Public Storage reviews and complaints 1
View all 322 complaintsPublic Storage - Service
Public Storate 1250 Rockaway Ave. Bklyn NY 11236
Account #: [protected]
Space: A521
I have been paying my bill, on time, for this acount for quite some time now (via app). When I went to pay the bill for December 2023, I noticed the bill was more than usual. This facility added a late fee from another account to this account. EVERY time I call headquarters to make a complaint, I get nothing but a recording redirecting me elsewhere. I did pay the $342.00 but the $75 is still on my bill. By the time January 2024 arrive, this facility will be expecting me to pay the $75 plus another late fee.
Desired outcome: Remove the late fee from THIS account.
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