Walgreens reviews and complaints 1
View all 1820 complaintsWalgreens - pharmarcy dept
I'm writing a formal complaints on the pharmacy dept at Walgreens located at 6610 Tidwell Houston, Tx 77016 [protected]. The pharmacy staff is awful, when trying to reach them over the phone customer are left on hold for over 30 mins to hrs, while being tranfering back into the que. When a customer goes inside to pickup meds or have a consultion with pharmacy theres a long wait as well, the pharmacy techs has no idea what the hell they are doing, they are giving patients wrong meds, They are messing with people lives and don't even care. Just image if the patient are having problems getting thur, the doctor are having hard time as well, i know for a fact that my moms doctor could not get thru on friday, he had to wait until saturday morning before he was able to get thur to anyone, and the sad part about this i'm not the only person thats having this problem. I've spoke with number of people that live in that neighborhood that are experiencing the same problem. To me this is very very very poor customer service. I think someone in corporate should investigate and evaluate the pharmacy staff and running of the pharmacy dept. I have transfer to CVS were i'm very please with services i have been receiving.. The sad part is the people will continue to used that walgreens because of close to their homes and not aware that they are putting their own health at risk due to Walgreens pharmacy staff.
Sincerly,
displease ex- parton
The complaint has been investigated and resolved to the customer’s satisfaction.
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If you plan on sending a "formal complaint" to Walgreens corporate, I hope you have someone else write it for you. Your spelling and grammar are atrocious.