Bob Evans reviews and complaints 1
View all 592 complaintsBob Evans - Waitress
I was seated for the Veterans Day dinner special at table no. 14 on Nov. 11, 2023 at approximately 3:10 pm. A waitress came to my table and took my order and was to bring me a glass of ice water. When my meal came a different person brought it, with still no water at the table. I ate, without anything to drink. I tried to hail the waitress, but she never looked my way the whole rest of my meal. She was continually talking in the back with other employees. The manager actually came to the table in front of me to bring them to go boxes without them even asking. I tried to hail her by saying ma'am twice to no avail. I finally took my plate up to the register and asked for a to go box. And then was telling the manager about this incident. The waitress came up to see how my meal was at the check-out counter, as I was leaving. Way too late. We frequent this Bob Evans for our turkey dinners throughout the year since there is only two of us and we don't cook a big turkey at home.
Kevin Hayenga
[protected]
Email, [protected]@hotmail.com
Desired outcome: A compensated meal with attention to customer. This way I can enjoy my visit.Possibly training the waitresses in customer service with management oversight.
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