Menu
CB Drug Store CVS 532 Medford Street, Somerville, MA, 02144, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

532 Medford Street, Somerville, MA, 02144, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
8:00 am - 11:00 pm
Tue
8:00 am - 11:00 pm
Wed
8:00 am - 11:00 pm
Thu
8:00 am - 11:00 pm
Fri
8:00 am - 11:00 pm
Sat
8:00 am - 11:00 pm
Sun
8:00 am - 11:00 pm
ComplaintsBoard
E
8:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CVS - rude staff

I just had one of the rudest customer service experience (cvs store #714) in a very long time. I had made the mistake of scanning a coupon that wouldn't work on sale items at the self-checkout that immediately locked up. The self-check-out attendant (#0028843?) pushed me aside and claimed that she doesn't see the coupon in the slot. She then just walked away without a word to me to the other cashier at the register who finally came over after 5 minutes and got the coupon out for me but started to walk away with the check-out still locked. I mentioned this before she reluctantly told me to go over to the register counter to be rung up by the first staff member (a cranky old lady who never smiles). She started to ring up my purchases and even told me to push an item an inch to her. She gave me my receipt without a "thank you" or even a word. I asked her for a bag for my big items and she grudgedly got a large bag and put one of my lage item in a bad before throwing it down on the counter. She did the same to my second large item and still didn't say a word to me or even hand me my bags. She only gave me a scowl.

I try not to patronize this store too often because the people there are always mean. If I must shop at a cvs, I prefer to go to the ones in Porter or Davis Square. From now on, I will shop at Rite Aide or Walgreens if I ever need something close to my house. CVS store #714 = FAIL!

Read full review of CVS
Update by expectingkindness
Apr 02, 2012 3:14 pm EDT

Tasha4, is your life so pathetic that you go trolling through complaint forums responding to posts almost 10 months old? You have the audacity to call me a liar? You did not read my post closely enough and furthermore, you didn’t witness the situation so you are not qualified to make such an uninformed and dim-witted comment.

Judging by your other 452 comments defending big corporations in response to other complaints, you are the extremely unpleasant one. It is so sad that you have nothing else better to do with your worthless life than go trolling. You are a waste of time.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.