Zumiez reviews and complaints 1
View all 39 complaintsZumiez - Deceiving sale sign and rude employee
My daughters picked out two $40 sets of pads and we're excited they were on sale as they were spending there own money. The pads and sign were on a top shelf requiring a ladder. They were charged full price and told the sale didn't apply due to fine print no one could ever see. Then the female employee who identified as asst manager rudely repeated, "my bad" and admitted the sign was misleading But refused to help. I paid the full price but feel cheated and mislead by the lack of information at the time of the sale. Deptford mall Zumiez in NJ. Customer service training is in dire need at this location.
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