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CB Drug Store Rite Aid 3050 Union Rd, Orchard Park, NY, 14127, US
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Rite Aid
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Rite Aid

3050 Union Rd, Orchard Park, NY, 14127, US
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Rite Aid - Extremely poor service at the pharmacy

They pick and choses who they decide to answer their phone for I take care of my disabled brother and both of us have scripts We have controlled substances and at one point they tried to tell me I could not pick up my script until the exact time of that day that I picked it up the previous month. I spoke to other pharmacies and Doctors and they laughed and said that was unheard of They like to give me the run around I am a government employee working full time while also taking care of my brother This is the worst service I have ever experienced from a pharmacy They just called me with an automated message and then hung up It is clear they do not want to talk to me I am no longer getting automated texts on my phone I do not know why that is The level of rudeness by the pharmacists is outrageous

Desired outcome: I am tired of years of mistreatment and abuse from this pharmacy Corporate needs to see what is going on there because it is illegal I will be contacting my lawyer

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