Monarch Dental reviews and complaints 1
View all 90 complaintsMonarch Dental - $1,461.12 refund for service never performed.
I requested refund at the Mansfield, TX office on 21/12/2020 and the billing clerk, Christian stated that she would expedite the refund to me. I called the office back on 2/25/2020 to discover that she had done nothing, but she stated that she would make sure that the refund would get processed to the corporate office as soon as possible. I called on 3/16/2020 and Christian stated that my refund had been processed and mistakenly mailed out to the wrong address on 3/5/2020. I asked her to credit my refund to my credit card so that I would not have to wait another 4 weeks, but she said she could not do that until she receive instructions from the corporate office. Christian stated that she would email the corporate office for instructions. I called the office on 3/17/2020 and 3/18/2020 and was told by an office clerk, Jennifer that Christian will be out of office until Monday, 3/23/2020 and there was no one in the office to help me. I am very, very frustrated. My wife and have been Monarch patients for Ten years. I need someone help me to receive my full refund of $1, 461.12.
Latest Monarch Dental Reviews
Subject: formal dispute of billing error and request for resolution I am complaining about 30130 Monarch Dental, 3501 Towne Crossing Blvd, Mesquite, TX 972-270-6646TX 75150 Monark Dental on FM.78 in San Antonio TX. Payment Incorrect billing resulting in collectionsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!