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CB Restaurants and Dining Texas Roadhouse 1300 Bass Pro Dr, Saint Charles, MO, 63301, US
Texas Roadhouse company logo
Texas Roadhouse
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Texas Roadhouse company logo

Texas Roadhouse

1300 Bass Pro Dr, Saint Charles, MO, 63301, US
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1 complaint
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Working hours
Mon
3:30 am - 10:00 pm
Tue
3:30 am - 10:00 pm
Wed
3:30 am - 10:00 pm
Thu
3:30 am - 10:00 pm
Fri
3:30 am - 11:00 pm
Sat
11:00 am - 11:00 pm
Sun
11:00 am - 9:00 pm
ComplaintsBoard
J
3:50 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Texas Roadhouse - Fraud

Myself and my family came to your establishment for dinner, my bill was $73.91 + added gratuity of $12.15. I didnt authourize the tip to be taken off my card and the tip was covered in cash! I want to know why it it suddenly on my card now! This is an anlawful act and and I want it removed asap! Not to mention the server not only spilled a drink onto the laps of my niece and mother in-law, but waited till the end of our meal to clear our table! If this isnt corrected removed on my card, actions will be taken. I know its only $12.15, but the service certainly was not worth $24.30 and was unauthourised as I filled the slip out for the $73.91, and left the tip in cash!
Jamie Cox

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wifi8827
US
Feb 22, 2012 3:57 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

you need to contact them directly. They will not get your message here.

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