Valero

On July 17, 2022 I went into Valero gas station at 2300 gilmer rd Longview tx 75604 between 8:15 and 8:20. I received the worst customer service of my life! When I walked in the lady was leaning against the counter on her phone, I was waiting by the counter very politely trying to buy a electronic cigarette when the lady first said “what do you need” I responded with “ yes ma’am may I please get a bubble gum ice…” (I did not even get to finish my sentence) I got told I needed to speak louder because the damn store is too damn packed and she can not hear me and told me to tell her exactly where the electronic cigarette was in the case. So I spoke a little bit louder not under standing what she meant because there was only 1 other customer in the store at the time! She then said “you don’t not have to speak to me like a [censored]ing retard” then told me to get the [censored] out of the store because I tried to say I didn’t not know what she meant so I was just speaking louder and slower while also pointing to the case and where in the case the electronic cigarette was like she asked of me! I am just so beyond myself that someone could be so rude! She had no name tag refuse to tell me her name and said “it does not [censored]ing matter what my name is.” All I know is that she was wearing a red polo style shirt with her hair slicked back in a pony tail. And from the moment I walked into that store she was just so incredibly rude. Would not get off her cell phone until she was done texting. I do understand people go through things in life but to treat another human that way just broke my heart! I typically go into this store every single day at some point and I have never met such a cold hearted person. And I will not be returning in the future until that lady no longer works there.