Waffle House reviews and complaints 1
View all 653 complaintsWaffle House - wrongfull termination
I was a recent employee of this store I am speeking of I was terminated of employement on July 4th, 2009 due to requesting that Holiday off Three weeks prior was told by are new manager who was braught on at the time It wouldn't be any problem Due to are Unit Manager who quit are District Manager Paul Welch who took over scheduling people had my request and refused to let me have that Holiday off Even After working every Holiday during the time of my employement and certain one who didn't put in a request got it off and also the one who went crying to him did I think their was too much favorits of certain employees going on in that certain store with certain employee. During the whole time in 10-months I've worked their I was wrote up and threatened my job because the Unit manager blamed me for gossip around the store on grave yard shift and it was the first and only write up I ever got never got warning write ups prior .
I went in to this store to pick up my last and final check on July 13th, 2009 and another fill-in manager was their from another store she had called another District Manager who was related to My District Manager set up a interveiw by phone to explain my side of what happened and she never called me like she had scheduled with me . their is alot going on in Wafflehouse Store # 999 with people coming to work selling drugs across the counter doing drugs out in their cars doing them while they are at work I've spoke to management about this are Unit Manager we used to have before she quit and nothing ever got done it was directed to the District and they never did anything either I don't think the owner Mr, Larry Cannon knows anything of this going on and til this day the same people are still doing the same thing inside this wafflehouse . I've even told the managers at one time I would like a transfer the said NO .
I think it boils down to is because i asked for one day off and i was tolld either I work it when I had family from out of town in or I was fired and I was terminated and when I was Hired I was told it was a family oreintated store.
I've never received a call from them when it was scheduled or anything and I loved my job and working with people I worked grave yard 10- months straight on called in one time with a migrain and was sick from it and was told to take something for it and come work my shift by paul welchs the district manager and wasn't able to even hold my head up this is the kind of people who manage these stores .
Its been one month since I was let go and still knowone has called me .
The complaint has been investigated and resolved to the customer’s satisfaction.
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I wish to express my utter disgust at the treatment my family received by your manager at the Buckeystown Frederick location at Wafflehouse. Her name Sophie Bam. My cousin, whom is 16, started her first job at the Frederick location, and your manager and she became fast friends. My cousin has bi-polar disorder, and last Friday 7-11-14, ran away from home. Your 21 yer old manager harbored a runaway, by taking in my cousin, knowing she was a run away, and initially lied about her whereabouts. The police were at your establishment two different times looking for my cousin, and finally took her into their custody that following Sunday, after finding her working, even though the day before her guardian came in asking for her work license to be given back, as she was not allowed to work there anymore. Sophie Bam then LIED to my cousin, whom I must reiterate is a minor, and said she didn't have/couldn't find/was at the corporate office, her work permit. I do understand that it was most likely deceived by my cousin, but as an adult, as a person YOUR company trusts to hold a management position, this person not only lied and deceived to cover her own ###, but for a sixteen year girl who was not allowed to work at your establishment, this manager discarded the wishes of her guardian, and allowed a delinquent runaway, to continue working despite the fact that she knew that not only her family was looking for her but the police as well! And here she was allowing her to continue working and harboring her!
When the police showed up the second time at the restaurant to search for her, they found her working, and the manager admitted that my cousin had been staying with her.
And now to the part that has me writing this letter, to not only you but EVERY media outlet I can find.
My cousin denied that she was staying with your manager, and convinced Sophie to change her story to keep my cousin out of trouble. When Meegan and her guardian returned to the store to talk to the manager, the manager not only retraced her story but told my cousins guardian that it was SHE, SHE, who and I can directly quote "acting insane". This absolutely disgusting offensive term out of the mouth of your manger to the guardian of one of your FORMER employees, because as many problems as my cousin has at the moment, this lying, deceiving, disgusting excuse of a manager doesn't need to be another problem for her?
I understand that like most companies, Waffle House tried to employ those who can represent the brand to the best of their ability. This manager not only smeared the name of your company today by harboring a criminal, which is indeed illegal, but disrespected a customer in front of other employees and customers.
I demand that swift action be taken to remove this poor excuse of a manager from her position and this company, because I know that Waffle House does not accept this kind of behavior, and I know that Waffle House trains its employees better than to ever disrespect an employees family in front of customers like that, or at all! I know that Waffle House cares more about its brand, and it's costumers than to let this continue or EVER let this happen again, being a business about the people and all.
Sincerely a very dissatisfied customer.
On Sunday Aug.14 2011 My daughter and I had to take my husband to a job in Albany georgia . It was 5 a.m we had arrived early enough to have breakfast before he at to be at the plant. So we went to wafflehouse to eat, we had been driving for 4 hours so I needed a rest. We got out to enter as were walking up the we look inside there was nobody but 3 worker and 1 getting a to go order but every table and counter was full of dirty dishes and not one time did they say hey or just a second we will clean you off a table. Me and my husband used the dirty bathroom and left my daughter said that they never said a word to her it was like we was a ghost. It must have been my color (white) and they were black I see no color and they are in a bussiness so they shouldnt I had tto drive around for another hour before something was open. It sadding me to think that people still do that.
ME AND MY HUSBAND WENT IN ON APRIL 19TH WHEN WE NOTICED THE COOK HAD SOME MALE GUY UP THERE .ME AND MY HUSBAND NOTICED HER OUT BACK SMOKING MARIJUNA WITH THIS GENTLEMAN I KNOW THIS IS A PLACE OF BUSINESS I WAS VERY SURPRISED AND I WILL NOT BE BACK
you are so right.waffle house is the only restaurant in the world that has employees using drugs