Walmart reviews and complaints 2
View all 2742 complaintsWalmart - Refusal to accept return of new factory sealed item.
I purchased a Consumer Cellular phone as a Christmas gift on 12-17-2022. The gift was not well received nor what was expected so I attempted to return to store on [protected]. I was informed at that time the return window for the phone was only 14 days from purchase. There is NO sign at the display case stating this nor was any such policy stated on the receipt. In my opinion this is a bogus and fraudulent policy. Walmart has my $200 and I have a new, unopened, sealed and not tampered with phone in package they will not accept back. I see why more and more people are opting to shop elsewhere. If I had been told or seen this was their policy, I would have purchased at Target or from Consumer Directly. There ought to be legal safeguards in place to end retailers from this type of activity.
Desired outcome: I would like the purchase refunded back to my Walmart Mastercard.
Walmart - scan & go self checkouts
Yesterday I shopped at the Walmart on West Stone Drive in Kingsport, TN. I was upset to see that they have installed many Scan & Go self checkouts in the front of the store. I am not an employee and I don't want to have to scan my own purchases. I do not get an employee discount and I will shop elsewhere if this is what they want. I sometimes have a cart full of items and I'll be damned if I want to scan them myself and then bag them myself. I might as well stay home and shop online. Also if there is a problem with some product I would still have to get an employee to fix the problem. What about mothers with 2 or 3 kids to watch and now they have to self check out? B.S.!
you don’t HAVE to go through self checkout. that’s only if you have a few items. easy in and out and helps them to keep their prices down. calm down.
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