Kroger reviews and complaints 1
View all 1484 complaintsKroger - Manager
on 11/12/2023 I was in Kroger on Summer Ave in Memphis, TN. I asked to speak to mgr. on duty about opening a register. When mgr. came to the front, I thought he was a customer as he had nothing on to indicate he worked for Kroger, when I asked could he himself open a register his response was "I could but I'm not going to" I then asked him if he was refusing to help and his response was"that's exactly what I'm doing", I then informed him that I was going to contact and his response was, "go ahead I don't care they ain't going to do anything to me" sadly he is probably right but my local grocery store is happy, I over a 1,000 dollars a month at your business including fuel and the pharmacy, I will no longer settle for disrespectful employees when I am trying to help pay their pay check, unless some gesture of remorse ism shown I will Never shop Kroger again
Desired outcome: I would very much like an apology from mgr. in front of store employees to set the standard of what customer service is
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