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CB Banks Woodforest National Bank 3549 Russett Green E, Laurel, MD, 20724, US
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Woodforest National Bank
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Woodforest National Bank

3549 Russett Green E, Laurel, MD, 20724, US
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1 complaint
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Website
woodforest.com
Phone number
+1 (301) 362-6945
Category
Banks
Working hours
Mon
10:00 am - 6:00 pm
Tue
10:00 am - 6:00 pm
Wed
10:00 am - 6:00 pm
Thu
10:00 am - 6:00 pm
Fri
10:00 am - 6:00 pm
Sat
10:00 am - 4:00 pm
Sun
Closed

Woodforest National Bank reviews and complaints 1

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3:41 pm EST
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Woodforest National Bank - Fraudulent charges totaling $5,524.66

My Woodforest bank acct was able to be charged 9 unauthorized charges w/o EVER notifying me of fraud alerts so I could at least state if the charges were from me or not. How did Woodforest bank not catch 7 $400 charges 1 $200, & 1 $2524.66 totaling $5524.66 which has me distraught, my rent is due by the 5th. I live in MD & it shows Uber was used in CA, & DE. I had $6000 with multiple items coming out of my acct which then left me with $475.34 what makes this even more of a nightmare is I have payments drafting from my acct and now facing overdrawn fees that are racking up, bc I had no money to cover items coming out. I signed documents immediately after notifying them of these charges and I’m being told I can’t even receive a provisional credit until March 11…ARE YOU KIDDING ME?! I will now have a late fee for my rent, and multiple overdrafts fees. This has to be resolved IMMEDIATELY!

Claimed loss: 5,524.66

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Woodforest National Bank - Fraudulent charges totaling $5,524.66
Woodforest National Bank - Fraudulent charges totaling $5,524.66
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Woodforest National Bank representative's response
Mar 01, 2024 10:52 am EST
Woodforest National Bank customer support contacts
Phone numbers

+1 (877) 968-7962

+1 (832) 375-2000

Address

25231 Grogan's Mill Road, Spring, TX, 77380, US

Website

woodforest.com

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We apologize for any inconvenience you experienced. We would like the opportunity to look further into your situation. Please send an email to CustomerAdvocacy@woodforest.com with your contact information and we will get in touch with you to address the matter.
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