Texas Roadhouse reviews and complaints 1
View all 418 complaintsTexas Roadhouse - Fraud
Myself and my family came to your establishment for dinner, my bill was $73.91 + added gratuity of $12.15. I didnt authourize the tip to be taken off my card and the tip was covered in cash! I want to know why it it suddenly on my card now! This is an anlawful act and and I want it removed asap! Not to mention the server not only spilled a drink onto the laps of my niece and mother in-law, but waited till the end of our meal to clear our table! If this isnt corrected removed on my card, actions will be taken. I know its only $12.15, but the service certainly was not worth $24.30 and was unauthourised as I filled the slip out for the $73.91, and left the tip in cash!
Jamie Cox
The complaint has been investigated and resolved to the customer’s satisfaction.
you need to contact them directly. They will not get your message here.