Menu
CB Retail and Online Shopping GiftCardLab 5001 Spring Valley Road, Dallas, TX, 75244, US
GiftCardLab company logo
GiftCardLab
reviews & complaints
GiftCardLab company logo

GiftCardLab

5001 Spring Valley Road, Dallas, TX, 75244, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
M
12:46 pm EST

GiftCardLab - Awful experience

I had awful experience with giftcardlab.com website. I ordered several gift cards from this seller, and I paid with my visa card. The seller asked me to send the copy of my passport, driver license and other personal information. After I sent all required info, they stopped to communicate with me. I called them several times in order to receive any information about my purchase. They have the worst customer services, and their customer support team can't solve your problems. If you had the same experience with this seller, please leave comments.

Read full review of GiftCardLab and 1 comment
Hide full review
1 comment
Add a comment
Carrie - Director of Operations
Carrie - Director of Operations
Addision, US
Nov 18, 2013 8:17 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hello Marta,

I have searched our admin tools and I am unable to locate an account for you. Please contact our Manager of Client Support, Leslie at [protected] so that she can look up your account and further investigate. The only time we request personal identifying information is for Patriot Act Compliance or for a Risk Audit.

Sincerely,
Carrie - Director of Operations

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.