Days Inn reviews and complaints 1
View all 753 complaintsDays Inn - fraudulent advertising
Made reservations on line after browsing internet thru Discoverourtown.com - WHICH INCLUDED $5.99 non -refundable fee. Booked room for four adults (two of which are 18 year olds) for June 16 - June 17th. Billed $88.29 plus the $5.99. Once in Grenada, the locals mentioned that that hotel had burned down and wasn't anything. Therefore, we left Grenada Lake during a family reunion to go check in or rather check it out. When we arrived we inquired. We specified when reserving that we wanted a pool, etc. This hotel advertised that it had indoor pool, sauna, hot tub, restaurant, lounge, hot breakfast, game room, etc. We thought that would be great since we had teenagers with us. Needless to say - when we arrived it had none of the amenities advertised. The man working there was nice and said he would not bill us. HOwever, we still then had to find a hotle and since Grenada is a travel thru town - it is booked the majority of the time. Luckily we were able to find something. However, I had to pay a $5.99 fee to the reservation company and the stress of not knowling if we would have a hotel. It was ridiculous. This is fraudulent advertising at its best. I would like compensation for the time and stress including a refund for the $5.99 fee.
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