Menu
CB Retail Stores Walmart 5631 Dyer St, El Paso, TX, 79904, US
Walmart company logo
Walmart
reviews & complaints
Walmart company logo

Walmart

5631 Dyer St, El Paso, TX, 79904, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
ComplaintsBoard
N
2:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walmart - Produce.. Sliced mango slices

I have received rotten mangos a few times already in my delivery or my pick up orders . this last time I actually ate some before realizing it was bad as I got sick and reported this to corporate I also went to store with my rotten mangos i then explained to customers service rep and pretty much tells me well you can't get refund but you can go exchange for another package..I need to include this is 2 DAYS after I RECEIVED my order that I went into store..ok so I go to produce to get replacement and I see all produce every package was bad ..I grabbed about 10 packages laid out on floor took pictures then put 3 back walked with 7bto customer service asking for manager I explained and show him he says what is the issue well liok at that and smell it he says no I tell him about product section he says il look into in a min like really tour gonna blow me off and customers health ..walked away looked from outside and not one employee approached the produce section.so I spoke to corporate customer service and made a claim spoke with a claim specialist and now I received a letter telling me it does not comply with there claims and that produce company will reach out to me..so now I'm out 6 days of income and hospital bill along with medications and so now im about yo reach out to the FDA and LOCAL NEWS OUTLETS THEY HAVE NO CARE FOR THE PUBLIC ..

I then took this to corporate also almost forgot as I put another pick up order 2weeks later I got spoiled mangos again from a different location this time

Desired outcome: get my income and settle hospital bill .would like a new Walmart policy start having few daily checks on produce it

Read full review of Walmart
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.