Zaxby's reviews and complaints 1
View all 393 complaintsZaxby's - Ridiculous amount of wait and forgotten
Went through Zaxby’s drive-through in Greenville, South Carolina. The person taking our order clearly was not listening, repeated us twice when it was very simple… 2 salads fried chicken and ranch.
We got to the window, she told us to park in “spot wherever” (verbatim) about 15 minutes later two cars that were behind us got their food. We went inside to ask what was going on since it was only two salads-no sides no drinks. They literally said “oh two salads?” And found them in the back.
We were there for a total of 45 minutes with only one car in front of us. The employees seriously seemed under the influence of something.
Desired outcome: At least a refund for the inconvenience
Latest Zaxby's Reviews
Food and service Food and service Zaxby's restaurant Horrible Customer Service Unprofessional gmGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!