sheridan Drive Amherst NY 14226 Ordered pizza delivery again online where I have an account. Have ordered many times. Pizza crust My manager The managementGiving a Voice to Consumers
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