Burger King reviews and complaints 1
View all 4584 complaintsBurger King - manager punching customer
I went through the drive thru at the Burger King Location #1807 948 E. Main Farmington NM [protected] to order breakfest. I looked at the screen and it was incorrect when i brought it to Ty's attention a general manager he said that he was charging me the right price. I gave him my credit card and asked for a reciept, he rudely replied we always give a reciept. I got my order and asked him if he is alway this rude to customers he started fighting with me and exchanged profanity he then attemted to take a swing at me from the drive thru window. This was the worst customer service i have ever recieved never would i had thought i would be physically abused from a place of business.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Richard - it's no wonder the manager got all 'sassy' with you. She was trying to help you and correct the situation, and all you could do was incessantly argue and belittle her. It seems like you were more interested in her lie (a pointless and inconsequential one) than getting any food. Customers like you are annoying as [censor] and are no fun to deal with.
I went to burger king #8999 and my order did not come out the way I ordered it. What was worse was the response from the manager, Tammy. What she said was that a customer ahead of me pulled away and did not pickup his order and I got his by mistake. I told her that is incorrect the customer ahead of me picked up his order because I saw him and it was unusual that he ordered the same thing I did two whopper jrs and an order of onion rings. She further stated " Well we are sorry but it is not my fault he drove off. These things happen". My response was so its my loss and that's it. She got irritated and said "Well if you want me to give you your correct order I will" and she said it in a sassy way. I told her either you incorrectly made the order and are covering it up or just lying. I told her to forget it keep your burgers and I just will never go a to a burger king again. This order was taken at 7:07 pm today, June 27, 2009. Order #46. I cannot believe that you have this person working for you and she is a manager. This is the worse service I have ever received. If these are the type of people you are hiring then this company may not be around very long.