Menu
CB Vehicle Rental and Leasing Hertz 4300 Glumack Dr, Saint Paul, MN, 55111, US
Hertz company logo
Hertz
reviews & complaints
Hertz company logo

Hertz

4300 Glumack Dr, Saint Paul, MN, 55111, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
M
4:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hertz - said this much charged me a lot more

I rented a car from hertz and at thta time I was told when I return the car that I could buy the gas cheeper from them.so when I did return the rental I was Told at that time the totel rental fee was 511.00 However Hertz billed my checking account 634.86 when I ask why this was they told me it was because I returned it on empty.and I was billed 9.29 a gal.for gas that I was told would be cheeper than buy it any where else and The guy that checked the car in at Hertz also told me then the gas would only be 2.90 a gal.
But the real problem for me is that when they billed my account the 634.86 they overdrew my account with a fee to the bank for 37.00 Although Hertz did say they would reimburse me 107.00 they would not cover the overdraft that, they caused.And because of this to make matters worse (if they could get any worse) I am also disabled and require a service dog as part of my independent living.And with the help of a small loan from the bank I would have made the purchase of this dog myself, and had him here in about 4 weeks.But because of the overdraft that loan has been declined.And I don't know if I'll ever get that dog now.I sure hope Hertz is real proud of them selve for that one.

Read full review of Hertz
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.