Chicken Express reviews and complaints 2
View all 404 complaintsChicken Express - Customer service and restaurant policies.
My wife and I use to come to this Chicken Express on Davis St. a lot of times a few years ago , the service and the food was good then. We would go on Sunday after church and on Wednesday after bible study. Yesterday ( Sunday 09/10/23) we decided to try this one again. Big Mistake. (1) The prices were higher than the other Chicken Expresses. (2) They charge more for a little lemonade in your tea. I did NOT want an Arnold Palmer, just a little lemonade. (3) You have to spend 10 dollars to get the senior discount. (4) There is an additional charge for using your credit card instead of cash. All of that information is on the receipt after the fact. It also tells you on the receipt that I had a choice. You are correct. I chose NOT TO COME BACK. This location does not need my business. They make enough money. To me the policies at this location are ANTI CUSTOMER. THANK YOU FOR YOUR TIME.
Desired outcome: Unless some of the policies change, there is nothing you can do. Thanks!!
Chicken Express - What's happened to this location
09/06/2021
Drive Through I ordered 8 piece filet Family Meal waited for over 30 minutes in parking lot in my truck. Young girl finally came to my truck, "Sorry Sir she gave your family meal to someone else. Can you wait longer?" Ticket DT#3040 Was A Big Fan Of Chicken Express? Live in Mesquite 2nd time in a month not going back [protected]
Desired outcome: I'll Leave it up to Chicken Express
Latest Chicken Express Reviews
Dark meat order refusal Food missing from order rude personal not just once but 3 times. Refuse to serve customers after a certain time The chicken combos Service and food and drinkGiving a Voice to Consumers
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