PetSmart reviews and complaints 1
View all 638 complaintsPetSmart - Authority hairball control never in stock
I have had nothing but problems since moving to Nevada 3 yrs ago. I have had my cats on Authority Hairball Control for the last 10 plus years. I go to the Lake Mead Parkway store and they never have it. So I will go to the Stephane Street store and they are out of it. When I have asked about the food, they say we will get a delivery on Tuesday and they don't know if it is on the truck. When I have called the day after they say oh it didn't come in. I am so frustrated with this that I have thought about changing food. Every morning I am picking up hairballs from my cats. I don't want to order it as they don't always eat the same amount every month. I shouldn't have to drive all over Nevada for there food. I am 70 years old. It is too much for me to go to 5 different places for 2 to 3 bags of food for the babies. I never had this problem in Cali. I have also check into Petco's food. That is how frustrated it has been for me.
Thank you,
Denise Berger
Desired outcome: I would like an answer for this problem.My email- [protected]@live.comPhone- [protected]
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