Family Dollar reviews and complaints 1
View all 2293 complaintsFamily Dollar - Disrespectful manager
Today I went to the Family Dollar’s store here in Brownsville, TX. 1601 E. Price Road Brownsville, TX 78521 to be exact.
I don’t normally have problems anywhere I go because I respect people and I ask the same in return.
This particular manager is there a lot. She normally speaks Spanish because in south Texas that seems to be the norm. Unfortunately, I don’t speak Spanish. Anyway, this manager always seemingly always has an attitude with me. I don’t know why. So today after she denied service to me I asked her why she always had an attitude with me and what did I do to cause the attitude. She responded in English which was a surprise to me. She knows I don’t speak Spanish so why would she speak it to me.
All I wanted was to deposit money onto my cash app. After she denied me and immediately started speaking to the next customer I felt as though my business meant nothing to her. Being rude and denying customers service for no apparent reason to me is questionable. So I asked “I’m I the wrong color?” In which I didn’t hear a response from her. I told her I felt violated and disrespected because of my skin color. I left the store to prevent the issue from escalating. I will NEVER visit that store again.
Desired outcome: Training on fair treatment to all nationalities, races, and color. And also a reminder that we are in America and Spanish is not the first language. Note: I respect the Hispanic culture! In fact, my wife is Mexican American.
Racism and discrimination seems to be a trend in the United States these days. I’ve served in many area’s overseas and have never seen discrimination like in the United States. “Land of the free, home of the brave?” That’s questionable! That seems to apply when you have the right skin color only. I’m not political. But right is right and wrong is still wrong. We’re in trouble as Americans. Especially, African Americans, and black Americans. God looks at the heart, not the color of one’s skin.
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